CredAbility is the first and only app of its kind that I have used, so comparisons are not possible. That said, the app has provided me with a great deal of comfort especially given the information av... See more
Company replied
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Review summary
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I am usually apprehensive around emails and finance even when I have searched for advice online,however CredAbility and their well designed app has made it so simple to use without one minute of h... See more
Company replied
Credit worthiness made simple. Credibility is one of best credit reference agencies available with clear and up to date information on your credit file both on their website or application. Signing... See more
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Company details
Written by the company
At CredAbility, we think your money should work for, well, you! Get your credit score and credit report for FREE , for life, and see what lenders see about you. Check your eligibility and compare loans and credit cards to find a better deal on borrowing. Achieve your goals: from improving your score to buying new digs, there’s an Action Plan for that. Welcome to the world beyond your credit score.
Contact info
Orange Tower, MediaCityUK, M50 2HF, Salford, United Kingdom
- hello@credability.co.uk
- credability.co.uk
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rebuild your credit score professionally
Professional and have been brilliant in helping me rebuild my credit score. Thank you.
October 15, 2025
Unprompted review
Reply from CredAbility
Thank you for the positive review, we really appreciate it!
The CredAbility Team
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Easy to use and understand
Easy to use and understand. I only wish updates were a bit faster and better
October 15, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We really appreciate it and will keep your feedback in mind.
The CredAbility Team
does nt help to get a better rating
at this time now in my life i have the best income to spend in my life but i still have rubbish credit history
1/i own my house outright £0 in rent and morgage
2/my income i know sounds low but £18400 a year
3/monthly bills £125 a month MAX
4/food about £300 a month
5/travel expence £0 i have aprophbia ,i never leave house
so my outgoing is £425 out of £1600
October 15, 2025
Unprompted review
Reply from CredAbility
Thank you for you review, although we are sorry to hear that you are dissatisfied with our services.
Any feedback is appreciated, and if you would like to query you issue in further detail, please contact us by emailing hello@credability.co.uk.
The CredAbility Team
Reply from CredAbility
Thank you for taking the time to share your review. We really appreciate the positive feedback.
The CredAbility Team
Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
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It's a company that guides you through…
It's a company that guides you through the process with ease.
October 1, 2025
Unprompted review
Reply from CredAbility
Thank you for taking time to leave us a review. The feedback that you provide will help to shape the future of CredAbility. If you have any further feedback or comments, please reach out to us via the Feedback section of your account, or you can email us direct at hello@credability.co.uk.
Thank you again,
The CredAbility Team
Great company,clear information.and…
Great company,clear information.and fast delivery..👍
October 1, 2025
Unprompted review
Reply from CredAbility
Thank you for the positive review, we really appreciate it!
The CredAbility Team
Easy to use app
Easy to use app. Always get too know if change to your credit score and any available offer and extra credit can apply for
October 1, 2025
Unprompted review
Reply from CredAbility
Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
They initially never read your enquiry and respond accordingly, but finally took the right action
My writing to CredAbility:
Dear Sir or Madam,
Thank you very much for your continued support.
My credit score dipped (from 568 to 555) by 13 points this week on the CredAbility app, then I contacted Equifax today at1520 by their phone (08000142955) to know why that dip happened, they said on their system "your score is 568" and said if your score is showing less than this number "You should contact the CredAbility"
They also checked for me all aspects of my credit report, saying everything is fine.
Please correct the mistaken credit score it worries me a lot.
Thank you again for your understanding, cooperation and time.
Kindest regards,
Asrasalah, Hussein
The response from CredAbility:
Hello,
Thank you for your message.
Please note that there are three main Credit Reference Agencies (CRAs):
Experian
Equifax
TransUnion
At CredAbility, we show you a copy of your Equifax credit report which they create using information about you from the companies you have accounts with, as well as sources like the electoral roll. Each Credit Reference Agency uses a different scoring model. Moreover, each CRA updates your report at different times. If one agency has more recent information, like a new payment or credit enquiry, that can impact your score.
Can you please review your credit report to spot if there are any potential issues or inaccuracies in order to investigate this further? Sometimes the current address can cause issues with showing the correct credit score. If there are no inaccuracies on your report then this will be the correct score that is sent to us by Equifax.
Kind regards,
Christina
Updated information:
On 27th September my credit score on Equifax 604 whereas on CredAbility and ClearScore still 555.
Updated information,
My credit score finally corrected to the correct level and reached 604 on 29/09/2025
Therefore, they deserve 5 stars now.
September 25, 2025
Unprompted review
Reply from CredAbility
Thank you for taking time to leave us a review. The feedback that you provide will help to shape the future of CredAbility. If you have any further feedback or comments, please reach out to us via the Feedback section of your account, or you can email us direct at hello@credability.co.uk.
Thank you again,
The CredAbility Team
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It something’s I don’t understand that…
It something’s I don’t understand that I never miss a payment in my credit card
Or my loan and my credit stays the same
How do you explain that
September 24, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.
In order to review your case we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.
Sincerely,
The CredAbility Team
Credability
A very good website tool .Great tips and advice to help you navigate the credit/finance world.
September 24, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We really appreciate the positive feedback.
The CredAbility Team
A simple and honest approach
A simple, honest and reliable source to achieve financial success
September 24, 2025
Unprompted review
Reply from CredAbility
Thank you for the positive review, we really appreciate it!
The CredAbility Team
Creditspring very helpful 👏 and…
Creditspring very helpful 👏 and confidential.
September 24, 2025
Unprompted review
Reply from CredAbility
Thank you for your review. If you have any queries or suggestions, please contact us at: hello@credability.co.uk
The CredAbility Team
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Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
Completely froze me out
Completely froze me out, didn’t think they helped out much, just dispose of me very quickly
May 15, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to leave a review, although we are sorry to hear that you are dissatisfied with our service. In order for us to offer further assistance with this, we would need to gain further information from yourself. Please email us at hello@credability.co.uk. Once again, I apologise for your recent experience.
The CredAbility Team
CredAbility is reliable and guarantee 💯
CredAbility is reliable and guarantee 💯
September 15, 2025
Unprompted review
Reply from CredAbility
Thank you for the positive review, we really appreciate it!
The CredAbility Team
The app is not easy to navigate!.
The app is not easy to navigate!.
Unable to correct anything that is wrong as there is no one to get help from not even a bot.
My ex husband is on my account and obviously he doesn't live with me due to domestic violence and in these cases there should be guidance on how to amend and update your own credit file.
September 12, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver. We are also truly sorry to hear about your recent circumstances.
In order to review your case we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can. It is also worth noting that you are unable to make updates to your credit file, this can only be done by lenders and the Credit Reference Agencies themselves.
The CredAbility Team
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CredAbility is very good company to…
CredAbility is very good company to help make a better creadit score also help in receved creadit card or loan.Thank you.
September 17, 2025
Unprompted review
Reply from CredAbility
Thank you for leaving us a review, we really appreciate your comments. It's great that you're finding the service useful, and we welcome any future feedback or comments that you might have. If you need to speak to us, you can do so via the Feedback section of your account, or by emailing hello@credability.co.uk.
The CredAbility Team
Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
Very easy to navigate app
Very easy to navigate app, seamless application when applying for products and quick! I am very happy with everything thank you
September 13, 2025
Unprompted review
Reply from CredAbility
Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any further feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
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