DeFlorance Reviews 2,538

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 594 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often praising their comfort, style, and quality. Many appreciate the wide toe box and how well the shoes alleviate foot pain. The customer service is frequently highlighted as exceptional, with people noting prompt, courteous, and effective communication. However, some customers also noted issues with the ordering and delivery process. There were instances of long shipping times, unclear tracking information, and shoes arriving without proper packaging. A few other people also felt that the quality of some shoes was not as expected, mentioning issues like premature wear or a lack of cushioning.

What people talk about most

Product

People report positive experiences with product, often praising the comfort, lightweight feel, and roomy toe... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort, lightweight design, and... See more

Order

Consumers have mixed experiences with the ordering process. While some reviewers found ordering easy,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers reported quick and efficient... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shoes arrived when expected. I have no idea what gel footbed they are talking about bec the shoes, while roomy in the toe box, are rather uncomfortable on the bottom of your foot. Not cushy at all. I... See more

Rated 4 out of 5 stars

The ordering and shipping process was easy, but I am a little disappointed by the quality of the shoes. They are very comfortable with a pleasing esthetic, but after wearing them for only 3 times, the... See more

Rated 4 out of 5 stars

This time I purchased two for a better deal. The exterior design is a bit different but they are still eye-catching. The toe box is excellent which is why I purchased additional ones. I wore them f... See more

Rated 4 out of 5 stars

The communication is great. The shipping is a bit long, but I was notified at every step. Unfortunately, the shoes aren't a great fit. The heel cup is not deep enough and my heel slips out. I reached... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Cute and comfortable.

Shoes were delivered promptly and were as advertised. Communication on the delivery process was excellent. I have already worn the shoes several times and I find them completely comfortable to wear right out of the box.

October 20, 2025
Unprompted review
Rated 3 out of 5 stars

I love the look and the shoes are great…

I love the look and the shoes are great for my wide feet but there is practically no cushion in them. I had to buy a comfort insole to be comfortable. For this price you shouldnt have to purchase another product to make them wearable.

October 24, 2025
Unprompted review
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Rated 4 out of 5 stars

Comfortable but need the test of time

Shoes are comfortable but materials feel cheap. I’m curious how they hold up over time. Shipping was long and not well-communicated. I was starting to wonder if I’d been scammed. Then they finally showed up. I wish they had more design options like a platform version. I would buy more.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 will buy again

I was skeptical buying these shoes, because I had ordered shoes claiming to help with plantar fasciitis. I’ve been wearing these now for a couple of weeks and love them. They are cute and comfortable. Will look for more colors to add to my collection.

October 8, 2025
Unprompted review
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Rated 3 out of 5 stars

The shoes are not comfortable for standing all day

These shoes are advertised as orthopedic and good for standing all day. I did not find that to be the case.
I'm in health care. I have neuropathy and I would rate my pain after 8 hours as an 8/10. Very disappointing.
Also I was supposed to get the free 3 day express on my order for shipping. It was not applied and the delivery took way too long.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Price for 2 pair excellent

Price for 2 pair excellent
Comfort due to wide toe and flexible excellent
The only complaint I have of all shoes is the inserts that come with the shoes. Needs to to have the option of an insert that would benefit the customer. For example, I need arch support and a bit more elevation in the heel. Otherwise, the customer has to then buy inserts (most of us do this online so we are guessing if it works anyway). At least with choices when we buy your shoe, we are certain it will fit in that shoe. It may increase the price of the shoe but it is a one and done purchase.

October 21, 2025
Unprompted review
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Rated 4 out of 5 stars

Cute but poor quality

The ordering and shipping process was easy, but I am a little disappointed by the quality of the shoes. They are very comfortable with a pleasing esthetic, but after wearing them for only 3 times, they are already worn out. The sole has become smooth, as the traction wore down too fast, and the foot opening edge is already fraying. I do not believe the quality is at all worth the price.

October 17, 2025
Unprompted review
Rated 4 out of 5 stars

The upgrades are great

The upgrades are great! I had one pair of the originals and now two of the 2.0s. They keep my feet from hurting at the end of a work day where I’m on my feet for 8+ hours.

October 18, 2025
Unprompted review

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