Docspert Health Reviews 296

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We received a prompt and well-organized response from Noura, who provided excellent support and demonstrated great understanding and helpfulness, despite English not being our native language. Additio... See more

Company replied

Rated 5 out of 5 stars

The staff are so descent and very patient to listen to all our questions. The doctor from their staff in Egypt who met us was very professional, very accurate and was keen to collect all the details... See more

Company replied

Rated 5 out of 5 stars

My experience with Docspert Health was fantastic , starting from Dr. Abd Elwahab the case manager who always reply me very quickly . Also Dr. Mehren who sent me his report through 5 days , the report... See more

Company replied

Rated 5 out of 5 stars

I visited ophthalmologists, but the way of description and treatment was not satisfactory. And a course on the Internet until I found (Docspert) and presented my mother’s condition until she did the... See more

Company replied

Company details

  1. Medical Group

Written by the company

Docspert Health is an international medical consultation and clinical validation platform that supports high-quality medical decision-making for patients, insurers, hospitals, and organizations. We deliver structured second opinions and subspecialty validation from leading experts in the US, UK and Europe, across complex and routine cases, through a clinically governed and evidence-driven process. Docspert Health helps reduce unnecessary interventions, minimize clinical variation, and strengthen confidence in medical decisions by delivering the right expert insight at the right time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

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Rated 5 out of 5 stars

What a great experience thanks a

What a great experience thanks a million to Dr. Kirellos he helped us and facilite the process also Dr. Roderpathy he is an expert who explain the whole situation and give us many solutions thanks a lot Docspert

November 25, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Valued Docspert Health User,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

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Rated 5 out of 5 stars

I visited ophthalmologists, but the way of description and treatment was not satisfactory. And a course on the Internet until I found (Duxpert) and presented my mother’s condition until she did the t

I visited ophthalmologists, but the way of description and treatment was not satisfactory. And a course on the Internet until I found (Docspert) and presented my mother’s condition until she did the tests and the midwife Dr. (Nada) God reward her with good frankly, a person who is at the top of good handling and accuracy in details and she referred me to the expert Dr. (Abdullah Al-Labban) may God give them health and wellness. about them all. A thousand thousand thanks.

November 12, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr. Ahmed,

Thank you so much for sharing your experience with us. We understand how frustrating and exhausting it is to be seeking the proper diagnosis and we are glad that our service helped you to end the struggle. We at Docspert Health appreciate you allowing us to be part of your mother recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support your mother on her way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

My Experience with Docspert Health

Thank you, Dr. Ahmed Ibrahim, for this medical consultation. Dr. Ahmed gave us a very good explanation and advice about to do and what to avoid. Doctor also is very good listener to my questions.
To Dr. Jehad, thank you for explaining the doctor’s point of view, she was responsive and helpful till the end of this process.
I hope we could make another consultation with a possible solution like stem cells when it becomes available and active.

November 3, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr. El Sayed,

We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.

We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Dr Chuka Nwokolo, Docspert Health

I received my report shortly after submitting all the test results, in addition to quick response to all my questions

October 29, 2022
Unprompted review
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Reply from Docspert Health

Dear Mrs. Mai,

We are grateful that you took the time out to leave us a review. We at Docspert Health prioritise providing a fast comprehensive response to help our clients understand and manage their cases properly. Thank you for allowing us to participate in your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.

We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

My experience so far is really good

My experience so far is really good, they are professional and hopeful that i will return to normal condition by helping the best they can. ☺️

October 21, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr. Hassnain,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.

We are here to support you on your way to recovery.

Docspert Health Team.

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Rated 5 out of 5 stars

Mehzem

I have got an excellent experience.

October 17, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr. Mohammed,

Thank you so much for taking the time to leave an excellent. We at Docspert Health appreciate you allowing us to help with your case.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Excelent service

Excelent service, very friendly drs
Dr nada has been amazing throughout the appointment

October 17, 2022
Unprompted review
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Reply from Docspert Health

Dear Mrs. Rehan,

Thank you so much for this review. We at Docspert Health take pride in our network of international experts and it feels great to know that we were able to help the case to be diagnosed and managed according to the latest worldwide guidelines. We wish you to always be safe and sound.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.


Docspert Health Team.

Rated 5 out of 5 stars

My experience with docspert health was…

My experience with docspert health was excellent .... dr. Mohammed ayman helps me to make the file of my daughter and helps me to ask the expert on the needed points very well.
Really they are professionals and experts on health

October 5, 2022
Unprompted review
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Reply from Docspert Health

Dear Hesham,

Thanks so much for sharing your experience with us. It is our team's goal to help our clients in an utmost way. Your opinion is valued greatly and lets us know we are on the right track!

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 4 out of 5 stars

My experience was great with Dr.Ahmed…

My experience was great with Dr.Ahmed &docspert very rapid respond with a very professional plan of treatment, docspert team was very helpful.

September 27, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr. Yasser,

We are grateful that you took the time out to leave us a review. We at Docspert Health prioritise providing a fast comprehensive response to help our clients understand and manage their cases properly. Thank you for allowing us to participate in your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

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Rated 5 out of 5 stars

Excellent dr Khaled & dr krolos

Excellent dr Khaled & dr krolos
Thanks for your help and I hope you have an awesome

September 17, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr. Mahmoud,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Fantastic service!!

Fantastic service. After initially being diagnosed I was contacted quickly and appointment set up and spoke to Dr Moody who was fantastic and put me at ease. Would recommend to all for putting yourself at ease with unexpected news. Thanks again

September 17, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr. Abdur Rahman,

We are grateful that you took the time out to leave us a review. We at Docspert Health prioritise providing a fast comprehensive response to help our clients understand and manage their cases properly. Thank you for allowing us to participate in your recovery journey.


Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

I would highly recommend Docspert for…

I would highly recommend Docspert for their excellent service. Following initial contact I was able to consult with the specialist within the week. Docspert staff were very professional and thorough. Contact via phone call and whatsapp messaging was very convenient. Dr Moody was very helpful in our consultation and answered all of the many questions we had.

September 17, 2022
Unprompted review
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Reply from Docspert Health

Dear Mrs. Rukshana,

We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Excellent Service

Dear Docspert Team
thanks a lot for your care;dedication; and excellent service, special thanks for Dr.Kirellos for the great effort and support.

September 14, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Valued Docspert Health User,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

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Rated 5 out of 5 stars

It was a good experience for me

It was a good experience for me. The consultancy went really smooth and I got a great report on the problems. I was satisfied with how the things went and definetely I will recommend a consultancy with the doctor again.

August 11, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Denislav,
Thank you so much for this review. We at Docspert Health take pride in our network of international experts and it feels great to know that we were able to help your case to be diagnosed and managed according to the latest worldwide guidelines. We wish you to always be safe and sound.

Please, feel free to contact us anytime via our e-mail: support@docspert.com
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Very professional

Very professional, they followup in details. Nice and friendly. The doctor is great and explained everything

August 5, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr.Khaled,
We are grateful that you took the time out to leave us a review. We at Docspert Health prioritise providing a fast comprehensive response to help our clients understand and manage their cases properly. Thank you for allowing us to participate in your recovery journey.

Please, feel free to contact us anytime through our e-mail;support@docspert.com
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

I had excellent experience with…

I had excellent experience with Docspert health professional staff particularly Dr Aa’lla from Cairo Office. We have had fruitful opinion from professor Jack Hansen

July 31, 2022
Unprompted review
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Reply from Docspert Health

Dear Mr.Yasir,

Thank you so much for this review. We at Docspert Health appreciate you allowing us to be part of your recovery journey. We are so happy to hear that our team was up to par with your expectations.

Please, feel free to contact us anytime through our e-mail;support@docspert.com
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 4 out of 5 stars

Grateful for docspert

Seriously, I was very satisfied in dealing with all members and there following up is excellent, paying attention to details and responding 24 hours from the first day they received the case.
Thanks to Dr. Kirellos For attention and follow-up, and Dr. Hossam is a top in respect, long mind, and an easy-to-understand answer from him , he is really professional.

July 27, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Dr. Silvy,

We really appreciate you taking the time to share your experience with us. It is not every day that we receive feedback as detailed and thoughtful as yours. Your comment has given us valuable insight into the services that we provide at Docspert Health. We sincerely thank you for taking the time to share your thoughts with us and allowing us to be part of your recovery journey.

Please, feel free to contact us anytime through our e-mail: support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.
Thanks,

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Rated 5 out of 5 stars

Thanks Docspert Health for helping us…

Thanks Docspert Health for helping us out with finding the right doctor to get the right diagnostic! Friendly and kind team. The team leader is professional and was cared about providing a good service.

June 22, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mrs. Louay,

Thank you for your kind words. We are grateful for your feedback. It is our pleasure to provide the best possible service to our clients, and we are glad that this commitment was reflected in your case.

Please, feel free to contact us anytime through our e-mail: support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

Amazing and successful…

It was an amazing and successful experiance. The team were patient and professional while asking the details and collecting the data.

June 13, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health

Dear Mr. Jassi,

Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve.

Please, feel free to contact us anytime via our e-mail: support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

Rated 5 out of 5 stars

My experience with Docspert was…

My experience with Docspert was excellent.

June 1, 2022
Unprompted review
Docspert Health logo

Reply from Docspert Health


Dear Mr. Mahmoud,
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve.

Please, feel free to contact us anytime via our e-mail;support@docspert.com.
We are here to support you on your way to recovery.

Docspert Health Team.

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