Firstmototransport 

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Company details

  1. Transportation Service
  2. Delivery Service

Information provided by various external sources

ll Types of Motorcycles Delivery Shipping your vehicle across the country may seem to be a complicated task. This is why, if you’re planning to move or sell your bike and ship it to another city or state, you might need the help of experts. With a proper carrier, motorcycle delivery can be fun and easy. At ADD Company, we are happy to provide you with professional vehicle transportation services, whether it is trike delivery, quad bike delivery, cruisers delivery, etc. You might have a lot of questions on your mind: ‘How much does it cost?’ ‘How long will it take to get my bike delivered?’ ‘How would I pick it up when I get there?’ ‘Will I be able to track the shipping?’ and many other questions. Stay calm and entrust your needs to us. With solid experience and individual approach to every customer, we know how to make your motorcycle shipping experience safe, affordable, easy, and fun!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Priory park

I enquired at priory park about any properties they may have for sale. I found Becky the manager extremely helpful and friendly!

August 19, 2022
Unprompted review
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Rated 1 out of 5 stars

Do not use this company! SCAM

Do not! I repeat do not use this company. I was told it would be a two week timeframe to pick up my bike. A month later my bike was still not picked up. I called another company who picked up and delivered within a week. It’s been three months. Been waiting on my refund of my deposit. Now they’re awol

June 30, 2021
Unprompted review
Rated 1 out of 5 stars

When I received my motorcycle

When I received my motorcycle, the delivery company never received the money for the delivery and First Moto Transport was closed so was unable to talk to the company and had to pay again and have been trying to call First Moto Transport for the last few weeks I have also left voicemails with and emails with no response at all. Worst Communication and organizational ability. I don’t recommend

May 19, 2021
Unprompted review
Rated 1 out of 5 stars

Scam artists

Initially, they followed up very well but they had a habit of going awol. They call to give me the quote, tried to put the next couple of days down as estimated pickup date but I told them the deal wasn't finalized. They said they'd put down 1-31 May. Dealership contacts me on Saturday, 1 May that the deal was approved & bike would be ready for pickup Wednesday, 5 May. Get a text from Valerie on Monday 3 May they are ready for pickup. I quickly replied that was a no-go. I contact the dealership again...bike can be picked up Tuesday 4 May. I text Valerie, no response. Send another text asking to inform once they've picked up the bike. They respond the following day that they are waiting for logistics to schedule the next truck, no later than 2 days. I decide to cancel the request & ask how long it will take to refund the deposit. No response for 2 days. Told them to stop playing games & refund my deposit. They respond they'll send request to a manager. That was Thursday, May 6th. It's 12 May & no response by text or email. Their facebook page reviews cannot be trusted...they use the same picture on two posts with different names. Almost every positive post is from accounts with no friends, no photos & no posts on the page. Completely fake. EDIT: FB page no longer shows reviews. DO NOT use these people. They are scam artists.
EDIT: Valerie responded by text 13 May. Said refund was transferred already & to let her know when I saw it in my bank account.
EDIT: 26 May. No response from FB messenger, texts from Valerie or messages left on their business phone. Still no refund.

May 11, 2021
Unprompted review
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Rated 1 out of 5 stars

don't ship with them

Booked and paid my deposit and haven't head back from them via phone or email. I will be filling a fraud claim.
Update.... 2 weeks later and received an email stating I would get a refund and a week and half later I don't have anything.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Great Experience Shipping my Motorcycle

Great company! Excellent customer service, communication, transport, drivers & price!

This review was not solicited nor compensated by FMT, this is MY experience and I'm sorry to see some people have had bad experiences as of late.

At the end of last year I shipped my 2006 Husqvarna SM610S Super Moto from Burbank, California to Port St. Lucie, Florida. I was sending it to my nephew as a Christmas gift and for graduating fire academy.

They picked it up within the 2 week window we had scheduled and it was delivered to my parents house in Florida within 6 days. Their price was literally half to one third the cost of what most other transport companies wanted for enclosed transport and the closest other quote I got was over $300 more expensive!

Dave was excellent helping me set it up & communicating with me throughout with any questions I had & kept their timetable and really exceeded my expectations. I did have some challenges reaching them by phone after my initial call and scheduling, but Dave responded to all my emails in a timely fashion so that sufficed in my case.

I texted with the driver that picked it up during the course of the trip and he was very responsive. I couldn’t be happier!

When I moved to California from Connecticut in 2006, I transported my 3 bikes myself. I may be moving to Florida in the next year or two and I will definitely hire these guys to ship my current stable of 5 bikes.

I randomly found these guys, after doing a multitude of internet searches and had never seen their name before until it popped up on like the 50th motorcycle transport search, it was definitely serendipitous and I’m grateful to have found them and to have had an excellent experience.

January 14, 2021
Unprompted review
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Rated 1 out of 5 stars

I would not recommend this moving company to anyone

Our experience was horrible. Our final cost of move was doubled of what they estimated and they didn’t even get everything. I had to take an extra day off work to complete our move. I have a laundry list of things I was very un pleased with. All they could do was give us $100 off. Which really was just a slap in the face from the owner. Considering everything I personally did to help them through the 8.5 hr day. Don’t get sucked in to there cheap quotes because they’re not accurate. I will be filing a complaint with the attorney generals. I was taken advantage of and owner did very little to help.

January 13, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting

Worst movers I have ever worked with. Their customer service is horrid, but I needed a mover immediately so I took it. And then charged me fees that I had not been informed of beforehand.

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

STAY AWAY IF YOU DONT WANT TO BE SCAMMED!!!

This moving company is a Scam I ordered 3 movers I only got two then one mover left for hours to go eat. He didn’t come back until hours later So I was down to one mover. Wow it took 12 hours to move a one bedroom house I was charged for two movers and if I didn’t pay i was threatened they would put my belongings back in the truck I would never recommend them or rate them they are Zero.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Bike came out great!

From my very first email to First moto transport to the moment my bike transported to the destination, these guys were so good and active. They communicated really well through out the process and I as in touch with the driver. He was responding me patiently and it was a good experience to work with these guys.

September 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent delivery and servics

I've never used First Moto Transport delivery services before because I've never had a need for it. However, I have an urgent Motorcycle delivery and I contacted First Moto Transport and asked for their same day delivery services to deliver the package for me. I'm so glad that I chose to use them. The email notices are excellent and they delivered well before time. I will definitely use them again.

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

I would strongly recommend them

I would strongly recommend them. The last moving company I used was only nice before the job.

These guys communicate and explain everything carefully. I got my bike in perfect condition and they were very careful.
Thank you guys.

August 20, 2020
Unprompted review

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