While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My order was confirmed almost immediately by a Viber direct message. I was told the product will be in the shop on the next day but the shipping slipped to the morning after the promised day. It was... See more

Rated 5 out of 5 stars

I receive information right after the order was placed, th enext day reveived info that my order will be ready for pick up on the next day. The staff in the shop was verry nice.

Rated 5 out of 5 stars

I bought some bath equipment online and the service was wonderful. Products arrived as expected. No transport fees applied. I recommend the shop.

Rated 2 out of 5 stars

I received an update on my order on 25 Nov that my order was sent, however, nothing after that. After time passed with no update, I called the local shop where I did the order. I called on two differe... See more

Company details

  1. Bathroom Supply Store

Written by the company

Магазин за плочки и цялостно обзавеждане за баня. Внос на плочки, мебели, душ кабини и смесителни батерии от Испания, Италия, Германия и Полша.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

A Trusted Partner for Over a Decade – Professionalism and Premium Quality

As Head of Partnerships and CMO & CCO at Netpeak Bulgaria, I have worked with many vendors and partners over the years. However, Gaudi DS is one of those rare partners with whom our collaboration goes back more than 10 years — even before the time when we became Netpeak Bulgaria.

Throughout the years, Gaudi DS has proven to be a reliable and trusted partner for many of our agency’s projects. Their professionalism, consistency, and ability to deliver high-quality work have made them a partner we continue to rely on.

On a personal level, however, our relationship with Gaudi DS is even closer. What truly sets them apart is the personal approach they take with every client. They treat each project individually, taking the time to understand the idea and turn it into a high-quality final product. You never feel like your request is rushed or treated as just another order. Instead, they focus on delivering top quality and attention to detail in every product they create.

One of the things I appreciate most is that almost any idea or project can be realized with their help. They are solution-oriented and always find a way to make things happen, while maintaining excellent craftsmanship and quality standards.

Their service is also impressively fast, both in terms of production and delivery. Orders are handled efficiently, and deliveries are organized smoothly. I also want to highlight their courier team, which in my experience has been exceptional. In my case, I had a temporary issue with my leg, and their couriers went out of their way to help by carrying and moving almost everything for me. This kind of human attitude and willingness to help really leaves a lasting impression.

Gaudi DS truly operates on a premium level. From the communication and project execution to the final product and delivery experience, you genuinely feel like a premium client.

Because of this long-term experience, both professionally and personally, I can confidently say that Gaudi DS is a partner I strongly recommend to anyone looking for quality, professionalism, and a truly personalized approach.

February 11, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Quick reaction and pick-up from store convenience

My order was confirmed almost immediately by a Viber direct message. I was told the product will be in the shop on the next day but the shipping slipped to the morning after the promised day. It was still a very quick process, just technically not met what was promised.

The store itself is full of random deliveries and the thing I did not like was the employee did not even show me the product before requesting me to pay, which was a little weird. I know it's not on purpose but it leaves a bad taste and impression. Fortunately the product itself was in good condition and everything was fine.

November 7, 2025
Advertisement
Rated 2 out of 5 stars

Didn’t receive update on my order

I received an update on my order on 25 Nov that my order was sent, however, nothing after that. After time passed with no update, I called the local shop where I did the order. I called on two different dates but no one picked up and no one returned my call. Finally, I decided to just go to the shop and found out that my order was sitting there but no one informed me.

November 25, 2024
Advertisement
Rated 1 out of 5 stars

Nice products, very bad service

The ordered products were "stored" in the backyard of the showroom. I've had one more order from the online shop, for which I did not received a phone call. My experiance with the online shop, the phisical one on G.M. Dimitrov and logistic department is absolute disaster!

August 27, 2024
Advertisement
Rated 1 out of 5 stars

Bad product

$hit product!!! I bought a very high price black bathroom sink that peeled off after a few months of use. I haven't even cleaned it with abrasive or aggressive cleaners - just water. Absolute rubbish.
I haven't even tried to contact them, because I don't want to do anything with these people anymore. Don't waste your money on the products they offer!!!!!!

May 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look