CACTi PCs Reviews 361

I honestly cannot recommend CACTiPCs highly enough. Even though my PC was out of warranty, they still went above and beyond to help me resolve my issue without hesitation.
What really stood out to me was that their service didn’t feel transactional at all. It genuinely felt like they cared more about helping me than making money. In a time where many companies will simply turn you away once your warranty expires, CACTiPCs took the time to listen, diagnose the issue properly, and provide real support.
Their communication was clear, professional, and reassuring throughout the whole process. They treated me with respect, explained everything in a way I could understand, and made sure I was happy with the outcome.
It’s rare to find a company that stands by customers even when they don’t technically have to — and that says everything about their integrity and values. If you’re looking for a PC company that genuinely cares about its customers and not just profit, CACTiPCs is the one.
Thank you again for the amazing support!

Amazing company. Great comunication. Super fast delivery. They also gave me a free upgrade on the case, power supply and mother board free of charge after the purchase which was pretty cool.
Glad to do buissness when them 10/10

Brilliant customer service when had issue they helps to sort and resolve the issue

Was on phone to James about sending my pc to them and getting a upgrade. He sent out packaging for me but Ive ended up in hospital and there's going to be a set back with it and the team is very understanding and supportive! Honestly from the get go they have been an amazing business! No need to worry anymore about sending my PC back to them and upgrading. Great to see businesses caring and supporting their customers. I'll be happy and loyal customer for years to come

I brought a computer for my son for Christmas . Once he started it up was a few issues with parts not being as expected however team were amazing they arranged for it to be collected fixed and sent back. Communication was great the whole time. Highly recommend packed so well too!

Great service from when I ordered my PC to support afterwards very happy

Quick & easy, thank you.

3rd time visiting cacti now.. went to have some upgrades done, dropped pc of and expected to get it back late or next day maybe, nope James and the team sent me a message less than two hours later to come collect! absolutely spot on .. highly recommend!!

PC runs well, delivered in a rapid manner. Pretty much straight plug in and play.

Additionally very responsive to questions via email/chat.

I recently bought a PC from Cacti with a part exchange for my old one.

The new PC arrived promptly and works amazingly well. However I soon noticed that the installed RAM did not match what had been listed when I bought it.

My old PC was picked up without hassle but then I didn’t hear from them about the part exchange for over 2 weeks. I constantly had to keep chasing them up about it and also what was going to be done about the RAM.

Eventually they offered to replace the RAM but I accepted a partial refund instead. They also confirmed the part exchange refund at the same time.

Overall I would recommend them as the PC itself is great but they can take a long time to respond after purchase. Also check the parts match what have been listed!

Great pc, had a slight delay which was communicated well and when delivered everything worked perfectly.

Bought a pc from these guys constant support on there WhatsApp chat great bunch of people pc is up and running no majour issues yet I’m hoping it stays that way fast delivery all was packed securely and for the price I paid wasn’t to bad at all for what I got would recommend

Absolutely amazing customer service, so helpful, understanding and patient. My son has mental health issues and doesn’t like to interact with strangers, yet was fully at ease and chatting away with the guy on the phone. The PC we purchased for our son is absolutely amazing, but the level of support given to help ensure it’s all set up and working correctly is next level. Even the guy going above and beyond to message back and forth till 11 o’clock at night makes this by far and away the easiest and best experience purchasing a PC we have ever had. 100% recommend these guys to anyone looking for a PC, absolutely superb! ❤️

Brilliant company with a stellar team! My PC was built beautifully and came in super packed double boxing so it wasnt shifting much during shipping. The PC itself runs like a beast and everything is clean and brand new. 100% recommend.

PC came nicely packaged and protected, It came within one working day of me ordering it, Really easy and quality set up. Highly recommend for anyone wanting to get into PC Gaming ⭐️⭐️⭐️⭐️⭐️

These guys are unreal. I have been looking for a new PC for a long time and stumbled across these thanks to a Facebook ad!

I’ve probably gone way overboard for what I actually need a PC to do, but these prices just cannot be ignored.

I had some questions on a Sunday and they were unbelievably quick to respond and answer everything. Nothing was too much hassle.

I highly HIGHLY recommend and will never go anywhere else now.

For the price I cant knock the quality it’s fantastic so far!

Top people and top PC’s as always. Been purchasing from James for years and he’s a top fella very helpful and never had any issues with any computer so far.

Prior from purchasing the desktop, they guys at their chat support(website) was very helpful in answering all my queries. They also helped me on after sales after i needed help with the windows key.

They also packed the desktop well even if the GPU was installed, they made sure it travelled safe and secure.

Other than getting great service, their desktops prices are reasonable and cheaper compared to other pc builders. Parts are genuine as well

Not working ram on new pc , time support answering slow , waste time ! Pc isn’t that bad some cheap venting