First Energy Corporation Reviews 7

First i had to give one star to post a review they deserve zero. I moved out of my house I was buying on land contract because the owner lied about the tax’s being current. I moved out in March of 2022 and I rented for awhile and purchased another place in April of 2026 and called to get electric in my name and they said when I paid the $3,000 dollar bill and I said for what? Turns out the electricity was left on for the owner for one and a half year after I moved out and for that price I must have paid for the entire town I moved from so I sent court documents and a letter/lease from a lady who was terminally ill that I was staying with around the clock until she passed, that was almost two months ago and have not heard one word from anyone at first energy. The rates go up several times per year. I think everyone should have the option of two electric utilities not just one and you gotta pay their ridiculous rates or go without. First energy/ Mon Power keeps getting richer and the consumer is in their debt forever unless another power company comes through. What a shame this company is.

Constant climbing prices, mixed with the illiterate third party they use to "make it convenient to pay your bill" makes this company insufferable to deal with. The third party system only allows me to pay my bill in guest mode because it has no idea who I am if I log into my account. The monopoly that's been allowed by some of these companies needs to be broken down. Then they need to be forced to fix everything they made worse "for your convenience".

I host servers for companies and over the last 6 months they have only been online 93.3% of the time due to power going out 14 today times today or a few time a week about 15 power flashes a month minimum fried a monitor this was all the same day

I've been a client of this companies affiliate, JCP&L since June 2009. Dozens of outages since 2009, five this year alone.

Poor service, difficult management to reach, few answers for the endless outages.

Don't buy property they service, they can't or won't maintain the grid effectively.

Power flashes at least three times per day no matter what also, how are they almost 3 stars with only 1 star reviews
5 times out the day of review
Next day out 5 more times

Went out reason too sunny power was half on flashing light for 10 straight seconds

IF yoi are late a few times you pay a massive deposit . Held for a year or else. OVER 25 MILLION IN PA one year. Lets add all your territories. THEY DEPOSIT IT. INFO NOT AVAILABLE TO THE PUBLIC. WHAT BANK, WHAT PURPOSE. THEY GIVE YOU A LITTLE OVER 5% INTEREST BASED OUT OF JERSEY FROM A FRONT CO.WITH FRACTIONAL BANKING HOW MUCH MONEY IS THAT?