First the positives; The quality of the meats is good especially the chicken and beef burgers and the taste is flavorful. Then there is the timely delivery on each Monday. The negatives; The vegetable... See more
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1853 Suncast Ln, 60510, Batavia, United States
Replied to 99% of negative reviews
Typically replies within 1 week
Straight up lied about pricing for a veteran and I had three separate charges that were significantly higher that what my box and the discount code were going to be. It is shameful to offer a discount to veterans and then turn around and straight up rip them off. I will shout from the mountains to every veteran I know to not use this meal service.
I am canceling my F_ for good this time! CHECK YOUR RECEIPTS if you get FACTOR! Supposably you get "FREE - Add-Ons" but they charge you for it.
• Subtotal: $110.90
(Meals: $103.92 + Add-ons: $6.98)
• Shipping: $10.99
• Total Before Discount: $121.89
• Voucher Applied: -$58.94
Total Paid: $62.95
Once I called Jadden out on it.... He never replied back to my emails! :( $6.98 you say isn't much, but month after month it will add up. My discount was supposedly 50% off first & 20% off a few after that plus 2 free Ad-ons for life of subscription. Add-ons in 1 year would cost me 83.76. Your not gaining anything here, Cook Yourself!
I really like most of the meals. Only two so far that I didn't care for. It's too bad that you couldn't recycle the insulation stuff rather than throwing it away.
I like factors meals but after subscribing for several months, I may take a break simply because the cost of each meal for what you actually get simply isnt worth it. I would stay if they dropped the price a few bucks, but for $11.00 per meal that is more like a snack, Im gonna have to cancel soon. Food tastes great, but too expensive, and also the sodium content is through the roof.
TOO MUCH SALT (sodium) in every meal. For anyone watching their blood pressure, this is a waste of time and money and BAD for your health. Just tried the first four of my initial ten meal order. Taste - basically ok. Delivery - on time as requested from Door Dash. But 800 to 900 mg of salt in every meal? Your nutritionists are out of their minds. How can you call that "healthy"? Just deactivated the plan and will cancel.
The ordering was easy. I had a damaged meal and customer service was easy to use
The vegetable selection seems very heavy on broccoli. Many of the dishes have too much garlic. Portion sizes are very generous and filling
I didn't know I was getting this order until I received the shipping info. I had not had the opportunity to select the meals, so received six different meals that I didn't pick. At least three of the meals are ones we don't like (i.e. pork chops). Consequently, I will be cutting way back on the frequency of our orders. Also, the weekly price jumped out of no where from $ 82+ to over $100.
Meals are very good. Our shipments get delayed occasionally for some reason. My biggest comment is how pricey the meals are and there seems to be little rewards. I would like to be able to get a free box after so many weeks, rather than giving friends free boxes. A rewards plan please.
Love the food. Directions on the packaging needs to be larger for those of us older folks
The meals are delayed by a day and i hope they are safe to eat when they do arrive
Meals are tasty. Meals are comparable price- not cheap but not expensive either. In my family, the portion sizes are a snack, but meals are healthy alternative to fast food. Living in a rural area, restaurant choices are very limited. Now I can still take a break from cooking, and know everyone has a choice of a good meal. My son has started taking them to eat for lunch at school. I started with the free box to try it. And Yes, the filets are tender and tasty!
Zero stars if I could. Shipped me an incorrect box with broken containers. Somehow that changed my delivery day and the next order was processed a day early. Customer service is unable to cancel, despite explaining what happened. Now I’m forced to file a chargeback with my bank.
I have had one or two black food contianers broken in the corner. It didn't make cooking them diffecult. but i'm wonder how they got packed and sent.
All meals have been flavorful and there is a wide variety to choose from. My box has arrived on its scheduled day without fault and my meals are packaged impeccably. I use my meals for my lunch at work so that I can have a quick, easy to make ( I microwave) calorie and carb controlled lunch that doesnt take me forever to get together in the mornings. ZERO prep- I love it.
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