Carstub Reviews 1,867

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making the entire process smooth and stress-free. Many people highlight the excellent service, noting the efficiency, transparency, and ease of selling their car, often receiving fair prices and quick transactions. Reviewers also appreciate the convenient user experience, with many mentioning the ability to have assessors come to their home and the streamlined paperwork. The contact process is frequently described as quick and seamless, contributing to a positive overall impression.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers highlight the ease and efficiency of... See more

Staff

Users consistently describe positive interactions with staff. Customers frequently praise the... See more

Price

Clients share positive opinions on price, often finding offers competitive and fair. Many reviewers received... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers found the process of contacting the company quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Carstub made selling my car an absolute breeze. From the moment I reached out, their team was fast, professional, and incredibly kind. They came to my home the next day, gave a fair and... See more

Rated 5 out of 5 stars

I called and spoke with Ana. She was the sweetest/pleasant person. Set up an appointment right away. Adam was professional/knowledgeable gave me an offer higher than other companies. I really enjoyed... See more

Rated 5 out of 5 stars

I have nothing but good words for the guys at carstub. We had a very difficult situation on our hands with technical issue (title related) that made other dealership call quits on the matter, but a c... See more

Rated 5 out of 5 stars

I recently used Carstub to sell my car, and I couldn't be happier with the experience. From start to finish, the process was smooth and stress-free. The team was incredibly helpful and responsive, ans... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We Buy Your Car, Truck, Van, or SUV For Top Dollar In Any Shape Right At Your Door, With No Hassles, And Pay You Right On The Spot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selling my first car

I had to let my 1st car go that I have had for 16 years. Alex who called me made me feel like they were the best choice to go with and it was. Christopher Roth who came out to see my car effectively communicated and answered all my questions. He explained everything clearly and I felt confident to proceed and sell my car.

October 23, 2024
Rated 5 out of 5 stars

Easy process

I appreciated the honest communication with Adam. The entire process is very easy. I wasn't able to take the time to sell my car myself. I had a quote from norm Reeves and carstub beat it by $500.

October 13, 2024
Rated 5 out of 5 stars

The process was quick

The process was quick, efficient, easy and fair. Adrian did an outstanding job and should be given a raise. At the end I didn’t get the amount I was asking for but it was an acceptable and fair offer which is what makes for good business and long term success. Great job Carstub!

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

They made everything simple!

They made everything simple! From the initial phone call to the selling process. Jen and Michael were both very friendly, and they worked with me when I told them about other bids I received.

October 9, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look