Freedom Debt Relief Reviews

39,449  Excellent
TrustScore 4.5 out of 5

4.6

In the Debt Relief Service category

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Rated 5 out of 5 stars

Freedom Debt Difference

Freedom Debt relief has quickly made adjustments to my final amount owed on my credit cards. The company does a great job of making sure that the debts are settled in a reasonable and timely manner.

Date of experience: January 11, 2023

Reply from Freedom Debt Relief

That's great, Amy! We are thrilled to see that you are happy with your program process! Our Customer Service Representatives are ready to help if you have any questions about your program.

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Rated 5 out of 5 stars

Cesar was very helpful explanation of…

Cesar was very helpful explanation of the process and I had a concerns or questions, very helpful on answering questions that I had and walk me through the system.
So far everything is going just the way Cesar and walk me through it. I just like to get it behind me ASAP. Thank you so much.

Date of experience: June 06, 2023


Rated 5 out of 5 stars

You got this

When I first called freedom I didn't know what it was all about. They were very informative and told me what my options were and made me feel like there was hope and a future. It truly works if you are willing to make the commitment.

Date of experience: September 24, 2022


Rated 5 out of 5 stars

What a Relief!

Freedom Debt Relief carried me back to a place where I had no credit card debt and they included other debt as well. It was painless. I had the amount taken out of my account and paid way less than I originally owed. The best part was the fact that I could communicate with them online and especially personally whenever I needed to do so. They encouraged me all the way and made me feel secure. Also I learned to live without credit cards. I pay as I go.

Date of experience: October 27, 2022

Reply from Freedom Debt Relief

That's wonderful, Carol! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!


Rated 4 out of 5 stars

I think it’s too early to tell how the…

I think it’s too early to tell how the experience is. I’m too anxious about the whole financial cluster is going to be when I feel like the bottom is going fall out of my life. So I’m going to proceed with info I understand ….and pray.

Date of experience: June 14, 2023

Reply from Freedom Debt Relief

Thank you for the review, Charlene. We understand that it may be stressful at the beginning because of the missed payments, negative credit impact and creditor calls. Rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!


Rated 1 out of 5 stars

Stay away

Stay away, also known as Turnbull Law Group. I am further in debt then I was a 1 1/2 ago, thanks to them. They charge me more in fees to settle a debt, I could of done myself. I am right back where I started and $6553 of my money deposited is gone!!!! All they did was make a phone call and the company reduced the amount. I did the same thing myself after I realized what they were doing. I had 2 debts and 1 was never even looked at after 1 1/2 years all they wanted was more money in my deposit account all the while deducted settlement fees for nothing. How is that even legal? Of the $6553 I deposited $4223 went to fees?? Now I have to hire any attorney to get my money back. STAY AWAY..STAY AWAY

Date of experience: June 04, 2023


Rated 5 out of 5 stars

Totally trustworthy!

All of your representatives are very knowledgeable, warm and friendly, and always very helpful. I am confident I will be consistently well taken care of.

Date of experience: June 15, 2023

Reply from Freedom Debt Relief

We strive to provide quality member care, Roger. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your loan!


Rated 5 out of 5 stars

In just 6 months

In just 6 months, Freedom Debt Relief has reached settlements with 3 of my creditors, one of them being the largest. FDR is friendly, prompt, insightful, and very reliable. I trust this company very much and will stick with them until my entire debt is resolved.

Date of experience: January 16, 2023

Reply from Freedom Debt Relief

That's amazing to hear, Clifford! We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!


Rated 5 out of 5 stars

The Best Thing You Can Do.

I have to tell you, this is the best thing I have done in a very long time. At first I was skeptical, but I was so far in debt I had to have help, things beyond my control put me there and I kept telling myself, I put myself here, I’ll get myself out. But I was wrong.
So if you are struggling in debt, please contact Freedom Debt Relief. They will walk with you through all of it and are always there to answer any questions you might have. I promise you, you won’t be disappointed.
I had so many sleepless night because of my debt, but once I turned it over to them, no more worries about it. Just put your faith in them, you will be glad you did.

Date of experience: March 03, 2023


Rated 5 out of 5 stars

Jason Koop!

My Debt Consultant, Jason Koop was so incredibly helpful and understanding of my situation! He explained everything in detail and was incredibly insightful. He was able to get me a low bi-weekly payment and I was approved right there on the call! Please give this man a raise! I am so glad I reached out today. I feel like a weight has been lifted off my shoulders, extremely thankful and happy!!! Thank you, thank you, thank you 😊

Date of experience: June 28, 2023

Reply from Freedom Debt Relief

Hi Holly,
We strive to provide quality member care. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!


Rated 5 out of 5 stars

Wonderful experience

So far my experience has been excellent. I feel very informed on my account. I am very very good about referring friends and family to Freedom Debt Relief.

Date of experience: November 03, 2022

Reply from Freedom Debt Relief

We love that, Tabitha! Thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.


Rated 5 out of 5 stars

From skeptic to believer!!

I will admit I was skeptical at first (I’ve been scammed before), but now I’m a believer. The communication is nothing shy of outstanding and I’m very much in control of this process. Everything that was explained to me is exactly what’s taken place. I’m glad I took this leap of faith and look forward to resolving my debt.

Date of experience: May 10, 2023

Reply from Freedom Debt Relief

We are glad you took the leap as well, Michael! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.


Rated 5 out of 5 stars

Honestly if it wasn’t for Freedom Debt…

Honestly if it wasn’t for Freedom Debt Relief I’m not sure where I would’ve been it trying to get everything paid. They handled everything with the up most respect and didn’t judge me for the current situation I was in. I was happy with the outcome of not having to deal with the creditors. Freedom Debt Relief made my life easier. Without them I would’ve been homeless. Thank you again. Words cannot express how grateful I am. It took 3 years but in the end I’m debt free.

Date of experience: June 29, 2023

Reply from Freedom Debt Relief

Thank you for the lovely review, Kurt! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.


Rated 5 out of 5 stars

Debt Relief

FDR is helping me get out of debt. The rep was very courteous and informative regarding the process. The emails I have received have also been very useful. I look forward to the day I will be debt free. I am very grateful to FDR for their help.

Date of experience: June 14, 2023

Reply from Freedom Debt Relief

Thank you, Virginia! We strive to provide quality member care. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!


Rated 5 out of 5 stars

David Scherer was most helpful in every…

David Scherer was most helpful in every way, when setting up my account for me. He was very knowledgeable, answered all of my questions and left me with a safe and secure feeling.

Date of experience: June 07, 2023

Reply from Freedom Debt Relief

Hi Peggy,
We strive to provide quality member care. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!


Rated 5 out of 5 stars

I can remember when I head first about…

I can remember when I head first about Freedom , I quickly called to see if I qualified for the program and had many questioned about ow the program works. Me and my wife were up to our head in debteith credit cards. We thought our life was going to end from trauma thinking about how we would get ourseves back to living a normal and stress free life. I t was so bad we were taking meds to help us sleepat night to get rest and stop thinking about our situation.We both came from familes that never talked about money mangement so most of our problems was lack of knowledge and education about money. Going forward Freedom saved our life. We followed the programs advise, put in an amount each month and the company was there to negotiate and be the voice for us to clear out the debt. We have come to the end of out journey and we can truly say we are free from all the debt . We rest well and it's like our lives have changed and we look at our financial understanding in a positive and stress free way. I can tell anyone who is struggling with the same issues we had finacially to please give this progam a chance and if you do what they tell you,your financial life change. I will always share Freedom and thank you to the company and experience workers for showing us how to be free from debt.

Date of experience: June 30, 2023

Reply from Freedom Debt Relief

You are welcome, Joy! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.


Rated 5 out of 5 stars

FDR HAS BEEN A UNIQUE FINANCIAL…

FDR HAS BEEN A UNIQUE FINANCIAL EXPERIENCE FOR ME PERSONALLY! I have never felt I was good at managing my income! As long as I was working I felt I could spend my dollars in what I wanted! Now I am much more thoughtful about the outgo! Thank you for helping me be more considerate!

Date of experience: November 22, 2022

Reply from Freedom Debt Relief

You are very welcome, Jarda! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.


Rated 5 out of 5 stars

The costumer service

The costumer service. The program was explained in detail to me and was made easy to understand. They we also true to their word. Once my first payment went through they began negotiating and were able to lower my largest charge.

Date of experience: May 04, 2023

Reply from Freedom Debt Relief

That's amazing, Jennifer! It is rewarding to hear such great feedback about our team. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!


Rated 2 out of 5 stars

They totally misrepresented themself.

They totally misrepresented themself at the time I signed up. They were dishonest about the fees they charge (it is far more than initially was stated and not transparent at all) and even though they explained to me that my credit score would drop during the beginning period it would come back up. (My score dropped from 650 down to 490 with 4 out of 5 accounts settled) in addition the estimated graduation date keeps being pushed back ( from Jan 2024 not to Feb 2025) even though I make all my payments on time. When I called to address my concern I was told they are not credit experts only negotiators. Signing up with Freedom Debt relief was one of the biggest mistakes of my life. In hinsight I would have been better off making my minimum payments to the creditors.

Date of experience: June 25, 2023

Reply from Freedom Debt Relief

Hello Henning,
We are sorry to hear that you're disappointed with our program. As you know, stopping payments will lower your credit score. However, stopping payments is the only way that creditors will be willing to accept less on a debt. In other words, the action that can lower your credit score can also lower your debt. Since we’ve shown that the credit score impact is temporary, your program is ultimately worth it for the end results: reducing what you owe, resolving your debt, and improving your overall financial standing—including a recovered credit score.

Now, the reason it may keep on getting pushed back is due to the extended settlement agreements that we've made with the creditors. You will notice that some agreements will be for 12, 24 or 36 months, this is only so that the payments to them can be smaller. Now, once we've settled all of your accounts and have gathered all necessary funds, you'll be able to graduate the program even if you have 12 payments left to pay on a settlement. We know how confusing the estimated graduation date may be on the dashboard so we thank you for your comment because it allows us to show management what things may need to be changed.

If you have any additional questions or concerns regarding your program or these topics, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.