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Carpet Pro Reviews 223

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TrustScore 5 out of 5

4.9

Carpet Cleaning Service
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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and thoroughness of the cleaning process for carpets, rugs, and upholstery. Many people were impressed with the professional and friendly staff, who kept them informed throughout the service and delivered outstanding results, making items look like new and smell fresh. The booking process was also frequently noted as swift and easy to navigate. However, some customers mentioned that drying times for cleaned items occasionally took longer than initially advised, proving a minor inconvenience. A few other people also felt that a small stain was still slightly visible after cleaning.

What people talk about most

Service

Consumers find service to be positive, highlighting its efficiency and professionalism. Many reviewers... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being polite,... See more

Quality

Reviewers highlight positive aspects of quality. Customers are amazed with the outcome, noting that carpets... See more

Product

Users describe positive interactions with the product, with many expressing amazement at the outcome.... See more

Booking process

People report positive experiences with the booking process. Customers found the booking system easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Quoted on line, no hidden extras. Booked and text quickly arrived with confirmation of the booking. Rang to say the appointmenr could be earlier. Arrived, got on with the job in... See more

Rated 5 out of 5 stars

We just moved into our new home and previously the property had been rented so the carpets were very dirty. Carpet Pro done an excellent job and now the carpets look so much better. Arrived on time an... See more

Rated 5 out of 5 stars

I’m super happy with this service as I contacted lots of carpet cleaning companies and they ‘seem’ to make up a price. I loved that I received a pop up that gave me an instant quote that was far cheap... See more

Rated 5 out of 5 stars

Very smooth service from start to finish. Hugo kept me informed throughout the process from time of arrival till the job was done. Great value for money, carpets came up looking clean and fresh saving... See more

Company details

  1. Carpet Cleaning Service
  2. Upholstery Cleaning Service

Written by the company

Carpet Pro Kent, run by Grant and Michael, prides itself on delivering a level of service that stands out from the rest. We offer professional carpet and upholstery cleaning at a clear, fixed price per room or item — no hidden charges. With over 700 reviews across Facebook and Google and many loyal repeat clients, our reputation is built on consistent results and excellent customer care. Every clean includes a minimum four-stage process using professional steam extraction, along with odour treatment and stain removal as standard. Unlike many companies, we don’t add surprise charges when we arrive — everything needed for a thorough clean is included. For complete peace of mind, we offer a simple guarantee: if you’re not happy for any reason, you don’t pay. We are fully insured, experienced and qualified, providing reliable carpet and upholstery cleaning for both residential and commercial clients. Carpet Pro Kent proudly services Maidstone and the surrounding areas across Kent.

Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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Rated 5 out of 5 stars

Excellent job!

The technician arrived on time, was polite and went straight to work. My carpets now look so much better and smells great too. I would highly recommend.

July 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service I nice guy called grant

Great service I nice guy called grant.
Sofa and armchair look like new again.
Rug looks great. Small stain still slightly visible in main bedroom now dry.
Be prepared for it to take a good 24hrs to dry though. I’d recommend using. Thank you.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall. Booking system was easy to navigate, follows by a courtesy call from the office to confirm details. The technician was timely, polite, professional and friendly. The two sofas came up very well and house was left as found. Would recommend and will use again.

June 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic results

Fantastic results. Really professional, did such a full and complete job and not an inch missed. Carpets look like new (and they are cream and we have hairy cats!). Tackled a stain I thought would never ever come out. Thankyou.

May 27, 2025
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Hugo was delayed on a previous job but kept me informed at all times. Worked hard to get stains out of sofa. Carpets and sofa now looking and smelling great. Thanks

May 12, 2025
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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! We were worried a large stain on the light coloured carpet wouldn't come out but we were so surprised it did and the carpet looks absolutely amazing!
Friendly and professional - would highly recommend 👌 👍

May 7, 2025
Unprompted review
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