Ex Why Zed Print Reviews 499

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

NOTE: Edit...their review company review.io is basically a scam... you cannot leave a review unless the business invites you to ... make your own mind up!! Well, rather suprisingly, from reading the... See more

Rated 5 out of 5 stars

I have had an absolutely fantastic experience with Ex Why Zed Print from start to finish. I feel like the staff went the extra mile for me, helping me to prepare my files to print and guiding me throu... See more

Rated 5 out of 5 stars

Worked with 'ex why zed' for a friend's gift. I am not a professional at all, but their great communication, guidance and service helped me making an amazing book! They are really friendly and a... See more

Rated 5 out of 5 stars

Ex Why Zed have everything you need to be able to produce great zines. A choice of paper stock, easy to follow step by step guides that mean you can obtain the best results using your own design skill... See more

Company details

  1. Commercial Printer
  2. Book Publisher
  3. Digital Printer
  4. Digital Printing Service
  5. Print Shop

Written by the company

At Ex Why Zed, we specialise in helping everyone from novice self-publishers to rock star designers bring their creative ideas to life through our high-quality print services. Whether you need inspiring zine printing, children's books, artist catalogues, self-published books, or booklets we have a solution for all ambitions and budgets. Why Choose Ex Why Zed? Here are 5 rock solid reasons: 🌟 Refreshingly responsive, friendly, patient, and intelligent Ex Why Zed team. 🗺️ A Clear, Easy to Follow Print Journey. 🖨️ Top quality HP Indigo Digital and Heidelberg Litho Printing. 🚚 Free delivery anywhere in the UK. We ship worldwide daily too. 🏆 480+ superb reviews on Trustpilot. We look forward to transforming your ideas into print 🚀


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

499 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

ExWhyZed made my dreams come true

ExWhyZed made my dreams come true!
I can't say enough good things about the customer support, the quality, and the professionalism of this company. They were patient, willing to answer any and all questions, and to work with me until I had a product that I am 100% proud of.

March 23, 2022
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Rated 1 out of 5 stars

Hopelessly inadequate Customer Suport

I attempted to engage with the company and initially they seemed very helpful when they thought I would give them my business. However their customer assistance when it came to preparing my book for publication was hopelessly inadequate leading to a me wasting time and funds that could better spent elsewhere.

March 21, 2022
Unprompted review
Ex Why Zed Print logo

Reply from Ex Why Zed Print

This review is puzzling since he has not printed a job with us. We haven’t charged him a penny but we are a few weeks into discussing the project, offering solutions and helping get the job into print. More bewildering is that an alias was used to surreptitiously submit this review but he then reverted back to his actual name when requesting another quote through our website. This in itself suggests the one-star review is disingenuous because on some level he was still considering using us to print the book. Odd.

So the facts here are:

• we haven’t printed anything for Eric James / Kevin Betts.
• he has not paid us any money, given us any business or wasted ‘funds’.
• we have discussed setting up his artwork at length by email and also on the phone as we do with all our enquiries.
• we look forward to seeing his work in print.

After further discussion, the one-star review was based on him being frustrated that we recommended Affinity Publisher or Scribus as alternatives to Indesign. He chose Scribus which evidently is not as easy to use.

Indesign IS the best page layout program and they do offer a one-week free trial but following that there is a monthly fee. The screengrabs in our file set-up guides are for Indesign but the same principles apply for all other layout programs, so choose whichever you are most comfortbale with.

Here is an article on the best ID competitors. Some are free, some have one off charges:

https://www.creativebloq.com/features/indesign-alternatives

Thankfully, you only have to read our other 380+ reviews to realise that our customer service clearly doesn’t warrant a one star review, in fact arguably our strongest attribute is the amount of time, patience and help we give people to prepare their work for print.

We are more than willing to provide full transcripts of our email conversation on request, as proof of our guidance and determination to help this client.

Rated 5 out of 5 stars

High-quality work, absolutely stellar customer service!

Ordered a small print run of hardcover photography books and could not have been more satisfied with the quality of the paper, the printing itself, and essentially the entire process. Ex Why Zed turned what would normally have been an arduous process with a reasonably-high learning curve into a seamless experience.

The customer service is worth a special mention. Not only have they taken the time to produce extremely in-depth videos explaining the entire process to those not familiar with printing, but once the process has started they make sure that what you've got on your screen is what you'll have in your hands. Will absolutely be printing with them for as long as I can make printable work.

March 16, 2022
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Rated 5 out of 5 stars

Definite thumbs up

Really supportive, professional service with excellent print results. Very pleased with service, quality and great price.

March 15, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. I was a first time user and everyone was patient with my many queries and the books at the end were everything we had hoped for. The colour and page quality were great. Thank you very much indeed.

February 22, 2022
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Rated 5 out of 5 stars

Great quality

Great quality, solid value, and the crew was very helpful. Definitely would recommend to my people. 👏🏾👏🏾👏🏾

February 22, 2022
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Rated 5 out of 5 stars

Fantastic quality prints - speedy turnaround time

Fantastic quality prints - I got some A6 posters printed and they look even better in person than expected - the paper and finish are beautiful and colour matched perfectly.

My communication with Mike was seamless - he was very responsive, helpful and accommodating.

Posters arrived much faster than expected and really impressed with such an efficient turnaround time. So so pleased with the result - thank you so much! Will definitely be using Ex Why Zed again in the near future. It's been a pleasure to work with you.

January 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent work

Excellent work! I’m very very happy with the final outcome and the overall support from the team. I totally recommend them!

January 27, 2022
Rated 5 out of 5 stars

Fantastic

Fantastic service - consistently extremely helpful, and not to mention that the final product was brilliant quality.

January 27, 2022
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Rated 5 out of 5 stars

Really helpful!

Super Transparent, incredibly helpful. Mike will go out of his way to help you make your zine a reality!

January 27, 2022
Rated 5 out of 5 stars

Top Quality as Always!

I've been working with Ex Why Zed for the past 10 years. They always produce the highest quality catalogues. Their products and customer service is always 5 stars. Looking forward to printing the next one with them.

January 27, 2022

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