5 stars: Excellent
Only the latest review will count in the company's TrustScore
5 stars: Excellent

Satisfied customer

The item (which I love ) arrived in a short time as stated and in the condition as stated. I will surely order from Couture ISA again

5 stars: Excellent

Trust Authenticity

Everything was easy and fast!! Authentic items, I will buy again!!

5 stars: Excellent

Louis Vuitton Shawls

I ordered 2 Louis Vuitton shawls on sale, they arrived in perfect condition, they appear to be brand new. Very good deals here.

5 stars: Excellent

The the past 12 years of shopping with…

The the past 12 years of shopping with couture as been a god scent , I’ve always been a big fan of beautiful handbags and couture will always be my favorite place to shop.

5 stars: Excellent

Great customer service!

Great customer service and quick delivery. Item exactly as described. Will definitely purchase from them again in the future.

5 stars: Excellent

Just bought another item!

Genuine, quality, and great customer service!! Love, love this store!!

5 stars: Excellent

One of the best online shopping experiences ever!!

I've wanted a black Chanel Ligne Canbon Reporter with black CC's for yeeears. During a recent search for a pre-loved one, Couture USA kept popping up. I'd never heard of it before so I Googled to see what others had to say. I was very pleased with what I'd read. I also loved the fact that they have a return policy so I wouldn't be stuck with the bag if I didn't like it for any reason, so I gave it a shot. Paid for two day shipping. Received shipping updates regularly in those two days. When my bag arrived, it was packaged nice and securely. There was the box, then a plastic bag, then a Couture USA dustbag and then, voila, my purchase. GORGEOUS!! I believe it was described as gently used. It doesn't appear the slightest bit used! Looks brand spanking new. Smelled fresh and leathery. Oh, and there were paper rolls inside of my bag to assist in keeping the Reporter's shape. Came complete with the authenticity card that matched the numbers sewn into the bag and a small, enveloped Chanel pamphlet.

Couture USA, I LOVE YOU! Previously, eBay was my go-to for pre-loved luxury but as long as you're around, they'll always be 2nd place!

5 stars: Excellent

This team (owner and employee) was so…

This team (owner and employee) was so helpful to work through a computer glitch and help with my online purchase. It took 2 days but they persisted!

5 stars: Excellent

perfect

Pictures were of the exact handbag, Bag was in great shape.

5 stars: Excellent

I love this boutique

I love this boutique, I’ve been A client from 2012!! And I’ll continue, to be a very satisfied client!!
This is the only boutique that I truly trust, Their designer bags is 100% authentic!! 💎 💎💎💎💎 rating!!!

Reply from Couture Boutique
Thank you so much, Tammy! We LOVE our loyal customers and we truly appreciate the rave review! Stay safe... we look forward to helping you again in the future!
5 stars: Excellent

Customer is top notch

Customer is top notch. BEST Site for high end merchandise! ::)

Reply from Couture Boutique
Thanks, Lauren! We appreciate the 5-stars!
3 stars: Average

The item in good shape; had to air out the smell

The necklace itself was great - as described. I have sensitive nose, and I had to air out the item and its case due to the perfume-y smell. Not sure if this comes from the storage location or the original owner. I can still smell it after a few days, so I'll wait for a sunny day & try to air it out outside. Since I have chemical sensitivity, I'm not sure if I'd be likely to order again.

Reply from Couture Boutique
Dear AN,

We're very sorry to hear you are not happy with the item you purchased. We do our best to make sure our customers have a great buying experience. The pre-owned Tiffany necklace was in excellent condition and we were not aware of any existing odor. Please keep in mind we do offer a 30-day money back guarantee (as long as the tags are attached). Feel free to reach out to our customer service team at service@coutureusa.com if you have any questions.

Thank you for your business!
5 stars: Excellent

Clean and Great For Both Consignors and Buyers

I love to shop and consign designer pieces! Couture USA has the best deal, hands down, for consignors! For sellers they have the best consignment rate by far that I have seen -- 50% for items $299 and less, 70% for items between $300 and $2,900, and a whopping 75% for items $3,001 and over. Couture USA will even buy your items directly with an equally as impressive commission structure. I lack the will power to consign without being tempted by another beautiful BAG! When it comes to shopping, I love that the items are certified and professionally cleaned! So far, I have ordered two items and they both arrived on time, in the condition described, and clean!

5 stars: Excellent

Customer for life

This was my second purchase from Couture USA, but the first one was purchased in store so I was able to see condition. It made me a little nervous this time ordering on line, but I had no choice since the store is currently closed, and I trusted that Couture USA would not send me anything less than promised! I was more than pleased with the speed that it was sent to me, and the condition my Louis Vuitton bag was in... it was practically brand new! Can't wait to shop with you again, thank you so much!

Reply from Couture Boutique
We're so happy to read this, Jennifer! Thanks so much for trusting us. We look forward to serving you again in the future. Be well!
5 stars: Excellent

Great product

Great product , better than described.

Reply from Couture Boutique
We're happy to hear that, Tamasia! Thanks so much!
5 stars: Excellent
Reply from Couture Boutique
Thanks, Cynthia! There are plenty more where that came from ;-)
5 stars: Excellent

Very fast service

Very fast service! The ring is exactly as described. Would definitely order from Couture Boutique again,

Reply from Couture Boutique
Thanks, Sasha!
5 stars: Excellent

Highly recommend!

I have been shopping at this store for the last 8 years. Catherine and her staff are amazing. Would highly recommend.

Reply from Couture Boutique
Thank you so much for the high praise, DeeAnn! We really appreciate having wonderful customers like you!
4 stars: Great

I l like the color

I l like the color, but the heels are uncomfortable I will need something to support my feet for a good balance.