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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and unique design, often highlighting the personalized and handcrafted nature of the jewelry. The ordering process is frequently described as easy and smooth, with many appreciating the clear communication and the ability to approve designs before production. Reviewers also commend the staff for their responsiveness and helpfulness throughout the process. However, some customers experienced issues with delivery times, with orders taking longer than expected to arrive. A few other people also felt that the actual product was smaller than anticipated based on advertisements, and some noted concerns about the quality of the pendant and chain, describing them as feeling low quality or like plastic.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are delighted with the unique and personalized... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the beautiful designs, craftsmanship,... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease and the excellent... See more

User experience

Clients share positive opinions on the user experience, highlighting the ease and seamlessness of the design... See more

Staff

People report positive experiences with staff. Customers consistently praise the designers for their amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an experience! I placed an order for 3 necklaces with 3 gift boxes. After hitting submit - I realized I had submitted for 300 gift boxes and 2 necklaces needed to be in a different metal! I quick... See more

Rated 5 out of 5 stars

The design and approval process was well communicated and appreciated had the ability to provide comments or requests prior to them creating the piece. I only wish in the bracket I could have seen ho... See more

Rated 5 out of 5 stars

This is a creative way to keep your loved ones near your heart. The process went very smoothly and every step was communicated by my dedicated representative. The final product is unique and special.... See more

Rated 5 out of 5 stars

This company is amazing and the jewellery they make is beautiful. Every piece is handcrafted by a wonderfully skilled person and they keep you updated throughout the entire process. My wife loved the... See more


Company details

  1. Jewelry Store

Written by the company

The Uniquely Yours Monogram Jewelry


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Beautiful

I wasn’t happy with the original design and once I expressed this they were happy to change it and then it was perfect!! Arrived in good time and the recipient absolutely loves it and put it straight on! Then realised the hidden names within they were even more surprised! Beautiful design and craftsmanship, would very highly recommend:)

December 31, 2025
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Rated 5 out of 5 stars

Charm design

I absolutely love the design of my charms! They company offered to redesign if I did not like the drawing but they got it right on the first try.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewelry

I purchased a double zodiac charm and necklace. It's beautiful and wears well. I wear it every day. You get exactly what you order at a super price point. I will purchase jewelry again from them. I love my necklace.

December 12, 2025
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Rated 5 out of 5 stars

Beautiful Jewelry

The necklace and keychain I ordered are beautiful. I have not taken the necklace off since I got it!!! I was updated every step of the way during the process of creating both the keychain and the necklace.

January 24, 2026
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Rated 5 out of 5 stars

Very cute custom name charms

Custom charms were so cute with the first design! Very easy ordering process and they kept me updated on order status the whole time! Charms are on the chain and not attached to the chain like pictured allowing me to move 2 charms to the same necklace. Definitely recommend.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Quality, very disappointing

Although the design was okay the quality of the pendant and chain were very poor. It's almost like plastic. The clasp is heavier than the pendant so it's always tangled with the pendant. I contacted Charmlry who would only sell me a shorter chain. No thank you. What a waste of money.

January 17, 2026
Unprompted review
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Reply from Charmlry

Thank you for taking the time to share your experience.
We’re truly sorry to hear that the necklace did not meet your expectations in terms of quality.

All our pendants and chains are made of stainless steel with high-quality plating, chosen for durability, water resistance, and everyday wear. The materials are clearly specified on our product pages, and many customers appreciate the lightweight feel of the pendant, though we understand this can sometimes be perceived differently.

Regarding the chain length, we offered a shorter chain as a solution since chain length and weight distribution can affect how the necklace sits and tangles. We’re sorry that this option didn’t work for you, and we regret that we couldn’t find a solution that fully satisfied you.

Your feedback is important to us and will be shared with our product team, as it helps us continue improving both our designs and the overall customer experience.

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Rated 5 out of 5 stars

My first order

The customer service was really helpful and understanding. There was an issue with the courier so can’t fault the courier as they made me a brand new order.

The item itself was really lovely and my partner loved it

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Successful purchase

The process is very smooth 👌🏾 with this.
The design that I received for all 3 of my chains was perfect my girl haven't taken it off since she received it. My daughter ❤️ her chain she ask for it every time we leveling the house. Also when I was in the process the artist was very open to any changes that I wanted. So I highly recommend if you want smiles and comments. Hopefully you get Elise to design your jewelry she'll take good care of you.

December 24, 2025
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Rated 5 out of 5 stars

Charmlry...personalized perfection!

I ordered a customized name charm from Charmlry and it truly felt handcrafted and designed just for me. The process was completely individualized, and you can tell so much care and attention went into every detail. The quality is beautiful, the personalization is perfect, my family members loved this special gift. Highly recommend for meaningful, one-of-a-kind jewelry.

December 25, 2025
Unprompted review

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