Ok service, however the non dairy options leaves much to be desired. Seems like one would be forced rotate between the same couple of meals or have tofu. In 2025, we have much more robust non-dairy op... See more
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1853 Suncast Ln, 60510, Batavia, United States
Replied to 99% of negative reviews
Typically replies within 1 week
Meals taste pretty good and are shipped well. Sometimes they are not enough food and sometimes we need more options besides chicken. Could also use more options for side items especially since many people don't like zucchini, broccoli, and asparagus.
The food is good for this type of services but the portion is too small.
One suggestion, the size of text/type for the heating instructions are way too small. I would hesitate to sent this product to an elderly family member or friend for that reason.
Btw, I love the food.
All the best in your success-
Michael A.
I received the chicken Caesar salad. The lettuce was black and slimy. Had to throw it away. Received the salmon meal. Fish was stinky and spoiled. Threw it away
My weekly Factor box is delivered on time and the meals are tasty and convenient. Thumbs up to the chef and cook. I strongly recommend trying it.
My experience have been wonderful. I really enjoy my meal and i look forward to it every day. I wish that all older folks could give it a try, although living on a limited budget. I love the fact that l don't have to cook my food. Right, now i am not well because both of my knees are bad and painful so, this help me so much. I would like to thank Factor for all they do.
4 of my meals were missing and the help chat was down so I have still not gotten this rectified.
Easy to clean, no mess no dishes. Food is delicious and I like all I have to do is microwave. Very nutritious and delicious. I will recommend to everyone.
The meals that we had were decent but not enough fish options and way too much chicken. Many of the options were just variations of other dishes with a different sauce or veggie. The delivery was very inconsistent.
I am a picky eater, but I have to say the meals work. They are convenient for eating healthier, and I am the only one in the house. I tried other meals, but they didn’t taste good. These are definitely doable. Enjoy.
My Factor 75 order was marked “Out for Delivery” all day but never arrived. They refunded me, but that didn’t solve the real problem — I planned my meals around it and was left without food for the week. Really disappointing experience.
I've really enjoyed your meals. I've eaten veggies I'd never tried before. Learning I like some new foods. Only one complaint. They cost too much for a person 78 and on SS fixed income.
Usually Factor has been terrific, however, this last delivery was missing one meal (Filipino Style Pancit Rice).....I only received 7 of the 8 meals that I ordered. How can this be corrected?
Feel Free to reach me at:
David P. Severson
Cell: 714-336-9472
Thoroughly enjoyed most of the meals (only one where I thought, "that'll be the last time."). Love the convenience of the box's arrivals and the ease of eating healthy meals without cooking so much.
Temporarily pausing until I return home from the holidays with friends and family end of the year.
I haven’t tried all the meal services out there but what Factor is the best if what i have tried to date. Good selection. Tasty. Ability to select diet specific choices.
i would recommend that the film cover open on the entree side and that the instructions be consistently printed in a font i can read.
I am on a med with appetite suppression and your meals are flavorful to overcome that
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