Super satisfied by a domain transfer…
Super satisfied by a domain transfer transaction, it went smoothly and took less than 24 hours. Thanks for the service
Date of experience: June 09, 2023
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Reviews4.5
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Take a lookWe've just SOLD another domain name via…
We've just SOLD another domain name via our DAN account and the (.com.au) transaction throughout the whole process went without a problem. We also had a few glitches with our account not refreshing newer names listed for sale. However, the customer service and tech attendance were very good and everything was running smoothly again with little time wasted. Thank You, DAN. IMAGINE || BRAND || BELIEVE ... Domain Names 500.
Date of experience: June 02, 2023
Reply from Dan.com
We're glad to hear you had a great experience with our customer service folks and thank you for trusting us with your business.
PK
We just SELL another domain name via……
We just SELL another domain name via… We just SELL another domain name through our DAN account and trade (.com.au) during the entire sharing process. Everything works smoothly again without taking much time. Thank.
Date of experience: June 09, 2023
I bought a domain with them
I bought a domain with them, and everything was perfect and quick. I really had an amazing experience.
Date of experience: June 12, 2023
+10% more commission deducted for not using dan NS
25% + 5% commission deducted from seller, that is insane! If that’s the case, I rather use other domain escrow platforms. I have not receive a email notification regarding not pointing to dan nameservers will result in a 10% more commission!!! That is unacceptable and i never seen another escrow platform have similar rule like this one! By “not pointing to your platform page and deducting seller 10% more”, and actually i only include my email and dan marketplace link on my landing page, they still deduct that 10% and reject to make any exception! That really disappoint and upset me! Where dan supports “import your own leads” that the seller invite the buyer by email, so i don’t see how my landing page cause them any lost but only 10% lost to me!
Date of experience: June 07, 2023
Exceptional transaction process and…
Exceptional transaction process and support! DAN.com exceeded my expectations with their seamless and user-friendly interface. Selling my domain was a breeze, and their prompt and reliable support made the experience even better. Highly recommended!
Date of experience: January 06, 2023
Reply from Dan.com
Thank you for the kind words, Ossama!
We are looking forward to working together again in the future!
Recently purchased a domain through Dan.com
Recently purchased a domain through Dan.com.
Transfer was painless and professional.
Would definitely recommend!
Date of experience: June 17, 2023
Purchased a domain name and the process…
Purchased a domain name and the process was awesome! They were very attentive & responsive. I even needed to do things a bit different then their usual process and they had no issues with it at all! It made the process on my end easier - I was extremely happy about that! Thank you for the great price and super great service!!
Date of experience: June 04, 2023
Bought a domain name
Bought a domain name. Everything went well. However transfer was bit difficult to do in just 24h. It required small extra fee NOT to dan.com. Help page was outdatet and completelly useless. And customer service help vas very usefull altough not fast to response. It is not beginner friendly. Would reccomend, but be prepare to spend extra few $ if this is first time you're buying domain name.
Date of experience: May 25, 2023
Reply from Dan.com
Thank you for sharing your feedback, Leo!
We appreciate you giving us an opportunity to serve you and hope we can work together again in the future.
PK
Scam, unfortunately not to be trust
Scam - You wont have immediate access after purchasing as they do not host any of the domains themselves. Can take close to three months & even then no guarantee as you have to wait for the actual registar to reach out to you in order to transfer the domain within a a day! It's an uphill battle.
On their website it says 'Godaddy brand' & it seems they're a subsidiary of Godaddy so i susepct the business model is acquiring recently expired domains from businesses who are unable to renew for whatever reason.
So assuming the poor ethics doesnt bother you, be prepared for poor customer service & a technicality loop that has agents saying "it may take a little longer" to you on the phone.
CONS - Poor customer service, poor interface
FAQ about transferring the domain from one registrar to another
PROS - they may have ownership of a unique domain you're after. However chances are, its some poor SME losing out on their domain.
Areas for improvement - state you are not the registar of any of the domains being sold i.e no misleading verbiage on site or other funnel sites. Add a FAQ page, live chat bot, improve customer service, improve website reposiveness, consider hosting instead.
Conclusion, probably best to just avoid. Lots of reputable alternatives.
S.T
Date of experience: June 06, 2023
Your site is almost impossible to use
Your site is almost impossible to use. Many areas are unintelligible, wrong or too vague to follow. Instruction are almost impossible to use. Even the people at Dan.com couldn't figure it out!
Date of experience: May 28, 2023
Reply from Dan.com
Thank you for voicing your opinion, Nancy.
We'd love to hear how we can make things better, please reach out to our team at support@dan.com and we'll be happy to look into any product feedback you have.
PK
Your company don't know how the…
Your company don't know how the transfer work they don't know any rules regarding the transfer they ruin my transfer process and they take 10days and they can't transfer to my registerar they tranfer on their own registerar and that was from another country and registerar was also not good. Also no one respond on time i get reply after 4 days and if you guys are that much busy then why you make that type of mistakes?
Date of experience: June 02, 2023
Reply from Dan.com
Thank you for sharing your feedback, Harshit.
Unfortunately, as it is in your case, different TLDs have different transfer processes and requirements and this can sometimes lead to our usually automatic transfer experience to switch to manual and take longer.
PK
Smooth and easy transaction
Smooth and easy transaction. Looks sketchy at first but everything worked out quickly. GoDaddy owns Dan.com so that was reassuring.
Date of experience: June 08, 2023
Best Domain Transaction Service
I've been using Dan.com to sell domains for several years now. They have the most efficient transfer process, most efficient payment process, and most responsive and best customer service in the industry...by far. While others take days to do the basics, Dan.com makes self-service easy and takes care of everything else within one working day.
Date of experience: May 14, 2023
Reply from Dan.com
Thank you for working with Dan, Robert! We look forward to assisting with your future sales too.
PK
The responses were timely and I…
The responses were timely and I successful regained the ownership of my domain. 6/9/2023
Date of experience: June 09, 2023
The experience went well
The experience went well. It would be great to have a FAQ about transferring the domain from one registrar to another and that it will take time for it to complete since this is a transfer.
Date of experience: May 29, 2023
Great experience
Great experience, seller was awesome and patient, and had a great recommendation for a domain to sell that was inline with my business model. Great work! <3
Date of experience: May 30, 2023
Reply from Dan.com
Thank you for the great review, David!
We hope to have the opportunity to serve you again soon.
PK
Cheater company my domain purchase they…
Cheater company my domain purchase they and sell me at higher price. Cheaters
Date of experience: June 08, 2023
Did great job communicating the process…
Did great job communicating the process and was helpful throughout the process.
Date of experience: June 16, 2023
Inequitable internet real estate
seems like domains became an investment vehicle just like real estate, rather than upholding the purpose it was created to serve - it became a tool for profit driven initiatives just like real estate; which is the key contributor to wealth inequality. Feels like Dan.com is facilitating, and capitalising from this?
Date of experience: May 24, 2023
Reply from Dan.com
Thank you for sharing your opinion, Mark.
Dan is simply a marketplace, enabling anyone to sell and monetize domain names they aren't using.
Please reach out to our team if we can help clarify further.
PK