Crypto.com Reviews

I have got 6 years experience in crypto investment and I can easily point out a company that works perfectly fine. When I joined this company I didn't go further with their plans because I didn't find them trustworthy enough to work with. I didn't hesitate to switch to vouwallet, which I have heard a lot of good news about them. Since I joined vouwallet they have been really consistent with their payouts and they don't delay my withdrawals.

Date of experience: September 06, 2023

Crypto.com has not only exceeded my expectations but has swiftly become my all-time favorite platform for all things cryptocurrency. As an active investor, I've been using this platform for a solid 5 years now.

Trusted by over 80 million users worldwide + Recognized as a Leader in Regulatory Compliance and Security Certifications!

What truly sets Crypto.com apart is their extensive array of crypto-related products and services. Buying and selling Bitcoin or any crypto is as easy as pie. I've personally harnessed their Crypto Earn feature to effortlessly generate passive income by staking my crypto assets. Moreover, the Crypto.com Visa card is a game-changer. It empowers me to convert my crypto holdings into fiat currency for everyday purchases, and the cashback rewards are an incredible bonus.

And let's not forget the outstanding customer service! Every time I had a question, their support team was lightning-fast in responding and efficiently helped me resolve any issues.

Join the global community of over 80 million users who trust Crypto.com. Experience the future of cryptocurrency with a platform that not only exceeds expectations but also leads in regulatory compliance and security certifications. Discover the ease of buying, selling, and earning with cryptocurrency while enjoying the added benefits of the Crypto.com Visa card.

Don't miss out on this opportunity - Crypto.com is where your crypto dreams become a reality!

Date of experience: September 01, 2023

There customer service is terrible. I asked for help for with my account for a week and I was sent a response from four different customer reps. Each rep sent me the same "canned" response, which I advised did not help me. An absolutely terrible business. I would not use these people to clean my toilet.

Date of experience: September 07, 2023

Used,crypto.com for a while, but then made a usdt investment or two that were lost, spoke to crypto.com, who advised that they had stopped usdt transactions in May. When questioned how did these transactions go through.. they locked my account...

079723-
Typical reply contact us we will help, didnt i say i spoke to Crypto.com already, and several tines after...

Date of experience: July 24, 2023

Great company when started. But the CRO coin value on an overall basis continues to fall. The company keeps squeezing your accounts by limiting the benefits again and again. The CRO coin Cashback has already been reduced to 2%. The interest rate on deposits has almost halved of original values and lot many more limitations. The CRO value itself continues to go down.

There are better and safer options available in market.

Date of experience: August 25, 2023

From Hero to complete 0....Horrible exchange all the time withdrawals pending forever....app stuck all the time bothing is working in this place past 3month been only issues and issues nothing more !!! Keep away from them as far u can !!!

Date of experience: September 05, 2023

Terrible and very unhelpful! I tried to withdraw my money to sgd bank account but yet they refuse to help me. Thier so called customer support keep changing people and always delaying me and giving me empty promise from 2 hours time to 24 hours to than cannot even help!! When I give review also no one get back to me. When I ask for help it’s like almost begging them and yet they just keep asking me to wait. It’s so easy to transfer your money in there but trust me when u try to draw they give u all the problems and refuse to return mine!!! Make me install more paid apps to so called verify which don’t Eve. Work after I paid for it!!! They promise to call me and yet no one call also! Worst ever!! Give them your money at risk of getting in back in your own back account !!! Customer support basically no suppport!!!

Date of experience: September 07, 2023

They are Lithuanian scammers, don't invest on their platform. When I'm trying to convert crypto into profit the app always lagging and don't let me do that. It doesn't let transfer balance to another digital wallet, only to bank account. For me it means that I have to go to Lithuania and open an account there because my Danish bank doesn't let me do transactions to Lithuania. I screaming to everyone don#t use crypto.com - THEY ARE SCAMMERS

Date of experience: September 01, 2023

SCAMERS! Im normal user, i made KYC and they still threat me like terrorist, frozed my funds and can not use card. Support act like brainless robots.

Date of experience: September 07, 2023

NO DOT TRUST THESE PEOPLE! A friend of mine got scammed even though received all the info regarding withdrawal and deposits from crypto.com email address. After reporting this event all they said was "sir you got scammed, we never contacted you". Just read all the negative reviews definitely not trustworthy.

Date of experience: August 29, 2023

Crypto.com is the most solid brand in crypto. They weathered all possible situations. They held the bull run high traffic, they survived the longest crypto winter. All their services remained operational at all times. Albeit the card perks have been reduced, they still offer a competitive product - more so in certain market than others. Their products kept working as advertised no matter what.

Date of experience: August 04, 2023

If I could give zero stars, I would.
What an absolute piece of garbage this is.
When depositing, this app works great, but try to withdraw your coins and then all of a sudden the bugs come into play.
Keeps asking for 2FA protection while it is already active. Activated it again, to see if it would help, then it said my funds are locked for withdrawal for 24 hours for safety, of course.
Always in the name of safety, these big companies lock your funds ..
If you want your funds to stay safe? Keep them off of Crypto.com.
Bunch of f-ing scammers.

Date of experience: September 01, 2023

I installed and uninstalled this app twice already; as their product is non-functional! After recommendations from some trusted friends,I decided to give this app a try,but to my dismay,I can't even get registered on the app,as it continuely reject's my I.D.verification! I have downloaded many different apps, but this is a first for me.No other app had ever rejected my I.D.verification, and definitely not because it is unreadable or not clear enough. I submitted my I.D.screenshot to them 14 times without any luck,it seems as if their system is stuck on the rejection button; for I just keep on getting the same message,over and over and over! I wrote countless requests for assistance,but the response I receive is always the same: please confirm your I.D.verification! Now if they can't even fix this simple problem, how will they be able to account for your money???

Date of experience: August 11, 2023

Great experience, haven't had any problems and customer service has been great for me. Been a customer for 2 years now

Date of experience: August 24, 2023

Crypto.com is a scam, they want you to put money into there company and they offer you all kinds of silly things that would not make you a dime and to make matters worse, they don’t even want you to close the account down after realizing you have lost almost everything you put in….. there crown jewel happens to be no customer service.. you can imagine the insult. You can’t even talk to a a live person.
in conclusion they need to go back and check the vision they had when they started and see how deviated they are, and to those who want to waste there money… you can put your money on crypto.com and you sure will loose it

Date of experience: August 29, 2023

They locked my account and refused to give my funds back! Mafia!
I ended up filling complaint to the government financial institutions to get my funds back!

In reply to the comment below, I already wrote and no reply so far, meanwhile I spoke to your customer service on chat and the agent refused to give my money back or close my account. Hence after a warning I had to make a complaint to the financial institutions in EU. They will deL with you from now on. Crypto com is a mafia community, judging by the way you confiscate my money. On top of that 8 months I didn't have control over my money and investments and made loses. Anyone taking responsibility? NO. I ADVISE EVERYONE TO STAY AWAY FROM CRYPTO. Forget about using their debit cards, you can't risk that as it's not reliable and your money is at risk!

Date of experience: August 28, 2023

No customer service whatsoever. I am out almost $1,200. They pulled my pending order to cancelled-no explanation. No one to talk to to, they say less that 20 min wait time, it should be 20 hours wait time. They are crap.

Date of experience: August 29, 2023

One of the worst services experienced. Everything is designed to separate you from your money. High fees, slow in every process, constant app unavailability due to updates or bugs, one of which costed me to totally lose 0.4 BTC (for which I have been compensated with only200 Eur).

One of the early adopters back in 2020 but they have nothing to offer anymore. Would not recommend to anyone.

Date of experience: August 04, 2023

Cryto earnings is a Scam they have Stolen a lot of money people do not invest in Crypto earnings Please don’t be foolish. If you need money information contact me at this email address

Date of experience: August 25, 2023

Is Binance spamming bots to harm Crypto.com or something? I never had any issues whatsoever using crypto.com app or the Exchange. I dont get why there are so many negative reviews? This feels a bit fake all these crying people, the chat usually responds with a couple minutes whenever I ask them something. 🤷🏽‍♂️

Date of experience: July 27, 2023