What an experience! I placed an order for 3 necklaces with 3 gift boxes. After hitting submit - I realized I had submitted for 300 gift boxes and 2 necklaces needed to be in a different metal! I quick... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Uniquely Yours Monogram Jewelry
Contact info
United States
- charmlry.com
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful
I wasn’t happy with the original design and once I expressed this they were happy to change it and then it was perfect!! Arrived in good time and the recipient absolutely loves it and put it straight on! Then realised the hidden names within they were even more surprised! Beautiful design and craftsmanship, would very highly recommend:)
I absolutely love the way it came out…
I absolutely love the way it came out everyone tells me it looks beautiful he loves his as well you can really tell that it was handcrafted carefully with detail
Charm design
I absolutely love the design of my charms! They company offered to redesign if I did not like the drawing but they got it right on the first try.
Beautiful jewelry
I purchased a double zodiac charm and necklace. It's beautiful and wears well. I wear it every day. You get exactly what you order at a super price point. I will purchase jewelry again from them. I love my necklace.
I love the complete personalization of…
I love the complete personalization of each piece! And they are so fast and easy to communicate with!
True passion for detail
The staff communicates with their clients to ensure 100% accuracy of what they desire.
Beautiful Jewelry
The necklace and keychain I ordered are beautiful. I have not taken the necklace off since I got it!!! I was updated every step of the way during the process of creating both the keychain and the necklace.
Loved it so much
Loved it so much, got matching tattoos with their design.
Beautiful charm that combined my and my…
Beautiful charm that combined my and my wife’s initials with a heart. Very clever and pretty.
Will definitely shop with them again!
Loved the two pieces they designed and created.
Very cute custom name charms
Custom charms were so cute with the first design! Very easy ordering process and they kept me updated on order status the whole time! Charms are on the chain and not attached to the chain like pictured allowing me to move 2 charms to the same necklace. Definitely recommend.
Poor Quality, very disappointing
Although the design was okay the quality of the pendant and chain were very poor. It's almost like plastic. The clasp is heavier than the pendant so it's always tangled with the pendant. I contacted Charmlry who would only sell me a shorter chain. No thank you. What a waste of money.

Reply from Charmlry
I love our piece that was created by…
I love our piece that was created by Charmlry!! It truly is one of a kind and we absolutely love it!! Thank you so much, we will be ordering again
My first order
The customer service was really helpful and understanding. There was an issue with the courier so can’t fault the courier as they made me a brand new order.
The item itself was really lovely and my partner loved it
Successful purchase
The process is very smooth 👌🏾 with this.
The design that I received for all 3 of my chains was perfect my girl haven't taken it off since she received it. My daughter ❤️ her chain she ask for it every time we leveling the house. Also when I was in the process the artist was very open to any changes that I wanted. So I highly recommend if you want smiles and comments. Hopefully you get Elise to design your jewelry she'll take good care of you.
Great experience
I ordered a necklace for my wife's birthday and she loves it. Thank you.
Charmlry...personalized perfection!
I ordered a customized name charm from Charmlry and it truly felt handcrafted and designed just for me. The process was completely individualized, and you can tell so much care and attention went into every detail. The quality is beautiful, the personalization is perfect, my family members loved this special gift. Highly recommend for meaningful, one-of-a-kind jewelry.
Great communication
Great communication, very well packaged and shipped quickly. Beautiful design.
Having the company send emails at each…
Having the company send emails at each steps
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







