I am buying for myself and my husband. While I enjoy the healthier ingredients in Factor meals, my husband has not liked the meals that are available. Too many meals have green beans and the portions... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #23 of 23 best companies in Online Food Ordering Service
- #48 of 48 best companies in Food Products Supplier
Contact info
1853 Suncast Ln, 60510, Batavia, United States
- 888-573-5727
- help@factor75.com
- factor75.com
Replied to 99% of negative reviews
Typically replies within 1 week
Very hard to place orders
Very hard to place orders. Selected meals 3 times and went to save and continue and it went back to the preselected meals. Gave up
Issues we are having
the protein portions are good but the film is impossible to peel back after you have done the first heating..it is necessary to cut it completely aroud for the second heating. Also, even following strict heating instrux the veggies in everything we have had are too mushy. Also, we had a shredded beef over potatoes entree that was just horrible. it looked like prison food and did not taste much better than it looked.
I would like to cancel this…
I would like to cancel this subscription. How do I do that? The food is gross
Need to improve delivery
Meals are good enough. Delivery on the other hand isn’t so good. I’ve had 3 deliveries and so far none have made it to my address. My address is clearly posted and I’ve submitted pictures each week. Not sure what the difficulty is.
I love the choices you have in your menu
Mediocre quality and late deliveries
Food rarely arrives within prescribed delivery window. Quality is mediocre given the price.
I found your delivery service not the…
I found your delivery service not the best. They would leave the box outside my gate on the street and one time it was stolen!
Thefood was tasty but got a bit boring after a few weeks.
I need to stop my orders as I will be away from the US until April. Pls can you do this for me.
I can’t include a QR code or a URL in…
I can’t include a QR code or a URL in the delivery instructions, which is really frustrating. I had to put my phone number there instead since only digits are allowed. I can’t enter any text or link. I live in a gated community where visitors need a code, either a URL or a QR code, to enter. There’s no way for me to provide that in the system because it only accepts alphanumeric values.
The delivery person called me at 8 AM, and I missed the call, so they had to reschedule. I’m worried the food won’t be fresh when they deliver it again tomorrow. I don’t understand why the system is so restrictive about what I can enter in the delivery instructions.
I can’t stay glued to my phone all day waiting for the delivery. If the system allowed me to include a QR code or a URL, the driver could enter anytime without calling me. The food itself is great, but the delivery process is extremely inconvenient.
I think the food is excellent ...
I was trying 2 food delivery
I was trying 2 food delivery, and Factor came out
The winner
The food was great for the most part
The food was great for the most part. The initial start up cost made it worthy. Once the price increased, we couldn't justify the expense any longer.
Still waiting for free breakfast not sold out
Most of my selection is good, but I signed up with free breakfast. So far every time to go pick a breakfast 90% is sold out and all that is left is 2 bottles of different juice or smoothy and the same egg rounds.
They got my order wrong they advertise…
They got my order wrong they advertise free breakfast and no breakfast they sent me all chicken and no variety of dinners had to call them make your ordering easier I pick m meals and they send it wrong
The food is excellent
The food is excellent. I’ve loved every meal that I have tried. I wish the meals were a little less caloric. However, they are so satisfying that I’m filled up!. It’s really affordable and no cooking involved. I love the smoothies as a meal replacement. Really delicious!
Too much money for what you get. Great for promo, but better leave before prices skyrocket to "normal"
Let me give my background on this and then my final review.
I got a subscription through a youtuber, getting a free breakfast item. You only get 1 free breakfast item a week. I got the 10 meals option.
The prices per a meal, during the promo weeks is OKAY at best. Once the promo week ends, im looking at closer to $14, $15 a meal. Which is a lot if you are trying to budget. I was hoping this would he a good solution for eating since I dont want to eat out, I hate wasting food since im only feeding myself, and I work a night shift. This is not even mentioning the "fancier" meals you can get but you have to spend an additional $12 or $13 MORE on top of the meal price you spend for the bundle. A fillet mignon in a meal package costing me almost $30? I might as well go to a restaurant and getting it made there. That's insane to me.
Working the app isn't too bad. It is annoying the select several of the same meals for a week for you. Luckily I caught it before I got them because let me tell you, I would have been so upset if I got 2 or three of a meal and I ended up hating it, spending that kind of money.
Now the portions and taste of the meals themselves were always a hit or miss. When I got a spicy themed dish, it tastes pretty good! When I get a pasta dish with green beans on the side, the green beans are literally flavorless. And this is across the board. Every meal that wasn't considered "spicy" was like they forgot what spice is. I found myself eating the veggies quickly or mixing with the main dish just to make them edible. I tried an array of options, from keto, to vegetarian. The keto noodles were good but and the tofu was sometimes really tough. The quality for the price just doesn't meet the mark for me. The portions were fine, generally, for me since im trying to eating less, but sometimes I notice some meals be looking extra small? I dont know.
I ended it after two weeks. Great meals to try if you dont mind spending pretty for very simple, small meals.
Great meal planning
I’ve used them off and on and I do like their offerings. The only thing that I am not a fan of is the amount of sodium.
We have enjoyed
We have enjoyed all the different meals. The instructions on the back for cooking could be a little larger print. Us old folks have a hard time reading them.
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