Excellent service and great choice!!
Excellent service and great choice!!
Connox Reviews
36 • Excellent
Excellent Online Store
Excellent communication throughout the ordering and delivery process.
Great service
Great service! One complain as the voucher send to me was in dollars,and need to contact service center.
Fast and careful delivery
Fast and careful delivery - excellent customer service!
On time and packed securely
On time and packed securely. Product exactly as described. Thank you.
Fast
Fast, great price, excellent service
Never had problems with the orders .i…
Never had problems with the orders .i just love buying from Connox
Great products and fast delivery+++++
Great products and fast delivery+++++
Very good correction after initial issue
My order is stuck in the delivery by DHL, has been at the same warehouse for 5 days now. It is impossible to contact Connox. The waiting time is indefinate and the callback function does not work. No reply to emails. Really bad service 😡😡
Real good follow up after my initial complaint. Connox sent 2nd shipment which I received just in time. The initial shipment arrived 2 weeks later, I returned it free of charge. Very well corrected by Connox!
Reply from Connox
Hi Alexander,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
My colleague is already in contact with you to discuss a solution and I am sure that we will be able to find a satisfactory solution quickly.
We appreciate the opportunity given to us to show you what Connox can do!
Your Connox Team
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
My colleague is already in contact with you to discuss a solution and I am sure that we will be able to find a satisfactory solution quickly.
We appreciate the opportunity given to us to show you what Connox can do!
Your Connox Team
Everything went very smooth
Everything went very smooth. Just one thing: I did not receive a tracking code so I was unaware of the delivery time.
Best customer service experience I ever…
Best customer service experience I ever had!
Hi my name is Sofia Tsirkinidou .I…
Hi my name is Sofia Tsirkinidou .I placed an order on Connor on 16 September and they send me a mail that my payment was declined so i thought that my order wasn’t going to be accepted so I had to order some of the products from another site .Today they send me a confirmation mail that my payment was accepted and that they are going to proceed my order .
Reply from Connox
Dear Sofia,
First and foremost, I apologize that you are so unsatisfied - this is never our objective!!
I believe I found the problem. You placed two identical orders - one went through and the other did not. Order 341015 was placed at 2018-09-16 at 11:31:56 (credit card failed) and order 341016 was placed on 2018-09-16 at 12:21:50 (credit card was successful).
We sent you emails for both orders but seeing as the numbers were so similar, it was probably overlooked.
It is indeed too late to cancel order 341016 as it has already been dispatched but you are welcome to refuse acceptance of the parcel and once it arrives back at our warehouse, we will be more than happy to refund you in full.
I have already cancelled order 341015 and sent you a cancellation confirmation.
If you have anymore questions or I can help you at all please let me know.
Otherwise, I wish you a pleasant Tuesday. :)
Kind regards
First and foremost, I apologize that you are so unsatisfied - this is never our objective!!
I believe I found the problem. You placed two identical orders - one went through and the other did not. Order 341015 was placed at 2018-09-16 at 11:31:56 (credit card failed) and order 341016 was placed on 2018-09-16 at 12:21:50 (credit card was successful).
We sent you emails for both orders but seeing as the numbers were so similar, it was probably overlooked.
It is indeed too late to cancel order 341016 as it has already been dispatched but you are welcome to refuse acceptance of the parcel and once it arrives back at our warehouse, we will be more than happy to refund you in full.
I have already cancelled order 341015 and sent you a cancellation confirmation.
If you have anymore questions or I can help you at all please let me know.
Otherwise, I wish you a pleasant Tuesday. :)
Kind regards
Excellent service and competitive…
Excellent service and competitive pricing, reliable delivery schedule
Love me some Connox
Love me some Connox. Just wish the shipping was less expensive to California.
Only the latest review will count in the company's TrustScore
Excellent service
Excellent service
Like the products and customer service!
Like the products and customer service!
Delivery take more as 2 weeks
Delivery take more as 2 weeks. Due to wrong information from sender order is not devered more as 10 days from warehouse. My order was especially for gift I don’t recommend yse this shop
Reply from Connox
Dear Diana,
Thank you for taking the time to leave a review.
First of all we would like to apologize that your order did not arrive in time.
Unfortunately, sometimes mistakes such as a suspected error in the address can happen on the side of the post service. We are happy that the error has been solved and that you received your order.
We do hope that you will give us another chance and shop with Connox again.
Best wishes,
Your Connox Team
Thank you for taking the time to leave a review.
First of all we would like to apologize that your order did not arrive in time.
Unfortunately, sometimes mistakes such as a suspected error in the address can happen on the side of the post service. We are happy that the error has been solved and that you received your order.
We do hope that you will give us another chance and shop with Connox again.
Best wishes,
Your Connox Team
Great app.,very user friendly,Great…
Great app.,very user friendly,Great products.
Love you guyes,keep the high standarts.
Simple shopping experience
Good shopping experience
Perfect site easy to buy everything you…
Perfect site easy to buy everything you like