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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, most reviewers were somewhat happy with their experience overall. Many people are pleased with the quality of the products, often highlighting good value for money and accurate descriptions. Customers frequently mention fast delivery and appreciate the variety and consistency of items like edibles and concentrates. However, some people were dissatisfied with the customer service, reporting difficulties in getting responses to inquiries and issues with payment processing. There are also mentions of orders being cancelled without explanation and a lack of communication regarding missing loyalty points or replacement items.

What people talk about most

Order

People report ambiguous experiences with order. Many customers express significant frustration, citing issues... See more

Product

Users describe ambiguous interactions with product quality and delivery. Many consumers report issues such as... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a significant lack of... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report that they were charged,... See more

Customer service

Consumers express significant dissatisfaction with customer service, often describing it as non-existent or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

First time ordering and honestly surprised how cheap it was for the amount I got. Quality wasn’t top-shelf but way better than expected at that price.

Company replied

Rated 4 out of 5 stars

Ive ordered a couple times now and the grade is good for what you pay for sure. Definitely worth the money imo anyway, and Ive smoked for over 20 yrs now. Had an issues 1 time with payment but it all... See more

Company replied

Rated 4 out of 5 stars

i received a lower quality order on Aug. 15. . So i returned it to Bulk Buddy at my expense . UPDATE : Sept / 03 / 2025. I contacted BulkBuddy and they have shipped me a replacement order .... See more

Company replied


Company details

  1. Cannabis store

Written by the company

Welcome to Bulk Buddy, your premier online cannabis dispensary in Canada. We excel in providing an exceptional shopping experience, allowing you to effortlessly buy cannabis online from the comfort of your home. Our extensive range features everything from premium cannabis flowers and potent concentrates to delicious edibles, soothing topicals, and high-quality CBD products. Each item is carefully chosen to ensure maximum quality and potency, meeting the highest industry standards. As a leading Canadian online dispensary, we're committed to delivering exceptional customer service and superior cannabis products to our clients nationwide. Whether you're a seasoned cannabis user or new to the world of cannabis, Bulk Buddy is here to help you discover the perfect products to suit your needs and tastes. Explore our wide selection today and experience the convenience of buying cannabis online with Bulk Buddy.


Contact info

3.2

Average

TrustScore 3 out of 5

462 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The points and rewards really make a…

The points and rewards really make a difference. I've saved quite a bit just by being a repeat customer. It's something other shops should do too.

October 2, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Every order has been accurate and…

Every order has been accurate and carefully packaged. I've never had a missing item.

October 2, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Great prices

Great prices, fast shipping and excellent products.

September 30, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Nice Service

The support team is outstanding! I had a question late in the evening and still got an answer within minutes.

September 30, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Great experience, as always

I've recommended them to several friends already.

September 18, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

Placed an order paid for the order the…

Placed an order paid for the order the order was dropped off at post office and an hour later canada post goes out on strike I love BB but nobody has answered my messages when I tried the online chat just don't know what to do it suffered from chronic pain and all my money is tied up in my order

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I love how many ways they give you to…

I love how many ways they give you to save money. Between sales, reward points and mix-and-match options, I never feel like I'm overpaying. It makes it affordable to try new strains regularly. On top of that, the quality never drops even when prices are low.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Bulk Buddy is by far the most reliable…

Bulk Buddy is by far the most reliable dispensary I've ever used. The website is easy to navigate and the checkout process is smooth.

Orders arrive on time, sealed tightly and with zero smell escaping the package.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I bought some CBD Products

I bought some CBD Products, very good Stuff! I will order soon again, Thank you for the discount.

September 4, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 5 out of 5 stars

I'm thrilled with my order from…

I'm thrilled with my order from BulkBuddy! The delivery was fast, the product quality was top-notch, and the customer service was very friendly. The discounts and wide selection really impressed me. Will definitely order again!

September 10, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

Rated 1 out of 5 stars

Bad batchs

They gave me 3 bad batches, I contacted them and no answer, I tried to give a bad review on a product in their website and they don't accept my review LOL!! So I put it there so people can know. In the past it was ok but this time they gave me expired weed wow.

August 20, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 1 out of 5 stars

Cancelled order that was paid for and not responding

A month ago I would've recommended them. I used them for a few years now. Last week put in order sent payment and then nothing. No tracking number nothing. Emailed them asked what was up and was told they were going to message payment dep. Well now I am being told basically oh well.. was told to cancel payment - can't was automatically deposited.. was told to get a hold of my bank and report it as fraud- the email they provided! Then I was told to resend the money to another email( how bout you give me my money back first then maybe) and now they are just ignoring me and not responding. So after years of buying from them every month they are refusing to fix the issue that was on their end. I even took into consideration that maybe their guy ripped them off too and asked for at least half of my order to be sent but nope they are just ignoring me . So I guess after years of service they have no problem stealing from loyal customers

And to bulk buddy if you even think of replying to this to email you with my issue . I have several times. You are still not doing anything about it and it was your mistake not mine

August 27, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Hi there, can you please send us an email regarding your concern so we can resolve the issue? We do apologize for the inconvenience you experience.

Rated 4 out of 5 stars

This BulkBuddy return / Aug. 15 / 2025 is to update a review on bulk…

This is to update a review on bulk buddy from Aug. 28 / 2025.
I had ordered and received a shipment from BulkBuddy rec’d on Aug 15.

**** UpDate **** on Sept. 3 / 2025 -
I have heard back from Bulk Buddy !
I’m expecting my replacement item soon ! Bulk Buddy credited me with points to even choose the specific items I fancied, which was great to see .
Thanks Bulk Buddy !

August 11, 2025
Unprompted review
Bulkbuddy logo

Reply from Bulkbuddy

Thank you for trusting BB! ❤️ If you need anything, feel free to reach out.

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