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Flashbay Reviews

256  •  Excellent

5 stars: Excellent
flashbay.com.hk
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Reviews  256

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5 stars: Excellent

Ms Eugene Fu

Ms Eugene Fu, Account Manager of your company has been very helpful and we really appreciate her efficiency
in providing quotation(s) and samples for review before our order.

We surely will order again from your company in the future.

Best regards
Lily Siu
Diamond Federation of Hong Kong, China Ltd.

Reply from Flashbay
Dear Lily,

Thank you for your excellent feedback. Eugene is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. Thank you kindly for your business. Please let us know if we can assist you any further.

Many thanks,

Flashbay Team
5 stars: Excellent

Good Service

The Contact person Lee Ronghua is helpful and attentive to details such as delivery arrangement. Keep up the good service!

Reply from Flashbay
Dear Rex,

Thank you for your kind comment. Lee is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team
5 stars: Excellent

Great

Fast delivery, and Eugene was very helpful.

Reply from Flashbay
Dear Jun,

Thank you for the nice comment. Eugene is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We are always willing to assist you again for any future needs.

Many thanks,

Flashbay Team
5 stars: Excellent

Always hv prompt reply.

Always hv prompt reply.
Very helpful.

Reply from Flashbay
Dear Customer,

Thank you for your excellent feedback. It's great to hear that you have found our service swift and enjoyed the quality of our products. Thank you kindly for your business. Please let us know if we can assist you any further.

Many thanks,

Flashbay Team
4 stars: Great

Fast and nice

Fast and nice.
Easy to communicate Thanks to Lee.

Reply from Flashbay
Dear Giulia,

Thank you for your kind comment. Lee is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. Thank you for trusting Flashbay.

Many thanks,

Flashbay Team
5 stars: Excellent

Rita Xumetra account manager is really…

Rita Xumetra account manager is really helpful and gave prompt assistance every time

Reply from Flashbay
Dear Candice,

Thank you for the nice comment. Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We are always willing to assist you again for any future needs.

Many thanks,

Flashbay Team
5 stars: Excellent

High quality products

i am really satisfied with the high quality products. Jaque helped me a lot throughout the whole production process.

Reply from Flashbay
Dear Isabel,

Thank you for fantastic feedback. Jaque is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. We hope to hear from you again should the requirement arise.

Many thanks,

Flashbay Team
5 stars: Excellent

Professional and excellent service

Reply from Flashbay
Dear Sonny,

Thank you for the very kind feedback, please let us know if we can assist you any further.

Many thanks,

Flashbay Team
5 stars: Excellent

The service is excellent

The service is excellent. Fast leadtime and great follow up service.

Reply from Flashbay
Dear Angus,

Thank you for the positive feedback! It's great to hear you enjoyed our service and we look forward to hearing from you again in future.

Many thanks,

Flashbay Team
5 stars: Excellent

prompt response

Reply from Flashbay
Dear Customer,

Thank you for your kind feedback, we hope to hear from you again in future.

Many thanks,

Flashbay Team
5 stars: Excellent

Very quick and helpful customer service…

Very quick and helpful customer service & follow up - super diligent and lovely team.
Product is of high quality - when the initial stock we ordered was unavailable, the team replaced our entire quantity with a more expensive batch, at no extra charge.

Super recommend!

Reply from Flashbay
Dear Lulu,

Thank you for the glowing review! We are really glad that you are happy with the product and the service that you received. We appreciate your business and look forward to working with you next time.

Many thanks,

Flashbay Team
5 stars: Excellent

Review of Rita Xue

Excellent customer service by Rita Xue.

Reply from Flashbay
Dear Gigi,

Thank you for your kind comment, Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. We are always willing to assist you again for any future needs.

Many thanks,

Flashbay Team
5 stars: Excellent

Great service

Great service!

Stuff Lee Ronghua is very responsible and helpful! Great experiences! Thanks!

Reply from Flashbay
Dear Debby,

Thank you for your great feedback. Lee is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. We look forward to working with you again in the future.

Many thanks,

Flashbay Team
5 stars: Excellent

Reply fast and nice experience

Reply from Flashbay
Dear Mia,

Thank you, we hope to hear from you again soon!

Many thanks,

Flashbay Team
5 stars: Excellent

Great service

Great service, excellent lead-time would buy again

Reply from Flashbay
Dear Alastair,

Thank you for your kind feedback, we look forward to working with you again in future.

Many thanks,

Flashbay Team
5 stars: Excellent

Professional service, excellent product

Quick, efficient, and professional service.

The outcome was fantastic and we will definitely order again from Flashbay.

Reply from Flashbay
Dear Sophie,

Thank you for taking the time to provide the positive feedback on our service on your recent order and we look forward to helping you again in the future.

Many thanks,

Flashbay Team
5 stars: Excellent

I had a great shopping experience with…

I had a great shopping experience with Flashbay. The customer service officer, Mr Lee, was fantastic. The products are also great and were delivered on time. Me Lee even tracked the shipment for me and kept me informed of the progress and delivery. I will for sure shop with them again.

Reply from Flashbay
Dear Customer,

Thank you for the glowing review! Lee is a valued team member, and he will be delighted to know you are satisfied with his work and customer service. We appreciate your business and look forward to working with you next time.

Many thanks,

Flashbay Team
5 stars: Excellent

More than excellent service!

More than excellent service!

We are a new customer. Rita Xue, Account Manager, offered us seamless service - from product selection, quotation, invoicing, payment arrangement to delivery. We are happy with the products (same as the virtual proof). Excellent online and offline experience. Bravo, Flashbay!

Reply from Flashbay
Dear Kris,

Thank you for such fantastic feedback. Rita is a valued team member, and she will be delighted to know you are satisfied with her work and customer service. Thank you kindly for your business. Please let us know if we can assist you any further.

Many thanks,

Flashbay Team
5 stars: Excellent

Good experience with Flashbay

Good service and fast delivery.

Reply from Flashbay
Dear Ferice,

Thank you for your kind feedback, we hope to hear from you again soon.

Many thanks,

Flashbay Team
5 stars: Excellent

Fast response

Fast response, good follow up with excellent quality.

Reply from Flashbay
Dear Sara,

Thank you, it's great to hear you like our service and we look forward to hearing from you again soon.

Many thanks,

Flashbay Team