Ok service, however the non dairy options leaves much to be desired. Seems like one would be forced rotate between the same couple of meals or have tofu. In 2025, we have much more robust non-dairy op... See more
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1853 Suncast Ln, 60510, Batavia, United States
Replied to 99% of negative reviews
Typically replies within 1 week
Is the food is fresh, the taste is spot on.
And I love the delivery part.I'm trying to get my A1C down and this is working good for me.
I have had no issues. Food arrives when it says it will. Packaging is always perfect. Food is amazing and there are so many options to choose from. I feel healthier and better. It takes so much off my mind to have these meals on my busy days.
Great food delivered directly to you. Food always arrives on time and is packaged carefully. The portion size is perfect and the variety is amazing. Healthy meals I can eat with in 5 minutes with my busy schedule.
Had a family emergency, tried to cancel the delivery a day before, and the person said they can't stop the shipment. told him I don't know when I'll return home until this emergency resolves itself, so I have spoiled food on my porch. So the rep was no help. So I'm canceling my subscription, GOT THE FEELING HE DIDN'T CARE!!
Meals taste pretty good and are shipped well. Sometimes they are not enough food and sometimes we need more options besides chicken. Could also use more options for side items especially since many people don't like zucchini, broccoli, and asparagus.
The food is good for this type of services but the portion is too small.
One suggestion, the size of text/type for the heating instructions are way too small. I would hesitate to sent this product to an elderly family member or friend for that reason.
Btw, I love the food.
All the best in your success-
Michael A.
I received the chicken Caesar salad. The lettuce was black and slimy. Had to throw it away. Received the salmon meal. Fish was stinky and spoiled. Threw it away
My weekly Factor box is delivered on time and the meals are tasty and convenient. Thumbs up to the chef and cook. I strongly recommend trying it.
My experience have been wonderful. I really enjoy my meal and i look forward to it every day. I wish that all older folks could give it a try, although living on a limited budget. I love the fact that l don't have to cook my food. Right, now i am not well because both of my knees are bad and painful so, this help me so much. I would like to thank Factor for all they do.
4 of my meals were missing and the help chat was down so I have still not gotten this rectified.
Easy to clean, no mess no dishes. Food is delicious and I like all I have to do is microwave. Very nutritious and delicious. I will recommend to everyone.
The meals that we had were decent but not enough fish options and way too much chicken. Many of the options were just variations of other dishes with a different sauce or veggie. The delivery was very inconsistent.
I am a picky eater, but I have to say the meals work. They are convenient for eating healthier, and I am the only one in the house. I tried other meals, but they didn’t taste good. These are definitely doable. Enjoy.
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