Gomibo.de Reviews

1,870  Excellent
TrustScore 4.5 out of 5

4.6

In the Cell Phone Store category

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Reviews4.6

1,870 total


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Rated 5 out of 5 stars

Very satisfied

Phone was as expected, in sealed package and it arrived within 24 hours from another country! Very satisfied with this service, will recommend to others and order again.

Date of experience: May 21, 2023

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Rated 3 out of 5 stars

Order Xiaomi 13 Ultra

On 31.05.23 i order a Xiaomi 13 Ultra in Gomibo. First it should arrive on 10.06.23, then they said it takes until 07.07.23 and now we talk about 21.07.23.

Get a friendly call from Customer Support. So far so good, but we know the real reason why there was no delivery.

Date of experience: May 31, 2023


Rated 5 out of 5 stars

I ordered a phone and case last week…

I ordered a phone and case last week from this site. My package arrived within a few days. Phone in excellent condition. Really enjoying getting used to it. Emails from tge company throughout the process. Great to do business with. Problem was with UPS delivery service. They were a nightmare to deal with at this side.

Date of experience: March 03, 2023


Rated 1 out of 5 stars

AVOID AT ALL COSTS

Ordered a phone, wasn't exactly fast but it arrived on a reasonable time.

After 2 months there was a hardware error. Of course I opted for repair, described the error meticulously and send in the device. After 4 weeks I did not hear anything back or saw anything in the repair log that I got access to. So I send them an email setting a deadline because buying a new phone and then being without one for 4 weeks is aggravating. Especially when the phone is 2 months old, it's an obvious hardware error and honestly they should replace it. After setting a deadline a day after I get a mail that the repair is finished and the phone will be send back to me. Wait what? Surely they must've send a new one because they realized the phone was broken from the beginning, because a repair in such a short time is not possible. Nope. They just opened my package - AFTER 4 WEEKS - looked at the phone, didnt go into detail, wrote down there was no error to be found and send me the same phone back. What the heck? Now I'm left with a broken phone, but honestly I can probably be lucky the phone was not worse off than before sending it in judging other reviews. I will have to bring it to a local repair shop at my own cost to see what can be done and after that I will hand it to my lawyer.

Date of experience: July 14, 2022


Rated 5 out of 5 stars

iphone 14 pro max

We bought an iphone 14 pro max. Delivery was pretty fast and the phone was in its original packaging. Until now, we have not contacted them and the phone alsi works fine.

Date of experience: January 12, 2023


Rated 5 out of 5 stars

Good afternoon

Good afternoon.
I ordered HomePod 2 from you.
Delivery to Latvia in 24 hours!!!
Thank you very much!
Satisfied with both HomePod and service.

Date of experience: May 28, 2023


Rated 5 out of 5 stars

Good prices

Good prices, easy order and fast delivery.
I ordered a headset on 22 Dec and it was delivered on 24st, before Christmas.

Date of experience: December 21, 2022


Rated 5 out of 5 stars

Amazing speed

Amazing speed. Ordered in the evening, received the package on the next morning

Date of experience: January 15, 2023


Rated 5 out of 5 stars

Great!

Extremely fast delivery! 25 hours from Germany to Poland!

Date of experience: June 05, 2023


Rated 5 out of 5 stars

Placed the order on Sunday

Placed the order on Sunday, 6th of November at 11:06, product arrived on Monday morning in Romania. Unreal how fast everything went.

The customer support was spot-on, super responsive, and very helpful.

Highly recommend!

Date of experience: November 06, 2022


Rated 5 out of 5 stars

Great Customer Support

So far my best experience with Customer Support I've ever had. Since I have few UPS point in the neighbourhood, gomibo provided me with a DHL return label instead - that was really helpful. Then NL post lost my return package, but the communication with support was fast, friendly and effective.

Date of experience: October 11, 2022


Rated 5 out of 5 stars

Super fast shipping

Super fast shipping. Everything was as ordered. really pleased with the purchase, I recommend it!

Date of experience: November 02, 2022


Rated 5 out of 5 stars

Outstanding service

Outstanding service: I erroneously ordered a product twice and then complicated the communication with Gomibo by mixing up the order numbers. Not to worry, Gomibo sorted it out in no time and without delay to the delivery of my order. Loved the experience, will happily shop with them again!

Date of experience: September 30, 2022


Rated 1 out of 5 stars

I have ordered phone on gomibo.de

I have ordered phone on gomibo.de
Payment with credit cards (different) was unsuccessful without any explanations.
Payment via Paypal - they charged the amount, but in a minute refunded it without explanation.
I have received this refund in few days, but less amount because of currency conversion issue.
No proper explanation about the cancelled by GOMIBO.DE payment.
Lost time, lost money.

Date of experience: August 02, 2022