Eclipse Cards Reviews 383

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great customer service. The team reached out quickly when a discrepancy was noticed with my order information and was able to resolve it easily. Delivery was prompt and at a good price. I will buy aga... See more

Rated 5 out of 5 stars

William in his absolute element visiting @eclipse_gaming_ltd The guys working here were so lovely and helpful. Will got £300 for 1 card and nearly cried with happiness 🤩 He really struggl... See more

Rated 5 out of 5 stars

Incredible customer service, my order was cancelled due to an issue with their supplier delivery which was completely out of their control. They called me out of hours to explain and were really kind... See more

Rated 5 out of 5 stars

Received the wrong order by mistake due to human error. Contacted customer services via the website and they called me back within the hour to apologise and rectify the mistake. The missing items we... See more

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4.9

Excellent

TrustScore 5 out of 5

383 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great prices and cards are always…

Great prices and cards are always delivered on time and packaged safely. What makes Eclipse stand out though is that they their customer service is brilliant - their communication quick is excellent, they are very helpful, and value repeat customers. I would highly recommend!

May 19, 2025
Unprompted review
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Rated 5 out of 5 stars

no problems at all!

they obviously put a lot of thought into this, i got an ionos bellibot!!
it was shipped and delivered very fast
the etb was also 49 which is very reasonable, with a normal shipping price
i would buy again

May 2, 2025
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Rated 5 out of 5 stars

Customer Service on point!

Bought Evolving Skies a while ago, company callled and check the current ETB they had would suit my needs (had very little cosmetic damage). Couldn't recommend more!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Stellar Customer Service

Although many places sell Pokémon, non of them represent the same quality of service. Irreplaceable customer care, and consistency across the service. I will keep returning to buy more and I recommend this site to anyone planning on finding a trusted card shop for years to come.

March 31, 2025
Unprompted review
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