FairFix Reviews 356

I am giving only 4 stars as the problem with hot water in my house was fixed but there was no heating , the engineer did not answer my call and I had to fix that new problem myself. For the work I can give only 4 stars but for service only 2. Not completely happy. Thanks.

Outstanding service, no stress, arrival was between the hours stated, my job was not that hard but I didn't know that at the time, the engineer was great, no new boiler needed like the other company's were saying.

The boiler was repaired the day it was booked for, the repair man was very polite and compitent.

Failed to turn hot water back on - system broke down 24 hours after attended and apparently fixed! Not great for £199!

Boiler running hot and cold. Repaired quickly and cost effectively

The service was good . Job well done . The only thing I didn’t know all I need was the tank to be filled water . £200 is bit expensive for the job

Tyron explained what needed to be done and was polite quick and efficient.
Great service

My engineer Attended my home and after checking my boiler decided that I would need a new boiler due to the costs involved to repair my fifteen year old appliance,so after due consideration i have decided that it would be best to purchase a new boiler in the new year instead, rather than spending huge amounts of money on such an old appliance.

I just wanted to thank your company and Idris in particular for attempting to repair my boiler on Thursday afternoon and part of Friday.

He tried to get it going but unfortunately on this occasion just could not get it going.he explained to me that part he tried to install was different to my original and that my exact part had been discontinued.

He was very informative and stated that it would be highly advisable to invest in a new boiler in which I am doing at present.

True to the companies policy the boiler was not fixed on this occasion so no charge was made.

I will definitely be reccomending you guys to people and will be turning to you in the future.

Our engineer, Steve, was amazing. He was efficient, courteous, caring about our home and COVID guidelines and most importantly he fixed the problem for the set price as promised. I would highly recommend this service.

you are what you said fair fix people sometimes just want to fix it .not to change the entire unity, fast fix it sorted. I am very Happy.

Excellent service and very fair price for the service, Tyrone arrived within the agreed timeframe and completed the job quickly and to a very high standard. I would highly recommend this service.

Excellent service. Prompt, clean, polite. The engineer was very informative and had the issue sorted within 15 minutes without the need for additional parts.

Great service, fast response. Definitely would recommend.

Boiler losing pressure, repaired leaking diverter valve, still losing pressure, on revisit asked for further payment as problem not related to original fault, it was an existing issue which should have been resolved the first time, he tried to charge us a second time.

Great service . Thanks.

Arrived within 3 hours of request. Identified problem and returned to fit part the following day at the agreed time.

Turned up on when said he would and fixed an urgent issue quickly. Terrific service.

Absolutely dreadful service.

Filled in the details on their website. Informed I would be contacted next day.
Got to the afternoon (of the next day) and due to no contact, phoned them and was assured someone would call back. No one did.

What kind of service is that?

Used local heroes instead and got an engineer out the same day!

Will never use this service again based on this experience.