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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, most reviewers were somewhat happy with their experience overall. Many people are pleased with the quality of the products, often highlighting good value for money and accurate descriptions. Customers frequently mention fast delivery and appreciate the variety and consistency of items like edibles and concentrates. However, some people were dissatisfied with the customer service, reporting difficulties in getting responses to inquiries and issues with payment processing. There are also mentions of orders being cancelled without explanation and a lack of communication regarding missing loyalty points or replacement items.

What people talk about most

Order

People report ambiguous experiences with order. Many customers express significant frustration, citing issues... See more

Product

Users describe ambiguous interactions with product quality and delivery. Many consumers report issues such as... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a significant lack of... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report that they were charged,... See more

Customer service

Consumers express significant dissatisfaction with customer service, often describing it as non-existent or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

First time ordering and honestly surprised how cheap it was for the amount I got. Quality wasn’t top-shelf but way better than expected at that price.

Company replied

Rated 4 out of 5 stars

Ive ordered a couple times now and the grade is good for what you pay for sure. Definitely worth the money imo anyway, and Ive smoked for over 20 yrs now. Had an issues 1 time with payment but it all... See more

Company replied

Rated 4 out of 5 stars

i received a lower quality order on Aug. 15. . So i returned it to Bulk Buddy at my expense . UPDATE : Sept / 03 / 2025. I contacted BulkBuddy and they have shipped me a replacement order .... See more

Company replied


Company details

  1. Cannabis store

Written by the company

Welcome to Bulk Buddy, your premier online cannabis dispensary in Canada. We excel in providing an exceptional shopping experience, allowing you to effortlessly buy cannabis online from the comfort of your home. Our extensive range features everything from premium cannabis flowers and potent concentrates to delicious edibles, soothing topicals, and high-quality CBD products. Each item is carefully chosen to ensure maximum quality and potency, meeting the highest industry standards. As a leading Canadian online dispensary, we're committed to delivering exceptional customer service and superior cannabis products to our clients nationwide. Whether you're a seasoned cannabis user or new to the world of cannabis, Bulk Buddy is here to help you discover the perfect products to suit your needs and tastes. Explore our wide selection today and experience the convenience of buying cannabis online with Bulk Buddy.


Contact info

3.2

Average

TrustScore 3 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Don’t trust

Don’t trust them with any more than $100. They take your money and don’t give you your order. It happens regularly according to my friend with a weed related YouTube channel many people have mentioned how awful bulk buddy is and what MOMs to go to, but most times it’s fixed. However last few there is a few people who BB are ripping off for Xmas. How nice😳
We will edit this if this is fixed on Bulk Buddys end. We hope BB does the right thing🤞

December 10, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 4 out of 5 stars

Solid platform, just needs polish.

Some UI elements feel a bit clunky, but functionally it works great.

December 10, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 3 out of 5 stars

Limited integration options

Only works with Shopify, I use WooCommerce and it's not supported. Big drawback.

December 9, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Finally, peace of mind

No more manual order processing nightmares.

December 8, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

No refunds

I ordered another ounce and sent them money but they treated it like another separate item and charged me for a extra,which i will not pay

December 7, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 5 out of 5 stars

Great variety of products

I always find trending items here.

December 5, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Responsive tech support

Had a small glitch, they xied it within minutes via chat.

December 4, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

My profits have exploded!

The efficiency gains are incredible. Best droppshipping investment I've made.

December 3, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Awesome tool

Simple & effective

December 2, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

Bulk BULLSHIT!!!

They accepted my payment (WITH A CODE) and tried telling me they never recieved it. Even after I sent the photo of payment confirmation from my bank. They finally admitted they got it, and processed my order and made it as far as creating a shipping label. It is still in that status. I have been ordering from B.B for almost 9 years and they have gotten pathetic. Especially with customer service. I could clearly tell that the person corroponding with me wasn't fluent in English and they specifically told me that a completely different company handles the payment part (Sneaky way of never finding where your money went). So they've obviously been bought out. Probably by an Asian firm and don't give a SHIT about actually providing the service they charge for

Edit: As I am POSITIVE that they will be on here bragging about sending the package FINALLY. I want to make clear that they accepted my OVER PAYMENT on FRIDAY MORNING. Sent from Ontario at 9am e.s.t. That is 6am p.s.t. They had THE ENTIRE DAY Friday AND Monday to send the package after I QUICKLY and EARLY on Friday let them know payment had been made and accepted. AND PROVED IT. It STILL took Dozens of messages to even get them to start processing it. Then it sat in "sender has created a shipping label status, until I finally had to start posting bad reviews. EXACTLEY THE SAME AS LAST MONTH. And they WILL NOT accept responsibility. They keep trying to blame ME and make Me feel stupid, when I do this EVERY MONTH with various "moms"

DO NOT ORDER FROM BULK BULLSHIT!!! UNLESS YOU WANT TO GET A MIGRAIN DOING THEIR JOB FOR THEM!! And then probably another one from the shit weed they send to get back at you. I'm NEVER ordering from them EVER again, after almost 9 years of sending them money!!!

November 23, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 4 out of 5 stars

Inventory updates are sometimes slow

Ran into a few out-of-stock issues because the inventory didn't update fast enough. Otherwise, it's a solid tool.

November 24, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

This company is going downhill

This company is going downhill. I’ve had a package missing within Canada Post since Sept. 17th. Had a few arrive since but they absolutely refuse to do anything about the missing package. You will not receive the credit as promised in their FAQ page if your package goes missing. Be very careful!! They do not honour their word. Mind you i’ve spent well over $100k with them in recent years. Pretty sad customer service…

November 25, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 4 out of 5 stars

Totally legit

Worth every penny.

November 18, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

They sent my order Oct 5 UPS to a…

They sent my order Oct 5 UPS to a postal box during a postal strike. UPS finally tried to send it Return to Sender( bulk buddy) only to have no proper address for them. Meanwhile I'm out hundreds of dollars and still waiting going on two months!!!

October 3, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

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