We received a prompt and well-organized response from Noura, who provided excellent support and demonstrated great understanding and helpfulness, despite English not being our native language. Additio... See more
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See what reviewers are saying
The staff are so descent and very patient to listen to all our questions. The doctor from their staff in Egypt who met us was very professional, very accurate and was keen to collect all the details... See more
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My experience with Docspert Health was fantastic , starting from Dr. Abd Elwahab the case manager who always reply me very quickly . Also Dr. Mehren who sent me his report through 5 days , the report... See more
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I visited ophthalmologists, but the way of description and treatment was not satisfactory. And a course on the Internet until I found (Docspert) and presented my mother’s condition until she did the... See more
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Company details
Written by the company
Docspert Health is an international medical consultation and clinical validation platform that supports high-quality medical decision-making for patients, insurers, hospitals, and organizations. We deliver structured second opinions and subspecialty validation from leading experts in the US, UK and Europe, across complex and routine cases, through a clinically governed and evidence-driven process. Docspert Health helps reduce unnecessary interventions, minimize clinical variation, and strengthen confidence in medical decisions by delivering the right expert insight at the right time.
Contact info
6 Lamar Buildings, El Nozha, 4473310, Cairo, Egypt
- +20 10 70477224
- support@docspert.com
- docspert.com
4.9
Excellent
296 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great
Great, the doctors hear or jn the UK
Everything was super organized
And special thanks for Dr regbally
September 6, 2023
Unprompted review
Reply from Docspert Health
Dear Ms. Noha
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
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Right from the first phone call…
Right from the first phone call everything was handled exceptionally well and very professionally by our case worker, Dr Bishoy.
He asked all necessary questions and formed a clear concise conclusion which he provided to the cardiologist, Professor Johnathan Townend prior to our call. One thing I would suggest however, is that he emphasise the need to future patients to send all test results - relevant or not prior to the zoom and let the professionals determine which tests are relevant and which aren’t. So don’t just send the current stiff but the historical stuff too - even if it doesn’t seem relevant! I’d also suggest patients do the basis diabetes, cholesterol and blood works before consulting with the consultant so they’re not asked to do them during the zoom. It’d be helpful in my view.
The cardiologist was exceptional and explained everything clearly and concisely. He answered our questions and even went a little over time to make sure we understood everything he’d told us.
The case worker then followed up with a summary report and was on hand once the final report was produced to answer our follow up questions.
This is my second time to sue Docspert and I recommend them to everyone needing a second opinion and support in making a decision about a course of action.
August 11, 2023
Unprompted review
Reply from Docspert Health
Dear Ms. Dalia,
We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of the recovery journey.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on the way to recovery.
Docspert Health Team.
The medical consultations have proven…
The medical consultations have proven to be exceptional, showcasing a commendable level of professionalism. Since the commencement of these consultations, I've held a genuine appreciation for the extraordinary care they've provided for my father's case. Their approach has not only left me feeling grateful but also reassured about the exceptional quality of service he has received.
March 7, 2023
Unprompted review
Reply from Docspert Health
Dear Mr. Saad,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your father's case.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your father's way to recovery.
Docspert Health Team.
I reached out to Docspert Health for a…
I reached out to Docspert Health for a video consultation and, whilst the initial process was somewhat logistically challenging with a number of miscommunications re appointment times as well as immediate availability of consultant for an urgent consultation the final consultation with Dr Heyes was helpful and professional.
I was assigned a case manager who took a full history of my condition, created a comprehensive medical profile for me including my history, investigations and questions and connected me with an Dr Heyes who reviewed my case and gave me his medical opinion through a video consultation followed by a written report.
I felt that the video consultation was very helpful and I received very useful advice
I would recommend Docspert Health as they are provide a valuable service. However there is room for improvement in the front ended aspect of the service including the logistics of bookings and correspondence is more seamless. Keep up the good work
July 3, 2023
Unprompted review
Reply from Docspert Health
Dear Mr. Omar,
We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of your recovery journey.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
The medical consultation is great and…
The medical consultation is great and very professional. Since I started the consultations, I was really grateful for the way they handled my case.
June 15, 2023
Unprompted review
Reply from Docspert Health
Dear Ms. Maryam,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
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Ecellant service received since the…
Ecellant service received since the begining of my daughter complain
April 23, 2023
Unprompted review
Reply from Docspert Health
Dear Mr. Remon,
Thank you so much for this review. Your opinion is valued greatly and lets us know we are on the right track! We really appreciate having the chance to be part of your recovery journey.
Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
A game changer in the field of provision of medical service
I am not just happy with the service, I'm proud.
From the beginning of the process, I was attached to Dr. Nada ElHalafawy and was impressed by her communication skills, empathy and professionalism.
I was then offered three consultants in a UK hospital and to my luck one of them was Egyptian with excellent credentials.
Dr. Abdullah was exemplary, spent long time on my case and even longer time in our online meeting. He made sure he explained everything.
Overall I felt safe, well informed and comfortable with the plan of treatment.
I also received a well written report summarising my case since the beginning, all through the examinations required and results, and finally the conclusion.
Great effort from the founders of this project and I wish them success and more growth.
March 1, 2023
Unprompted review
Reply from Docspert Health
Dear Mr. Hossam,
We really appreciate you taking the time to share your rating with us. We are glad that our Docspert Health team was able to help with your case. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our clients.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
I like to thank Docspert for the…
I like to thank Docspert for the professional treatment with patients and the service is more than professional and comfortable. Especially Dr. Nada, whose treatment relieves the patient before consultation and she had enough informations and she knows her job very well and she had big experience dealing with patients and her constant communication with the patients. . I thank dr. Shirish for the consultation that come back with big benefits I advise patients for sure to deal with Docspert, especially with Dr. Nada
Wish u all the best in this great idea ❤️🙏
April 19, 2023
Unprompted review
Reply from Docspert Health
Dear Mr Ahmed,
We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of the recovery journey.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Talking to the Doctor was very helpful…
Talking to the Doctor was very helpful and comforting
Doctor Nada hwo contacting me to fill my case with all my history She was very helpfol and helped me alot
April 6, 2023
Unprompted review
Reply from Docspert Health
Dear Ms. Egllal,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
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Service
Honestly, I was helped by all the staff, starting from the service provider, to Dr. Korolos, to Professor Nikolaos Merziots, and my problem was solved with full cooperation, and I would like to express my thanks to all of them and to all of Docspert Health
April 4, 2023
Unprompted review
Reply from Docspert Health
Dear Mr. Sajad,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in the case.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Doctor kirollos was very helpful and…
Doctor kirollos was very helpful and professional ,i was struggling with a doctor before him but he changed up the whole experience .
March 16, 2023
Unprompted review
Reply from Docspert Health
Dear Ms. Nada,
Thanks so much for sharing your experience with us. It is our team's goal to help our clients in an utmost way. Your opinion is valued greatly and lets us know we are on the right track!
Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Professional and very helpful
Professional and very helpful, strongly recommend using their service.
Dr perma was very honest, straightforward and informative
February 25, 2023
Unprompted review
Reply from Docspert Health
Dear Valued Docspert Health User,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Very good service and professional…
Very good service and professional doctors...
Strongly I recommend Docspert...
Thank you Dr. Peter Monskfield
Thank you Dr. Karles
March 6, 2023
Unprompted review
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I would like to thank dr mohammed…
I would like to thank dr mohammed ayman. he was very professional and cooperated with me very well. he explained all the doctor's points of view. Dr. Arif Shaukat, thank you for your answer and for explaining the treatment plan. Docspert health, thanks for the good service, I highly recommend.
January 9, 2023
Unprompted review
Reply from Docspert Health
Dear Mr. Mohammed Abdullah,
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve.
Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
It is was a very great service and very…
It is was a very great service and very quick response from them with the appointments and the follow up , I highly recommend this hospital .I want to thank especially Dr.Shima for her kindness and her helpful and cooperating with us .
November 28, 2022
Unprompted review
Reply from Docspert Health
Dear Ms. Asma,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Excellent diagnosis .
Good morning .. I would like to thank all the medical staff at " Docspert Health " they have helped me and cooperated with me . I would like to thank Professor Dr. Arvind Ponnusamy
and Dr. Alvin Wells for the excellent advices and confirmation and excellent correct diagnosis of my medical condition .. Thank you
February 5, 2023
Unprompted review
Reply from Docspert Health
Dear Mr. Aly,
Thanks so much for sharing your experience with us. It is our team's goal to help our clients in an utmost way. Your opinion is valued greatly and lets us know we are on the right track!
Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
Rate my experience
Good evening .. I would like to thank all the medical staff at " Docspert Health " they have helped me and cooperated with me . I would like to thank Professor Ciro Rinaldi for the good advice and confirmation of the correct diagnosis of my medical condition .. Thank you
January 31, 2023
Unprompted review
Reply from Docspert Health
Dear Asma,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
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Trustworthy and Safe place with the supervision of the best doctors
A very good place with great service. It was a really good experience. A trustworthy and safe place with the supervision of the best doctors to help treat my mother , Thank you so much, Dr Jaak Janssens , Docspert Health Team and Dr. Nada El-Halfawy
January 24, 2023
Unprompted review
Reply from Docspert Health
Dear Ms. Mai,
Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your mother's case.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on the way to recovery.
Docspert Health Team.
I received a consultation from
I received a consultation from the Hemto-Oncologist Expert Prof. Ciro Rinaldi and my experience can be described as Excellent Dr.Mohamed Ayman was Excellen in taking my medical inquiries. My concerns were addressed quickly i am very Satisfied with my experience with Docspert Health and would Recommend this service for others.
December 11, 2022
Unprompted review
Reply from Docspert Health
Dear Mrs. Sara,
We are grateful that you took the time out to leave us a review. We at Docspert Health prioritise providing a fast comprehensive response to help our clients understand and manage their cases properly. Thank you for allowing us to participate in the recovery journey.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on the way to recovery.
Docspert Health Team.
Received an excellent service
I received a consultation from the Rheumatology Expert Dr.Alvin Wells and my experience was excellent. Dr.Mohamed Ayman was excellent in taking my medical inquiries. I am satisfied with my experience with Docspert Health and would recommen this service for others.
November 27, 2022
Unprompted review
Reply from Docspert Health
Dear Ms. Aya,
Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.
Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.
Docspert Health Team.
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