Curchods Estate Agents Reviews 469

The agents at Curchods New Haw Branch, were brilliant. Our main contact was Graham who worked tirelessly to ensure all our queries were answered promptly and honestly. His knowledge and professional advice was invaluable and he was always at the end of the phone if we needed to discuss issues that had arisen during the sale/purchase process. Graham was friendly and approachable and was always there just for a chat when times were getting challenging! The other staff in the office, notably Townley and Hayley, were well briefed regarding our sale and were able to assist when Graham wasn’t available. They always passed on the information to Graham so he was aware of our situation at all times.Would highly recommend Graham and the staff at Curchods New Haw Branch and can’t praise them enough for the service they provided from start to finish.

I have both purchased through them and then ultimately sold the same property with them. The sale was very tricky at times due to uncontrollable circumstances but Sophie and Curchods were always on the ball, very communicative and very knowledgeable.

The staff were efficient and polite at all times. When I rang them for any information they always seemed very on the ball, knew who I was and what I was selling, quickly updated me, or phoned buyer's solicitors, or the buyer promptly to check up on the facts etc.
They also worked closely with my solicitors, who were excellent, to move things along.
I was also impressed when my 1st 'buyer', after a protracted period, proved to be beyond unrelisble and was eventually politely informed that Curchods would not be able to help her with any property viewings.

Churchods New Haw restored my faith in estate agents from the first conversation onwards.
My contacts worked hard at organising viewings from day one, gave me constructive feedback during the process and are extremely knowledgable.
Townley, Graham, Hayley and Vicky, don't change anything!
I absolutely recommend getting in touch with Churchods if you are thinking of selling your house

Post completion edit:
STELLAR service from Graham & the team and a brilliant idea from Graham to make the chain happy at a difficult time

We strongly recommend Curchods. Declan assisted us from the very beginning in a very professional and pleasant way. Our buyer's solicitor was not easy to work with, and Declan was always available to intervene and reassure us, texting us even outside standard working hours. We really appreciated his commitment and guidance.
The pictures and description on the brochure made our house stand out and the good relation they established with our tenants helped the process go smoothly. A big thank you to Declan and to the whole Shepperton's sale team :)

Poor commination from start to finish had to call time and time again for any appointment or updates, only time was answered was when they didn't know who was calling. Wouldn't be surprised if there was back handers involved as it seemed our offer was not ever taken seriously and wasn't even updated to fact we didn't have it without chasing again.

Sadly, the marketing for our house was poorly managed and deployed - for example, agents consistently failed to tell prospective buyers key information. Curchods view of the market and thus price oscillated, with sales techniques we felt undermined its value. Alfie at Cobham much the exception to otherwise poor support.

Excellent market knowledge, service and attention to detail in handling a sale on my behalf as Executor. Good communication throughout the marketing and subsequent sale process. Strongly recommend Kate, Amy and the team.

A professional service from start to finish.

Chose Curchods over 9 other local estate agents because of their authenticity - I was really put off by the aggressive sales pitches and silly gimmicks of some of their competitors. I wanted someone who would represent my home honestly, but who also knew how to source buyers, would work hard, and not just put up an advert on the internet and hope for the best. Ironically the house I also bought was also sold through Curchods, albeit a different branch.

Thank you to the team at Curchods New Malden, especially Ruby and Chris, for their work during our recent sale. Ruby was always accessible and able to produce updates despite it being a longer than expected process. Would recommend!

Just completed the sale of my property in Shepperton using Curchods, thoroughly professional service from start to finish, local knowledge and expertise of the market, highly recommended

The Cranleigh team were brilliant and had to work very hard selling my parents house in the current market. Great communication and very professional staff. Would highly recommend.

Great example of personalised, persistent and professional service.

We would like to express our gratitude to Phil and his amazing team with their professionalism regarding our house sale. Exceptional level of service throughout from start to finish. We would highly recommend.

We recently worked with Curchods (Bookham office) and couldn’t be more impressed with the experience. From start to finish, it was a true team effort. Every member of the team was professional, responsive, and fully invested in helping us achieve the best outcome—despite challenging market conditions.

Their advice throughout the process was spot on, always clear and well-informed. They kept us updated at every stage with excellent communication, which made a stressful time feel much more manageable.

Thank you to the whole team (especially Patrick & Marc) for your hard work and support. Highly recommended!

Curchods sold my house in a week! Great service and
V professional. Lucy at the East Horsley branch was superb supported by the whole team,

Didn't like having to chase for responses to my correspondence. Didn't like the fact that they made decisions on my behalf without consultation which could have delayed completion date if we hadn't intervened. Trying to think of what I did like ........wouldn't use them again sadly as they had come recommended!

We had a very difficult sale due to various reasons, none of which was the fault of Curchods. They were brilliant, especially Rupert, who repeatedly went above and beyond for us. I would highly recommend Curchod if you are selling in the New Malden area.

This was an outstanding experience with Curchods Estate Agents. Their honest and friendly communication, combined with quick responses and genuine customer care, made buying my flat an enjoyable and rewarding process. From my very first enquiry through to completion, every member of the team went above and beyond to do their best for me. I couldn’t ask for more!