While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the remotes, for their excellent functionality and ease of programming. Many people highlight the efficient delivery service, with orders arriving quickly, often within a couple of days. The company's service is frequently described as exceptional, with consumers appreciating the helpful and knowledgeable staff who provide clear instructions and advice. The ordering process is also noted as straightforward and user-friendly. However, some customers also noted issues with incorrect parts being sent or orders not being received. A few other people also felt that the remotes they received were not identical to their original ones, causing some initial concern.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the flawless operation... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and quick delivery... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and efficiency... See more

Order

Reviewers highlight positive aspects of order. Customers consistently report that ordering is easy, with many... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came through in couple of days. Remotes works perfectly, programmed and cloned different frequencies into one duplicate remote, GR20 UNI to be specific. Came with instructions which was slig... See more

Rated 5 out of 5 stars

What a great company. We needed some replacement Hormann garage roller door remotes. We ordered from GateRemotes Ltd and they were such a reasonable price. The YouTube clips and instructions includ... See more

Rated 5 out of 5 stars

We all rely a lot on our electronic devices. It is the moment , although rare, that after many years of reliability something doesn’t quite work. In my case through perpetual long term reliability wit... See more

Rated 5 out of 5 stars

My 2 garages shared 2 Gliderol zappers for more than 20 years until one was lost last year. The local garage door dealers declared them obsolete, leaving me with just one working until I discovered Ga... See more


Company details

  1. Security Equipment Store

Written by the company

Gate Remotes supply replacement remotes for garage doors, electric gates and much more. Easy to program gate remotes available to buy online today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wicked service and professional team!

Wicked service and professional team!
It’s great to know you can trust in the product and be reassured in the professional aftercare team. Thank you, Ive just ordered another kit.

May 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service with professional help

It only took one email
I had a problem with an old remote for my garage door at home - replacement remote not available They came up with a solution sent me details of the parts I needed and how to fit it to my existing system
Outcome - I’m back up and running with minimum fuss and cost - great service

June 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

James was able repair my garage door

James was able repair my garage door, with speed, skill, knowledge and a wealth of experience. We discussed the cause of the damage and made a plan to prevent the problem reoccurring.

May 29, 2025
Advertisement
Advertisement
Rated 5 out of 5 stars

Very efficient service

Very efficient service . I was struggling to find a replacement remote for my elderly parents’garage door as the one they had was obsolete. Gate Remotes recommended an alternative which was easy to program and works effortlessly!! Thank you very much .

April 30, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look