Eclipse Cards Reviews 383

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great customer service. The team reached out quickly when a discrepancy was noticed with my order information and was able to resolve it easily. Delivery was prompt and at a good price. I will buy aga... See more

Rated 5 out of 5 stars

William in his absolute element visiting @eclipse_gaming_ltd The guys working here were so lovely and helpful. Will got £300 for 1 card and nearly cried with happiness 🤩 He really struggl... See more

Rated 5 out of 5 stars

Incredible customer service, my order was cancelled due to an issue with their supplier delivery which was completely out of their control. They called me out of hours to explain and were really kind... See more

Rated 5 out of 5 stars

Received the wrong order by mistake due to human error. Contacted customer services via the website and they called me back within the hour to apologise and rectify the mistake. The missing items we... See more

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4.9

Excellent

TrustScore 5 out of 5

383 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I’ll buy from here first before anywhere else

I had some massive issues with pre-ordering but they have done everything they can to make sure they support their customers particularly when you reach out to them. As far as I’m concerned it’s probably one of the best interactions I’ve ever had with a card shop from the level of support to ensuring that they take your concern seriously and actually action them they have a customer for life. ❤️eclipse cards

November 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic delivery

Fantastic delivery. My friends and I have had so many issues with pre-order delivery and this company were right on it.
Their price was what initially brought me in but they have got a repeat customer now

November 2, 2025
Rated 5 out of 5 stars

Honestly great

Honestly great! They arrived on time and in pristine condition! Would purchase again ♥️

October 30, 2025
Rated 5 out of 5 stars

Eclipse Cards is great

Eclipse Cards consistently delivers to the highest standard. They always offer great Pokémon TCG products, and their system effectively prevents bots from getting through. The packaging is always excellent, and I’ve been very happy with all my orders and experiences with Eclipse Cards. Im going to get a tattoo of eclipse cards on my chest

October 29, 2025
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Rated 5 out of 5 stars

Highly recommend eclipse cards to anyone!

I have used eclipse cards for the past year now and each time I receive fantastic service. This time was for a Pokemon mega evolutions booster box. It arrived in fantastic condition and very well secure. The customer service team respond quickly to any queries and questions I have had. I will highly recommend eclipse cards to anyone!

October 27, 2025
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Rated 5 out of 5 stars

Fantastic experience

William in his absolute element visiting @eclipse_gaming_ltd

The guys working here were so lovely and helpful.

Will got £300 for 1 card and nearly cried with happiness 🤩

He really struggles going anywhere social and did amazing in this shop, and was so worth it - love seeing him so happy!

September 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Very Friendly and Knowledgeable Staff.

Very Friendly and Knowledgeable Staff.

They have a large selection of CCG / TCG packs, boosters and cards. They have a very fair exchange rate for purchasing. And there's plenty of space to sit down at a table and play.

July 20, 2025
Unprompted review
Rated 1 out of 5 stars

refused all payments from an debit…

refused all payments from an debit account

July 10, 2025
Unprompted review
Eclipse Cards logo

Reply from Eclipse Cards

Hi Jamie,

Thanks for your feedback. We're sorry to hear you had trouble checking out.

Our system declined the payment due to a mismatch between the postal code entered and the one registered with your bank. This is an automatic security measure to help protect against card fraud. No money was taken, and the attempted checkout occurred at 1:45 AM.

We understand how frustrating this can be, but unfortunately, we have no control over whether the details entered match those held by your card provider. If you'd contacted us, we would have been happy to help troubleshoot or offer guidance.

The item is still in stock, and you're more than welcome to try again. For any issues in future, feel free to reach out via our live chat or email at support@eclipsecards.com — we’re always happy to help.

Best regards,
Eclipse Cards Team

Rated 5 out of 5 stars

Paldean Fates

First time using them when I bought the paldean fates tins, great price. Got them in the post extremely fast. The last email I got from them they said they hope I pull the bubble mew, little things like that makes you see that they're part of the community. Got nothing bad to say about them. Would recommend them to anyone.

June 18, 2025
Unprompted review
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