CredAbility is the first and only app of its kind that I have used, so comparisons are not possible. That said, the app has provided me with a great deal of comfort especially given the information av... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am usually apprehensive around emails and finance even when I have searched for advice online,however CredAbility and their well designed app has made it so simple to use without one minute of h... See more
Company replied
Credit worthiness made simple. Credibility is one of best credit reference agencies available with clear and up to date information on your credit file both on their website or application. Signing... See more
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Company details
Written by the company
At CredAbility, we think your money should work for, well, you! Get your credit score and credit report for FREE , for life, and see what lenders see about you. Check your eligibility and compare loans and credit cards to find a better deal on borrowing. Achieve your goals: from improving your score to buying new digs, there’s an Action Plan for that. Welcome to the world beyond your credit score.
Contact info
Orange Tower, MediaCityUK, M50 2HF, Salford, United Kingdom
- hello@credability.co.uk
- credability.co.uk
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CredAbility
Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
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Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
Great help
Great help, let me know what an who I owed to, nearly sorted now two to go
May 2, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We really appreciate the positive feedback.
The CredAbility Team
Always keeps you updated with offers
Always keeps you updated with offers.
Monthly report informative.
Really good Company.
January 7, 2026
Unprompted review
Reply from CredAbility
Thank you for your kind words.
The CredAbility Team
Spammed with irrelevant financial offers
Had no idea they'd even managed to pilfer my details until they started spamming me. Apparently inadvertently signed up during a credit card application but never activated the account. So i wonder how they have the right to spam you when you haven't even activated anything. Complaint escalated to the ICO and FCA
January 7, 2026
Unprompted review
Reply from CredAbility
Thank you for your review, although we're sorry to hear that you are slightly unhappy with our messaging.
We understand that receiving unwanted emails can be irritating and we would like to help in the best way we can.
If you could please reach out to us at hello@credability.co.uk, we can erase your data from our database which will stop any form of messaging.
Thank you, and again, we apologise for any inconvenience caused.
The CredAbility Team
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Very good app and keeps me In the know
January 7, 2026
Unprompted review
Reply from CredAbility
Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
updated slowly and inaccurate…
updated slowly and inaccurate information
January 7, 2026
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review.
We’re sorry to hear that you have found inaccurate information on your account, we understand how frustrating this must be.
Please note, the information we display is given to us through Equifax, therefore if you would like to raise a dispute, please contact us by emailing hello@credability.co.uk and we will raise a dispute on your behalf to try and resolve this issue as quickly as possible.
Kind regards, and again, we are sorry for any inconvenience this has caused.
The CredAbility Team
Easy to understand
Easy to understand, helpful and safe. Lets me know my credit options and areas needed to improve
January 7, 2026
Unprompted review
Reply from CredAbility
Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
The information that is held in my file…
The information that is held in my file is not correct and up to date!! Tried calling but can’t contact anyone, therefore I am not able to give a positive review!!
January 7, 2026
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review, although we understand your frustration with finding inaccurate information on your file, this does not meet the quality we strive to deliver.
In order to review your case and possibly raise a dispute with Equifax (the credit reference agency we associated with) we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.
Kind regards, and again, we are sorry for any inconvenience this has caused.
The CredAbility Team
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Still trying work it out how to use it
January 7, 2026
Unprompted review
Reply from CredAbility
Thank you for your review.
We would love to assist you in understanding how our app works and how to use it. For us to to be able to do this, please contact us by emailing hello@credability.co.uk and we will talk you through anything you need.
Kind regards,
The CredAbility Team
When I signed up to this
When I signed up to this, I thought it was like any other credit score platform. But it helped with some things to see where I am and how to improve my scores for a clearer future
October 1, 2025
Unprompted review
Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
Each time you send me anything
Each time you send me anything, I try to go in and have no luck to respond. Actually it’s better you don’t send me anything and take me off your books.
January 7, 2026
Unprompted review
Reply from CredAbility
Thank you for your review, although we're sorry to hear that you are
unhappy with our messaging and would like to be taken off our books.
For us to review your case in more detail and resolve this issue, could you please contact us by emailing hello@credability.co.uk, we would be more than happy to help.
Thank you, and again, we are sorry for any inconvenience.
The CredAbility Team
I have to report this to the police
I did not do this need to report this to police can you send me the accounts info
December 19, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to leave a review, although we are sorry to hear about your recent dissatisfaction. In order for us to investigate this further, could you please email us at: hello@credability.co.uk.
The CredAbility Team
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Not good
Every time I try to fill in my D0B and press next it won't take me to the next part I can't access the loans or credit card pages to apply and I've had this problem for a few weeks not a good service
December 18, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We’re sorry to hear that you came across an issue while using our service since it doesn’t meet the quality we strive to deliver.
In order to review your case we would need additional information from you. Please reach out to our customer service at: hello@credability.co.uk and we will assist you as best as we can.
The CredAbility Team
Really useful app and easy to use
Really useful app and easy to use
December 1, 2025
Unprompted review
Reply from CredAbility
This is great to hear, thank you so much!
The CredAbility Team
Great App
I have found your App to be very informative and transparent.
December 10, 2025
Unprompted review
Reply from CredAbility
Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
Keeping an eye on your credit score and…
Keeping an eye on your credit score and lots of special offers too.
December 10, 2025
Unprompted review
Reply from CredAbility
Thanks for the 5-star rating. We hope you continue to enjoy the features of our app. If you have any feedback or suggestions, please write to us at hello@credability.co.uk. We would love to hear from you!
The CredAbility Team
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Really good App
Really good App, plenty of choices and transparent with the information.
December 10, 2025
Unprompted review
Reply from CredAbility
Thank you for leaving us a review, we really appreciate your comments. It's great that you're finding the service useful, and we welcome any future feedback or comments that you might have. If you need to speak to us, you can do so by emailing hello@credability.co.uk.
The CredAbility Team
Tell you to check card offers then tell…
Tell you to check card offers then tell you your not eligible 😡
December 10, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to leave a review, although we are sorry to hear that you are unhappy with this aspect of our service. At CredAbility, we provide you with your credit score and report, as well as access to our ‘Deals’ marketplace where you can check your eligibility and apply for various products.
We do not have prior knowledge as to whether or not you would be accepted, and so whilst we may be able to provide an indication of eligibility, this cannot guarantee acceptance. Once again, we would like to apologise for any dissatisfaction that this has caused.
The CredAbility Team
Great to keep abreast of my credit…
Great to keep abreast of my credit rating..
December 4, 2025
Unprompted review
Reply from CredAbility
Thank you for taking the time to share your review. We really appreciate the positive feedback.
The CredAbility Team
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