Security Camera Warehouse Reviews 1,380

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’m a tech novice. Had an Admiral NVR with 8 cameras, for over 5 years, and never got the front end working. Too much computer stuff! Recently swapped out front end for a new Admiral. Virtually “plug... See more

Rated 5 out of 5 stars

I've had my SCW system, 11 cameras & DVR for one year & everything has worked great. SCW is a great company! The owner is a very caring person & appreciates his employees. Their sales team & Tech s... See more

Rated 5 out of 5 stars

Customer support is great. Whether for sales or technical support. You are able to talk to someone over the phone quick without all the automated phone options that are used by so many. The team is... See more

Rated 5 out of 5 stars

Nice set up. Had several questions about the recorder. (Flashing red light). Thank goodness for customer support. Would have got it all set up with out them. Excellent phone support group. Need 2 m... See more

Company details

  1. Security Equipment Store
  2. Electronics Store
  3. Furniture Store
  4. Photo Shop

Information provided by various external sources

We pride ourselves on amazing, free tech support, professional products, and the longest warranties in the industry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Good company. Great tech support!

The camera I bought from SCW was my first security camera purchase. After I determined what type camera I wanted, I checked with a few retailers and settled with Security Camera Warehouse, not for any particular reason, but I felt comfortable with the sales rep I talked to and decided to go with them. I ordered my product, it shipped immediately, and when it arrived it appeared to be a well made, quality product.
I had not installed an IP camera before, and because my installation was not typical (a remote location in the oil field) I got with SCW tech support just to confirm that I could indeed do what I wanted to do. The support guys did a mock set-up of my camera and were confident it would work for my application.
Long story short, when I got to the field,and the camera installed, getting it up and running took a few more calls to tech support. I talked with several technicians, all knowledgeable and helpful, but because I had multiple tasks going I had to cut short the time for getting my camera running. On the last day of the job, devoted to bringing the camera online, I got with Chase in tech support, who spent the better part of two hours getting me going. He was great! Two thumbs up. I will continue to do business with Security Camera Warehouse.

November 1, 2018
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Rated 5 out of 5 stars

Professional all the way!

Professional all the way! From the help on getting the correct equipment to tech support setting it up. Personnel and equipment are top notch.

October 28, 2018
Unprompted review
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Reply from Security Camera Warehouse

Thanks, Tim!

Rated 5 out of 5 stars

Great products

Great products, packed with features, easy interface, excellent support

October 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great support, great products

Great support, great products. I am an IT administrator and service many clients. I recommend this company to them as as the gold standard in affordable high quality video security.

October 22, 2018
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Rated 5 out of 5 stars

Quality products and excellent service!

From the very beginning they were excellent. Helping me decide on exactly what I needed, meeting my budget and everyone was very professional. It's been quite a while since I've had the pleasure of doing business with such great people!

If you need a quality product that's completely backed with very knowledgeable experts then this is the place to get it!

October 16, 2018
Unprompted review
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Rated 5 out of 5 stars

Florida buyer

Florida buyer. Installer from here said the cameras were the best he had ever seen! Very happy with the picture clarity. After having just been robbed, I am very secure knowing that now my house is being “watched”. I would recommend this company to anyone. My delivery came in 3 days time, and set up was easy. Bought 6 cameras, and I have it set up to record and view live on a monitor. Purchasing from SCW was the BEST decision. LOVE IT!!!

October 8, 2018
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Rated 5 out of 5 stars

I have just ordered my 2nd NVR system…

I have just ordered my 2nd NVR system from Security Camera Warehouse and am completely satisfied. The staff is very knowledgable and professional and the equipment is first class. Instructions and support are top notch. I have only had to contact support a few times over the years and they are always ready and willing to help. All problems have been solved quickly.

You can not go wrong using Security Camera Warehouse.

October 5, 2018
Unprompted review

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