New customer that migrated from D&R's Instagram presence, which is compelling. Prices aren't excessive and, when delivered, the fabric quality makes the cost quite reasonable. Lovely designs, I... See more
Company replied
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See what reviewers are saying
This is my second time ordering from Dore & Rose, and I am incredibly satisfied with my purchases once again. The quality of their products is fantastic, but what truly sets them apart is their ex... See more
I treated myself to one of the Silk eye masks with a velcro closing due to ha ing to be home post operation for 6 weeks, I figured a little helpful luxury might go a long way. I love the Silk feeling... See more
Company replied
After seeing Dore & Rose's ads on IG, I couldn't resist buying a few pairs of pajama sets for my wife. She loves them and she looks great in them! Also, when there was a lack of communication from the... See more
Company details
- #53 of 81 best companies in Decoration and Interior Design Store
Written by the company
We’re on a mission to elevate sleep into a true wellness experience. We create premium sleep products that blend stunning design with unmatched comfort, transforming your rest into an essential part of your well-being.
Contact info
2810 N Church St, PMB 61888, Wilmington,, United States
- info@doreandrose.com
- doreandrose.com
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can’t sleep without Dore and Rose…
I can’t sleep without Dore and Rose mask anymore. I love the cozy feeling, quality and how practical it is to not be bothered by light. It brings me into my cocoon zone and my brain understands it’s time to sleep. It helps a lot! Thank you :)
May 12, 2026
Unprompted review
Reply from Dore & Rose
Hi Morgane, your own little sleep cocoon, we absolutely love that! 🥹 So glad the mask has become such a meaningful part of your wind down routine. Sweet dreams always!
The mask is super soft and comfortable
The mask is super soft and comfortable. It stops the light in 100% and I sleep super well with it. Highly recommended.
May 7, 2026
Unprompted review
Reply from Dore & Rose
100% light blocked and sleeping super well? That is exactly what we aim for, Gabriela! Thank you so much for the recommendation, it means the world. 🩷
Amazingly soft PJs
Great, quick service. Ordered the Long Tencel PJ Set for Mother's Day. It is so soft. And my wife has not been too cold or too hot, so really helps with regulating the temperature. So she is very happy with it.
May 5, 2026
Unprompted review
Reply from Dore & Rose
What a perfect Mother's Day gift! 🥹 So glad the Long Tencel PJ Set is keeping her perfectly comfortable and that she is loving the softness. You did great, Maurice!
Reply from Dore & Rose
Hey Kaytie,
Carmi here from Dore & Rose Support. I’m sorry for the inconvenience caused by the sizing not being correct. We want to make sure you end up with a product you love and that fits beautifully. I’ve just sent you an email so we can look into this together and find the best possible solution for you. When you have a moment, please check your inbox (and your spam folder, just in case) so I can personally handle this for you.
A must have
The packaging is lovely, the material so soft, and the sleep.. girllllll - it’s the best sleep I’ve had in forever.
May 1, 2026
Unprompted review
Reply from Dore & Rose
Girllll we felt that! 😄 Best sleep in forever AND gorgeous packaging? That is everything we work so hard for. So happy for you, Karina!
Reply from Dore & Rose
Soft and luxurious is exactly the feeling we go for! 😍 So glad it is coming through for you. Thanks, Yasmine!
return policy is not transparant
return policy is not transparant; its impossible to just change a size (you have to pay shipping 3 times.... with the original order, for the return order and for the new size)
pricing is not transparant, you get offers but when you try to proceed with that offer you get an error. Customer service is polite and response is quick, but they do not offer any solution.
Actually wondering if this is all legal... feels like a scam
May 12, 2026
Unprompted review
Reply from Dore & Rose
Hi Marco,
We appreciate your honesty, and we're sorry the experience fell short. The combination of shipping costs and pricing errors you described isn't something we want any customer to go through. I'd like to understand what happened in more detail so we can actually fix it, not just for you, but to prevent this for others. I've reached out via email with a personal note; please check your inbox and spam when you have a moment.
Many thanks,
Carmi (Dore & Rose Support)
No tracking after 2 weeks
Pretty disappointed, paid for express and 2 weeks later still no tracking updates. Contacted staff several times and they said it’s been processed in the country of origin, I asked how they knew that and they said from the tracking number, so I requested the tracking and still shows as no tracking events, so where are they pulling this info from? Then today 17 days after I ordered, it says it’s been picked up from their warehouse??? So what was that BS about it being processed in the country destination? ….
April 21, 2026
Reply from Dore & Rose
Hey Mac,
We can absolutely see why you’d feel disappointed here, especially after paying for express shipping and then seeing tracking updates that don’t seem to line up.
I’ve reached out to you directly via email so we can review everything in detail and get this sorted for you as quickly as possible. Please check your inbox when you can, including your spam folder just in case.
Returns process was an awful
Returns process was an awful, drawn out process with minimal support
March 24, 2026
Reply from Dore & Rose
Hi Grace,
My name is Carmi from Dore & Rose support. Thanks for this feedback. A returns process that's drawn out and leaves you without support isn't acceptable, and we're sorry that's what you experienced.
I've sent you an email to talk through this together. Just check your inbox (including spam) at your convenience, and I'll personally make sure we find the best path forward for you.
Luxurious and comfortable …
Delivery was fast and I was kept up to date with the tracking process.. my daughter absolutely loves her new pajamas, the quality is amazing, they are so soft and luxurious. Great purchase. Very happy.
April 21, 2026
Reply from Dore & Rose
Hi Kylie, fast delivery, great tracking and a daughter who absolutely loves her new PJs? That is everything! 😍 So glad the quality and softness came through and made it such a great purchase.
I’m picky with sleepwear and these…
I’m picky with sleepwear and these actually work for me. They stay in place and don’t feel heavy. Even on warmer nights they’re fine.
April 6, 2026
Unprompted review
Reply from Dore & Rose
Hello Emma, coming from someone picky about sleepwear that means so much! Stays in place, not heavy and works even on warm nights? That is the full checklist right there. 🩷
Everything you promised arrived on…
Everything you promised arrived on time. The product is superb
May 8, 2026
Unprompted review
Reply from Dore & Rose
Hi BJ, on time and superb? That is exactly what we aim for every single order! 😍 So glad everything delivered just as promised.
Very helpful and accommodating
Very helpful and accommodating. Needed to make an exchange and it was hassle free. I try of hot to add discount and they applied the discount on my behalf no questions asked or any issues. Very happy with the service I have received from this company.
May 8, 2026
Unprompted review
Reply from Dore & Rose
So glad the exchange was smooth and that we could take care of that discount for you without any fuss, Dean! 😊 That is exactly the kind of experience we want for every single customer.
Incredible quality and flattering…
Incredible quality and flattering design. Cute and comfortable.
April 20, 2026
Reply from Dore & Rose
Incredible quality, flattering AND comfortable? That is the triple threat! So glad they are hitting all the right notes for you, JT. 🩷
I kinda underestimated how much light…
I kinda underestimated how much light affects my sleep. This mask fixed that instantly. Sleep feels deeper now.
April 6, 2026
Unprompted review
Reply from Dore & Rose
Hello Saar, peeper sleep from day one? That is such a win! 😍 Sometimes it really is the small changes that make the biggest difference. So glad the mask is doing its thing for you.
Perfect shop, products, services
Perfect shop, super nice products, high quality and very good delivery. Heated that support is not helpful. But it is not true. Phoebe From support was answering me in 5-10 min and I was writing at evening time. From my side all processes from begin till receiving were made perfectly. Would order here again. Thank you
May 11, 2026
Unprompted review
Reply from Dore & Rose
Hi Vladislav, thank you so much for sharing this! 🥹 We are so glad Phoebe could show you what our support is really like, 5 to 10 minutes in the evening is something we are really proud of. So happy the whole experience from start to finish was smooth and we cannot wait to have you back!
Best sleep I had in a long time
I honestly cannot sleep without my sleep mask. Same goes for my boyfriend. The way they increased our sleeping quality - I can’t even put it into words. 10/10
The quality is better than anything I have seen before.
December 29, 2025
Unprompted review
Reply from Dore & Rose
When both you and your boyfriend cannot sleep without it, that says absolutely everything, Jenni! 🥹 So glad it has made such a profound difference to your sleep quality. That 10/10 truly means the world to us.
Love it!
I have pyjama, eye masks, hair bonnet and pillow covers and I am happy with every single item.
May 1, 2026
Unprompted review
Reply from Dore & Rose
Hi Dominika, the full collection and happy with every single piece? That is everything we could hope for! 😍 So glad each item has been a win for you.
The bonnet doesn’t feel tight at all…
The bonnet doesn’t feel tight at all which I was worried about. It stays secure but still comfortable. I barely notice it while sleeping. Curls look way better in the morning too
April 1, 2026
Unprompted review
Reply from Dore & Rose
Hello Lea, secure without the squeeze and waking up to better curls? That is the dream combo! 😍 So glad it has been such a comfortable and effective addition to your nights.
Sleepmasks don't get comfier than this one
Super, super, super soft sleepmask that truly blocks out all light. The mask is very lightweight and the 'strap' is adjustable (also the 'velcro' is genius: your hair doesn't get caught in this material), so it's very comfortable to wear. The silk is cool to the touch and stays cool while wearing the mask. If you're looking for a sleepmask: stop looking, it doesn't get comfier than this one
May 1, 2026
Unprompted review
Reply from Dore & Rose
"Stop looking, it doesn't get comfier than this one" might be our favorite thing we have ever read! So glad every little detail is hitting the mark, from the adjustable strap to the cool silk touch. Thank you so much for this, Leonie! 🩷
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