Chespack Hygiene Reviews 51

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Toby the manager always on hand to help with any inquiries we may have. And they have assigned the best delivery member Keith to our area who discreetly enter the building and make our deliveries all... See more

Company replied

Rated 5 out of 5 stars

We have found Chespack to be very reliable - and in a big school this is incredibly important. When we run out of an item, we need rapid response to replace it! The products used are all of a high q... See more

Rated 5 out of 5 stars

I use this company for supplies to my office block containing 15 companies. Usually order toilet tissues hand towels and hand soap. Every call to the company is answered by a polite call taker wh... See more

Company replied

Rated 5 out of 5 stars

Chespack are a fantastic business to partner with. At Unify by Bruntwood we have been working with them for over 2 years now and have benefitted from their expertise and experience. We are curren... See more

Company details

  1. Wholesaler

Written by the company

Chespack Hygiene has grown to become a leading supplier of cleaning and hygiene products. We are on a mission to help organisations in the education, facilities management and contract cleaning sectors overcome their cleaning and washroom challenges.


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Rated 5 out of 5 stars

A trusted company to work with

great knowledge, great selection of products and great service.

January 5, 2026
Unprompted review
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Reply from Chespack Hygiene

Thank you for taking the time to share your review, Mark. We truly appreciate your feedback and are delighted to hear about your experience.
Wishing you a happy New Year.

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Toby goes above and beyond for us. Chespack is a highly reliable supplier and someone we love to work with.

October 24, 2025
Unprompted review
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Reply from Chespack Hygiene

Thank you for taking the time to share your review! We truly appreciate your feedback and are delighted to hear about your experience.

Rated 5 out of 5 stars

General enquiry

I contacted Chespack via email asking for advice on the use of a cleaning product to be used along side the Tersano SAO solution.
They replied promptly giving good advice.

October 21, 2025
Unprompted review
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Reply from Chespack Hygiene

Thank you for the review. We are pleased to have helped and provided a sustainable cleaning solution.

Rated 5 out of 5 stars

Chespack is amazing

Chespack is amazing! Having worked with them for nearly 2 years now and they have shown nothing but great service. I would highly recommend this family run business!

January 31, 2025
Unprompted review
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Reply from Chespack Hygiene

Thank you Jordy for taking the time to share your review! We truly appreciate your feedback and are delighted to hear about your experience. Looking forward to working with you in 2025.

Rated 5 out of 5 stars

Great Customer Service and competitive products

Toby the manager always on hand to help with any inquiries we may have. And they have assigned the best delivery member Keith to our area who discreetly enter the building and make our deliveries all tidy at the sites. Great team providing not just the best CS but also competitive products to our business.

January 30, 2025
Unprompted review
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Reply from Chespack Hygiene

Thank you Steph, for taking the time to share your review! It means a great deal to Toby, Keith, and the whole Chespack team.

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Rated 5 out of 5 stars

Love all products down to toilet cleaner

Love the products we use .always here next day delivery .driver very friendly and always helps .if not happy with any off the products help is a phone call away.i must say I have had quiet a few contractors and I must say I would recommend to any one in the cleaning game chestpac is the one .sustainability.all the way Michelle adept

January 28, 2025
Unprompted review
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Reply from Chespack Hygiene

Thank you Michelle for taking the time to share your review! We truly appreciate your feedback and are delighted to hear about your experience. Looking forward to working with you in 2025.

Rated 5 out of 5 stars

Easy to deal with company

I use this company for supplies to my office block containing 15 companies. Usually order toilet tissues hand towels and hand soap. Every call to the company is answered by a polite call taker who promptly takes my order usually delivered within a day of order or 2. The regular delivery man (Dave) always gives me a call to say he is there rather than just dump boxes and run as sometimes I could be anywhere in my building. Dave is also very obliging with his helpfulness in bringing the delivery to the correct floor in my building and helping off load it all for my convenience. In all a very good company who provide wonderful customer care and consideration.

Cheers.

Chris M
Building Manager

January 23, 2025
Unprompted review
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Reply from Chespack Hygiene

Thank you Chris, for taking the time to share your review! We genuinely appreciate your feedback and are thrilled to hear about your experience.

Rated 5 out of 5 stars

Being new to the cleaning sector.

Being new to the cleaning sector, my visit to the Chespack innovation centre yesterday was invaluable to build my knowledge of the available products, services and machinery innovations. I would recommend a visit to anyone in the industry. Thanks to all the staff for looking after for me.

January 25, 2024
Unprompted review
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Reply from Chespack Hygiene

Thank you Gavin. Great to hear your feedback and endorsement. Looking forward to welcoming you back here.

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Rated 5 out of 5 stars

Overall 5*

Easy to order, good customer service, quick delivery, reasonable pricing and good stock availability

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and high quality

We have found Chespack to be very reliable - and in a big school this is incredibly important. When we run out of an item, we need rapid response to replace it!
The products used are all of a high quality and there have been no complaints from our site manager or cleaners, which is always a good sign!
The price could be a little cheaper, I feel as school budgets are very tight and some schools will look for cheaper options due to these financial constraints.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Going above and beyond

Genuine level of support and a company which constantly exceeds expectations. Order process is seamless on all fronts and the web portal is extremely easy to use. Rarely do out of stocks occur, every confidence our partnership will continue to grow.

October 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Dedicated to Enhancing Your Cleaning Experience

I would like to take a moment to express my sincere appreciation for the exceptional service and unwavering commitment that Chaspack has consistently demonstrated. As a loyal customer, I have experienced firsthand the dedication of this remarkable cleaning product company to continuously improve and provide the best possible experience.

From the very beginning, Chaspack has prioritized customer satisfaction, and it shows in every aspect of their business. Their attentiveness to customer feedback and their genuine desire to meet and exceed expectations are truly commendable. The fact that they actively seek ways to enhance their products and services is a testament to their commitment to providing the best cleaning experience possible.

One of the standout qualities of Chaspack is their unwavering reliability. Their products consistently deliver outstanding results, ensuring that my cleaning tasks are completed efficiently and effectively. Whether it's their multi-surface cleaner, stain remover, or floor polish, each product has proven to be of superior quality, making my cleaning routines a breeze.

Furthermore, Chaspack's dedication to innovation is impressive. They are constantly researching and incorporating the latest advancements in cleaning technology, ensuring that their products are at the forefront of the industry. It's evident that they invest significant time and resources in developing formulas that are not only powerful but also environmentally friendly, promoting sustainability and responsible cleaning practices.

What truly sets Chaspack apart is their exceptional customer service. Their team is responsive, friendly, and genuinely interested in ensuring that every customer's needs are met. Whether it's providing detailed product information, offering personalized cleaning tips, or promptly addressing any concerns or inquiries, their customer support goes above and beyond.

In conclusion, I am truly grateful for the ongoing custom and loyalty that Chaspack has earned. Their commitment to consistent improvement, coupled with their high-quality products and exceptional customer service, make them a standout cleaning product company. If you're seeking an unparalleled cleaning experience, I wholeheartedly recommend Chaspack. They are dedicated to ensuring that you have the best experience possible, and they continuously strive to exceed expectations.

July 25, 2023
Unprompted review

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