CyberGhost VPN Reviews

15,967  Excellent
TrustScore 4.5 out of 5

4.4

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Reviews4.4

15,967 total


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Rated 2 out of 5 stars

Can't start the app on blocked networks

If you attempt to start the app on Windows and you are on a blocked network, which you are trying to use a VPN to bypass the block, the application won't start.

It appears that the application attempts to sign in to the CyberGhost servers every time it starts, making it pretty much useless against the network blocks it is advertised to beat.

Very frustrating to have to tether a phone to get the application to start.

Date of experience: July 19, 2022

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Rated 1 out of 5 stars

Non existant customer service.

It not not good to criticize someone without being constructive but I am sorry. I have tried at least 10 times to deal with customer service only to be repeatedly stonewalled. It is like they are not reading my emails. They keep asking stupid questions about things I have already explained. Over and over.

Date of experience: February 21, 2023


Rated 1 out of 5 stars

Worst VPN ever

Worst VPN ever. I have contacted them many times, they keep closing the case without solving anything. Money back for 45 so I lost my money since this issue happened after the 45 days.
Go for Express VPN instead, not worth it the hassle with Cyberghost.

Date of experience: March 07, 2023


Rated 5 out of 5 stars

Great flawless software that surpasses…

Great flawless software that surpasses all others and value for money. Tried them all and CG is by far the best and I have been using them for years now and decided they deserve a review and please Don't listen to those fake reviews of top ten VPN all lies that have been written by people who are paid by the VPN provider that is most rated just like CNN and BBC . CG is seriously the best by FAR and great offers at the moment. Love them

Date of experience: March 07, 2023


Rated 1 out of 5 stars

They won't refund

They won't refund. They send the same email saying yes we'll refund but try this first. In other words they ignore you. I have asked for a refund about 7 times and they don't fulfil.

Date of experience: March 08, 2023


Rated 1 out of 5 stars

Most Worst VPN ever had used

Most worst VPN ever had used, I tried to forget password which normally sends an email , they have so worst smtp server which can't even send the mail to our mail clients , when a security providing company can't afford to have high quality bandwidth smtp servers how you are expecting them to provide your data secure when you're transporting as VPN
my invoice ref # : 383803355

Date of experience: February 01, 2023


Rated 1 out of 5 stars

They stole my money

They just stole my money, sent me a key to a thirdparty scanningtool that i didnt order and got no actually key to use for my vpn service. So that was 57€ out the window. I will recommend people use someone else.

Date of experience: March 06, 2023


Rated 5 out of 5 stars

I have used 5 VPNs and this is the best…

I have used 5 VPNs and this is the best one. CyberGost is super easy to use, has all the standard features, and I experience fewer blocks from website I frequent. Most importantly, unlike the competitors, CyberGhost works flawlessly on IOS after the initial setup.

Date of experience: March 04, 2023


Rated 1 out of 5 stars

Cyberghost VPN India stopped working multiples…

VPN for India stopped working multiples times!!!!
They only have money back for 45 days so in between your subscription if the services fail you live with the nightmare (cant browse hotstar / use any applications etc etc) despite paying for a FULL subscription.
Technical support - Doesnt even know what domain API fronting error fixes (searched youtube / google/ tech forums to get an answer)

It seems like a punishment to use a VPN (as though you are trying to use shady services but in reality its all ethical when you are using paid services)

Date of experience: March 04, 2023


Rated 5 out of 5 stars

Can't falt CyberGhost

Can't falt CyberGhost. Great price for a longer term plan. Works on 7 of my devices and I can't remember the last time I had problems getting a connection. When connected there is rarely any interuption. Easy to use and install. I will buy again when my term is up.

Date of experience: February 25, 2023


Rated 5 out of 5 stars

I am in Manila and working remotely for…

I am in Manila and working remotely for clients in USA. Cyberghost helps me do my job on tasks that needs me to access websites that has restriction to people located outside USA.

Everything is smooth. I have been using this for several months now and very happy so far!

Date of experience: February 22, 2023


Rated 5 out of 5 stars

Excellent VPN

Excellent VPN, works perfectly with Amazon Prime Video, YouTube and Netflix, I strongly recommend it. The only negative part is the setup, wich is a bit hard to do, especially the Browser.

Date of experience: February 26, 2023