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Review summary

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with several aspects of this business. Many consumers report issues with orders, such as delays, non-delivery, and products being returned to the supplier without proper communication. A recurring complaint revolves around customer service, with reviewers describing unhelpful, unresponsive, and sometimes dishonest interactions. People also report difficulties in obtaining refunds and resolving issues related to their orders. Additionally, a number of consumers have raised concerns about product quality and purity. Some reviewers claim that products contain undeclared additives or ingredients, while others describe receiving items that smell bad or cause adverse reactions. There are also reports of discrepancies between the product description and the actual ingredients. A few reviewers mention that the company does not adequately address customs issues for international orders.

Based on reviews, created with AI

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Rated 1 out of 5 stars

I have ordered several products from them. My last shipment contained three items. 2 were fine, but 1 smelled terrible and made me sick when I took it. I have taken this product before from other... See more

Rated 1 out of 5 stars

Worst experience ever! If you are a natural person and importing products, it will be confiscated by local Government. Sahpra forced you to pay additonal fees just to reject items. Then you have to pa... See more

Rated 5 out of 5 stars

Never had a problem yet, always recived and got what i asked for in the matter of days

Rated 1 out of 5 stars

I decided to order here because some products were slightly cheaper than on iHerb. Unlike iHerb or MyProtein, where I never had any issues, my order here never arrived and was returned. Customer s... See more

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Company details

  1. #73 of 74 best companies in Fitness and Nutrition Service
  2. #99 of 99 best companies in Pharmacy

Information provided by various external sources

Located in Henderson, Nevada, Bulksupplements.com supplies over 400 pure nutritional supplement ingredients to hundreds of thousands of consumers and product manufacturers. All of our products are available from grams to metric tons through our online store at Bulksupplements.com. Orders received before noon PST ship the same day.


Contact info

1.9

Poor

TrustScore 2 out of 5

313 reviews

5-star
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1-star

Replied to 6% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Dextrine carrier No Good

2 extracts, ginkgo leaf and huperzineA are using dextrine as a carrier. After a month the product began to cake , even with dessicants added. It is now just a mass that I can barely dig out a dose with a sharp pointed knife. I have purchased hupA as white crystal with other suppliers and never had this problem. I have no idea whether the product or concentration is as stated. It may be but is next to impossible to use now.

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Very Questionable

I have through the years ( off and on) purchased their supplements. For the most part I’ve not had many issues until recently. 1) When asking for a COA it was dated a year prior, not anything recent. 2) I have posted the same question on every “extract” product of theirs AND also submitted a request on their website asking for their “extraction process”. Which they did only respond to the one item from their site. For reasons only they know, they refuse to post and answer that question on any of their “extract pages” which makes me very suspicious. If you go through ALL their products and read ALL the questions that have been posted by them (I did), MOST albeit not all but MOST times when asking of the source/origin of the ingredients they are sourced from China. When a company refuses to answer and post honest customer questions in regards to their products to me it says quite a bit of the integrity of the company and their products.

June 21, 2025
Unprompted review
Rated 1 out of 5 stars

Not Slippery Elm Bark powder.

I ordered some Slippery Elm Bark powder from Bulk Supplements. I have been using this product from other suppliers and thought that I could save money by buying in bulk. I wish that I had read the Trust pilot reviews first. The product had a strange almost burnt smell. When I took some, it didn't taste anything like Slippery Elm Bark powder. Rather than soothing my digestion it burnt my mouth, throat and stomach.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been buying BulkSupplements.com…

I’ve been buying BulkSupplements.com L-Serine Powder for years for my son, always trusting the quality. But this last purchase through Amazon was a total disappointment. I ordered it on June 23rd, and the product is set to expire this same month — unacceptable for a supplement! Even worse, it has a horrible rotten fish smell that makes it unusable.

To add insult to injury, Amazon doesn’t accept returns for this product. So now I’m stuck with something I can’t give to my child. This raises serious concerns about how the product was stored and handled. I trusted this brand and Amazon, but after this experience, I don’t feel safe buying again.

Buyers beware!

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

I recently received a 50grm pack of…

I recently received a 50grm pack of Lycopene which only contains 5% or 2.5grm of Lycopene, the rest made up of corn starch,sucrose (even though it claims no added sugar), gum arabic,ascorbic acid palminate,tocopherol.
So basically a bag full of corn starch and sugar!

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Shipping and turn around time is…

Shipping and turn around time is absolutely appalling
I used to order before and it would ship from Tasmania pretty quickly
Now it is being shipped from the US
Took 4 days to even pack and dispatch the items. No one even replies to your emails. Ordered on the 21st. It’s now the 30th and I still don’t have my order.
Oh and not to mention it’s now $22 for shipping. Company has gone downhill

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

I almost ordered a bunch of supplements…

I almost ordered a bunch of supplements from this site but thank you for these reviews. I'd rather pay a little more from a more trustworthy company. I hope they do something about their customer service or they're not gonna last long.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

CREDIT NEVER ISSUED

I ordered several supplements. Some of them had all kinds of strange ingredients, e.g. sugar in what was supposed to be pure Vitamin D powder. I requested a return. All three requests were denied. I wrote to Customer Support and they said all I needed to do was ship unopened, unused items back for a complete refund. I mailed them back USPS at my own expense. That was months ago and never received a refund. They have ignored all email requests since. WORST SUPPLEMENT COMPANY. Do not order anything from them.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

I got Bulk Supplements Products

I got Bulk Supplements products.
06/06/2025
When I asked costumer service about the equivalent
measurements, the answer was "We do not know, we don't have that information." Am I wrong asking about the amounts I need to take of products the BS recommend? I am disappointed not only for the lack of information but trusting the business.
Distrusted Costumer
Raquel Rodriguez

June 6, 2025
Unprompted review

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