Dukaos Reviews 5

TrustScore 4 out of 5

4.1

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Company details

Written by the company

DukaOS is an AI-powered Point of Sale (POS) and business management platform built specifically for small and medium-sized shops across East Africa. Based in Dar es Salaam, Tanzania, DukaOS helps shop owners manage their daily sales, track inventory, monitor debts, and understand their profits — all from a single, easy-to-use system that works on any phone, tablet, or computer. Whether you run a pharmacy, salon, hardware store, clothing boutique, wholesale business, or a simple duka, DukaOS adapts to your shop type with personalized navigation, labels in Swahili and English, and features that match how you actually work. Pharmacy owners see "Dawa" instead of "Products." Salon owners see "Huduma" instead of generic labels. Every shop feels like the system was built just for them. DukaOS includes a full POS system with receipt printing, real-time stock tracking across godown and counter, supplier and purchase management, customer debt tracking with reminders, expense recording, detailed sales and profit reports, staff management with role-based access for owners, managers, and cashiers, and DukaAI — an intelligent assistant that analyzes your business data and gives you actionable insights daily. For shop owners just getting started, DukaOS offers Duka Lite — a simple profit and loss tracker that lets you record income and expenses without the complexity of a full POS. When you are ready to grow, upgrading unlocks the complete system with all your historical data preserved. DukaOS works offline too. During internet outages, sales continue and sync automatically when connectivity returns. The platform is available as a web app — no app store download needed. Just open your browser, log in, and start selling. We believe every duka deserves smart tools, not just big businesses. DukaOS is built to be affordable, reliable, and genuinely useful for the shops that power East Africa's economy.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Great service abd very…

Great service and very proffesional.Highly recommended!

May 16, 2026
Unprompted review
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Reply from Dukaos

Thank you Augustino for the kind words and recommendation! We take pride in delivering professional service to every business owner. Welcome aboard!

Rated 5 out of 5 stars

Quality

Quality service

May 16, 2026
Unprompted review
Dukaos logo

Reply from Dukaos

Thank you Najhim! Quality is what we aim for — both in our software and our support. We appreciate you choosing DukaOS.

Rated 5 out of 5 stars

Fast and easy service

Fast and easy service, good tracking and record keeping

May 13, 2026
Unprompted review
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Reply from Dukaos

Thank you Damian! We built DukaOS to be fast and simple, so it's great to hear the tracking and record keeping are working well for you. Glad to have you on board!

Rated 5 out of 5 stars

The platform is efficient

The platform is efficient, professional, and helpful for both individuals and businesses. I had a great experience and would definitely recommend Dukaos to others

May 16, 2026
Unprompted review
Dukaos logo

Reply from Dukaos

Thank you Brighton for the wonderful recommendation! We designed DukaOS to work for businesses of all sizes. We're happy it's been a great experience for you — welcome to the community!

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