CredAbility Reviews 1,029

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the app's design and ease of navigation. Many appreciate the service for helping them monitor and improve their credit scores, with some noting its effectiveness in securing credit cards and loans when other platforms failed. However, some people were dissatisfied with the customer service, mentioning difficulties in getting support or correcting inaccuracies. A few other people also felt that the app or website could be tricky to navigate or had issues with functionality, such as being unable to proceed with applications or access certain features.

What people talk about most

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and clear... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the friendly, fast, and... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use, helpful features, and weekly... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the helpful, understanding,... See more

Website

People report ambiguous experiences with the website. Some customers praise its clarity, ease of use, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

CredAbility is the first and only app of its kind that I have used, so comparisons are not possible. That said, the app has provided me with a great deal of comfort especially given the information av... See more

Company replied

Rated 5 out of 5 stars

I am usually apprehensive around emails and finance even when I have searched for advice online,however CredAbility and their well designed app has made it so simple to use without one minute of h... See more

Company replied

Rated 5 out of 5 stars

Credit worthiness made simple. Credibility is one of best credit reference agencies available with clear and up to date information on your credit file both on their website or application. Signing... See more

Company replied


Company details

  1. Credit Bureau

Written by the company

At CredAbility, we think your money should work for, well, you! Get your credit score and credit report for FREE , for life, and see what lenders see about you. Check your eligibility and compare loans and credit cards to find a better deal on borrowing. Achieve your goals: from improving your score to buying new digs, there’s an Action Plan for that. Welcome to the world beyond your credit score.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

At last ......

A company that was willing to help me get my life back on track. Someone who was able to find a company that was will to give me the chance to prove i can keep making payments. Thanks to you Zable credit card took me on to prove and better my self.

Thanks Zable and Creditability

February 25, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking time to leave us a review. The feedback that you provide will help to shape the future of CredAbility. If you have any further feedback or comments, please reach out to us via the Feedback section of your account, or you can email us direct at hello@credability.co.uk.

Thank you again,

The CredAbility Team

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Rated 5 out of 5 stars

Great gives me good advice

Great gives me good advice , keeps me uptodate with financial trends and what is happening with my score

February 25, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 3 out of 5 stars

Decent but they spam quite a bit

Signed up to try, kept getting spammed by email and SMS multiple times to 'finish' the sign up and answer their 5 sets of questions when I never consented to this. Not the way to run things.

February 23, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your review, although we're sorry to hear that you are slightly unhappy with our messaging. We will pass on your comments to the relevant team.

Please note that you can update your notification and marketing preferences from within your account. If you need any help, then please reach out to us at hello@credability.co.uk.

Thank you,

The CredAbility Team

Rated 5 out of 5 stars

CredAbilty has really helped me I have…

CredAbilty has really helped me I have managed to get two credit cards in the space of a month so if your looking to improve your credit score this is all you need to help you achieve it

February 18, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for the positive review, we really appreciate it!

The CredAbility Team

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Rated 1 out of 5 stars

Credibility = none

To be honest I appreciate that my credit file is not the best but this service is a con

You get multiple messages offering…. You’ve been accepted to apply it’s very misleading and even noted managing as now your performing more checks.

This is not a great company and would avoid personally

February 18, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your review, although we are sorry to hear about your experience.

We email our customers marketing offers based on what we believe they will be eligible for. However this does not guarantee acceptance.

As we are not a lender, we do not have any control over the final decision.

If you would like to speak about your experience further, please contact us at hello@credability.co.uk.

Thank you, and again, we apologise for the inconvenience.

The CredAbility Team

Rated 5 out of 5 stars

Fantastic app easy to use and helpful

Fantastic app easy to use and helpful

February 18, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 5 out of 5 stars

Keeps me up to date with my spending…

Keeps me up to date with my spending and credit score

February 18, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your review. If you have any queries or suggestions, please contact us at: hello@credability.co.uk

The CredAbility Team

Rated 5 out of 5 stars

Clear & Helpful

The reports are clear and helpful, also the suggestions show how to increase your score

February 16, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

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Rated 5 out of 5 stars

Brilliant app and updates weekly!

Brilliant app and updates weekly!! Better than some of the others

February 11, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

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Rated 2 out of 5 stars

Everytime credibility tells me I could…

Everytime credibility tells me I could get something, ie loan, credit card or car loan, I get refused point blank so credibility is a waste of time to me

February 11, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your review, although we are sorry to hear about your recent experience.

At CredAbility, we provide you with your credit score and report, as well as access to our ‘Deals’ marketplace where you can check your eligibility and apply for various products.

We do not have prior knowledge as to whether or not you would be accepted, and so whilst we may be able to provide an indication of eligibility, this cannot guarantee acceptance.

If you would like to speak to us further on this matter, we would be happy to talk to you at hello@credability.co.uk.

Thank you, and again, we apologise for any inconvenience this has caused.

The CredAbility Team

Rated 5 out of 5 stars

Simply irresistible

Quite simply it's a great way to keep an eye on my finances.There is an argument that you and other sites aren't giving a true picture however if that was the case I wouldn't - and likely many others - use your terrific site.

February 11, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

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Rated 1 out of 5 stars

They are not reliable

They are not reliable, promise to give a loan and later turn one down. So disappointed

January 15, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for your review, although we are sorry to hear about your recent experience.

At CredAbility, we provide you with your credit score and report, as well as access to our ‘Deals’ marketplace where you can check your eligibility and apply for various products.

We do not have prior knowledge as to whether or not you would be accepted, and so whilst we may be able to provide an indication of eligibility, this cannot guarantee acceptance.

If you would like to speak to us further on this matter, we would be happy to talk to you at hello@credability.co.uk.

Thank you, and again, we apologise for any inconvenience this has caused.

The CredAbility Team

Rated 5 out of 5 stars

The app was very easy to use

The app was very easy to use

January 29, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!

The CredAbility Team

Rated 5 out of 5 stars

Excellent and up to date on credit…

Excellent and up to date on credit scoring

February 3, 2026
Unprompted review
CredAbility logo

Reply from CredAbility

Thank you for taking the time to share your review. We really appreciate the positive feedback.

The CredAbility Team

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