EmuBands Reviews 286

I've been rolling with Emubands for around 7 years now, after Zimbalan - my previous distributor - was taken over by Tunecore.
Tunecore's terms were very unfavorable for me and i had to move on just to realize that it was a lucky strike.
In addition to probably having the best economic conditions on the market, the priceless advantage of Emubands is the efficiency and availability of support, not to mention the kindness and the ease of getting in touch, this is what gives the service a touch of humanity which, as far as I'm concerned, has an inestimable value.

I’ve been with Emubands for the last 4 years as an independent artist and I’ve enjoyed how easy to use and professional their platform is! What I like also is all the analysis they provide and advice you can find on the platform.
They can release your songs to countless music platforms worldwide and the best part is that you keep 100% of your royalties! On top of this their customer service is super knowledgeable and always ready to help! Thank you guys

Been with emubands for a few years now with many releases. Never been disappointed. Good communication and professional.

This is my third aggregator I've been using the last 10 years and EMU Bands is by far the best. Easy to use websites, keep 100% royalty and it's great that I as a pro user has my own contact.

The interaction between user and system as well as the human support makes a great difference. Bedides the users’ dashboard is easy and intuitive. As an Independent artist I’m very happy with how things run smoothly with Emubands

I have been dealing with Emubands for 11 years now and they have been brilliant. Always getting back to me regarding any queries and questions i have. Recently i have been liasing with them a lot as i have changed my artist name and there was a lot to be done and i felt the transition has been very smooth. I have been talking with Saul Cabrera from Emubands in the last month or so and he has dealt with every one of my questions professionally, efficiently and with a very friendly manner. Everything that i have wanted to change regarding new uploads has been done exactly as i had envisioned and quickly too. Emubands are a great company to work with!! Thank you guys so much. I feel in great hands.Keep up the brilliant work.Regards George P

Super fast speed, excellent service, affordable price, satisfied satisfied satisfied ^ ^

They've been really fast in uploading and verifying my stuff, also the support contacted me to know some specifics about an album but that didn't interfere with the release timing.

I was looking for a great distributor to relese my first album. Since I have only red good reviews of Emubands I decided to try them out. I uploaded my release and everything worked well.
Until, about 3 days later I received an email where they stated that they think my relese will be used to manipulate streams. So they can see into the future and tell that my yet unreleased album will be used for streaming manipulation? Not only that but they are this certain in their decision that they applied a strike to my account.
So here I am now, with my striked account which was also blocked of getting payments and the very only thing I did wrong in their eyes was uploading my music...

EmuBands is a fantastic distributor. Response time is excellent and the guidance is excellent and the services are fantastic. I am a big fan of their editorial submissions to DSP’s. Definitely highly recommended. Definitely in the top three for distributors in my opinion.

Support is really nice! They helped a lot in setting up our artist page in Spotify. We just release our first single through them and we are happy with the experience, we will continue releasing all of our music with Emubands.

Worked with EmuBands for nearly 10 years now and can’t fault them at all.

They go over and above for bands and artists and help to guide us through the murky waters of music business and are always quick to reply and resolve any issues.

The online interface is extremely user friendly and allows great visibility for statistics, royalties and release monitoring. They’re always improving the service too so it’s only getting better.

All in, Emubands do what they say and help you all the way, top tier service.

Helpful team, reasonable response time

Very quick response to my email. The response has a very good tone of friendliness, clarity and professionally pointing out the options that I can pursue.

Superb service from EmuBands from start to finish in the process, which makes it simple and straightforward. Customer support patient and helpful. If Carlsberg did digital music distributors - well, you catch my drift...

I've been waiting for 5 days now to get a Spotify Artist URI as a Plus member. For whatever reason this URI is something that is only provided through EmuBands' support, rather than an automatic process similar to the one used for the Release URI that was emailed to me once it was ready.

Also, while their FAQ is, indeed, very helpful and well written for the most part, the support and handholding during setting up a release is minimal. I appreciate this may suit experienced users, however linking to the appropriate FAQ from the release process pages would have been appreciated as a first time user, contextual help is a low bar for user support. Given it's a service that caters to indie artists starting out, I feel this is a gap that needs addressed.

Also, the general user experience is rather dated and clunky and I was honestly expecting more from them in this day and age.

It's undeniable that the royalty free aspect of their service and not removing music off of DSPs once a subscription is ended is a better deal than other distribution offerings, but the lacklustre customer support and user experience, as well as most sensible features being firmly placed behind the Pro paywall makes me doubt I've made the right choice. I might update this review if my EmuBands experience changes over the year I've paid the subscription for already, but until then I would say my experience comfortably sits at 3 stars for now.

Update: I have now received an answer after a 5 day wait, with an apology for the 'slight delay' and a gentle nudge towards the Pro tier upgrade for better and more responsive customer service.

Second update: I had an issue with my first release, somehow the track got corrupted and the first 17 seconds were just white noise. I contacted the EmuBands Support and they got back to me the same day, worked with me to fix the issue and sent the update to the DSPs that same day. While I was disappointed with the time it took me to get my Artist URI, I was pleasantly surprised by the speed of the support when it mattered more.

First of all, it worked pretty good, the support was superb and gave me the oppurtunity to change my ep before the release. But now sadly i dont get an answer anymore for my spotify artist account, i wrote an email a week ago, another one 4 days ago, and via support tab too (i have the plus subscribtion)
if the support was faster i would give 5 stars definitely!
I hope we find a solution for that ;)

Edit: Got my answer now, thanks :)

Emubands customer service is unmatched! They are always there for you when you need them!

Absolutely loving working with EmuBands. Solid support and speedy delivery. I feel like I'm excited again about releasing music as an independent artist and label.

Gary has been super helpful giving a real personalised experience that is so beneficial for an artist such as myself