Forms Plus Reviews 149

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Form Plus are excellent. They not only provide samples free of charge, but also extremely helpful customer service, working with you to ensure you are happy with your purchase. The delivery and turna... See more

Company replied

Rated 5 out of 5 stars

First time ordering, brilliant service from start to finish, needed some advice whilst ordering, phoned up and really helpful, ordered on a Friday with standard next day delivery, amazed when parcel a... See more

Company replied

Rated 5 out of 5 stars

Just placed my first order of boxes and envelopes and i am very pleased with my purchase. The envelopes were cheaper than buying from a shop and the boxes were of a much better quality than expected... See more

Company replied

Rated 5 out of 5 stars

great company, lightening quick dispatch/delivery. Products are always top quality and good price. Communication is lightening quick when we've had product questions. will continue to use this compa... See more

Company replied

Company details

  1. Packaging Supply Store
  2. Envelope Supplier

Information provided by various external sources

Forms Plus is an established company which provides businesses with a wide range of integrated labels, despatch forms and protective packaging. Call 01326 564331


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Rated 1 out of 5 stars

Didn't get my order correct

Didn't get my order correct, promised a refund and then tried to go back on it had to threaten to get PayPal involved as they lied about a refund even though I had it in writing. Crap company

April 7, 2024
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Reply from Forms Plus

Hi Ravinder. Thank you for taking the time out to leave us a review. You ordered 1 box of padded envelopes from us which should contain 100 envelopes, it is my understanding you have counted 98 envelopes and realised there was 2 missing out of the box. You raised this as a case on PayPal as ‘Item wasn’t as described’. We refunded the full order and also posted out some padded envelopes to you to make up for the shortfall. We have since received notification from PayPal, to advise that they have supported the ‘Item wasn’t as described’ case in our favour. If you are unhappy with this outcome, can I suggest this is something you take up with PayPal as the matter is out of our hands.

Rated 5 out of 5 stars

First Order (not the Star Wars one)

Just placed my first order of boxes and envelopes and i am very pleased with my purchase. The envelopes were cheaper than buying from a shop and the boxes were of a much better quality than expected.
Jane/Jayne on the phone was really helpful as i got a bit confused with something (which I now know iIused the wrong email address setting up my account. Her phone manner was top notch.
I will return.

March 18, 2024
Unprompted review
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Reply from Forms Plus

Thanks for your 5* review Craig, we appreciate you taking the time out to do so. Jayne is very happy with her special mention.
Best Wishes
Team Forms Plus

Rated 5 out of 5 stars

A+++++

Great company, quality products and friendly with fast postage.

January 31, 2024
Unprompted review
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Reply from Forms Plus

Thanks for this great review Ben.
Best Wishes
Team Forms Plus

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Rated 5 out of 5 stars

Great service

Great service. Super fast delivery, good quality products. Thank you

October 16, 2023
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Reply from Forms Plus

Thats what we like to read! Thank you for the review Katarzyna.
Best Wishes
Team Forms Plus

Rated 5 out of 5 stars

Always reliable and with super fast…

Always reliable and with super fast delivery. Great quality boxes which my Post Office counter staff often compliment. Very competitive prices too.

October 2, 2023
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Reply from Forms Plus

Thank you for that glowing review Jane! Pleased we keep your local post office happy too!
Best Wishes
Team Forms Plus

Rated 5 out of 5 stars

A great service and product

A great service and product. Arrived quickly and safely. Thank you so much!

September 21, 2023
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Reply from Forms Plus

Thank you for the review Lucy!
Best Wishes
Team Forms Plus

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service and great quality products.
A few of my products had been damaged in transit and they rectified the issue immediately.
Many thanks and kind regards
Lisa.

September 11, 2023
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Reply from Forms Plus

Thanks for the review Lisa, sorry to hear they were damaged in transit but we will always sort this out timely for our customers.
Best Wishes
Team Forms Plus

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Rated 5 out of 5 stars

Quality goods and great service.

Early days but so far very pleased.
After the quality of our company's usual supplier of book wrap went downhill, I shopped around for samples and not only were Forms Plus the fastest to respond and send theirs out, they also came out top re quality, the price too was very reasonable compared to some other companies.

May 12, 2023
Unprompted review
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Rated 2 out of 5 stars

The boxes all burst open and DPD tapped…

The boxes all burst open and DPD tapped both up bit of a mess on arrival - perhaps cartons need upgrading

March 20, 2023
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Reply from Forms Plus

Hi Mark, I am sorry to read that the boxes have arrived in a poor condition, we send out 100's of boxes weekly and haven't had other complaints, I am confident this is an isolated problem, that being said we will of course raise this with DPD. Please do let us know if any of the products are damaged as a result of this and we will replace them.
Best Wishes
Team Forms Plus

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