GPUCONNECT Limited Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items like fans and cables meet or exceed expectations and are well-packaged. The delivery service is frequently highlighted as fast and efficient, with many people appreciating the quick dispatch and tracking availability, even for international orders. Reviewers are particularly impressed with the overall service, describing it as fantastic, professional, and helpful, with excellent communication. Many consumers found the products to be exactly what they needed, saving them from buying new graphics cards and ensuring their components worked perfectly. However, some customers also noted issues with their orders, such as receiving a different version of a product than what was ordered or a cable not working as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many noting that items arrived as described,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick shipping times.... See more

Quality

Customers had positive experiences with quality, consistently reporting that products were exactly as... See more

Service

Customers consistently note positive experiences with service, often describing it as fantastic, fast, and... See more

Order

People report ambiguous experiences with order, with some finding the transaction easy from start to finish,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product needed was easy to find, at great price. The transaction was easy from start to finish, Delivery was very quick as stated, I was kept up to speed on all shipping progress. Great smooth tran... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely fantastic service! Had an ARGB sync lead made for my Palit GPU — something you just can’t buy anywhere. GPUCONNECT made one up for me perfectly, and I couldn’t be happier with... See more

Company replied

Rated 5 out of 5 stars

I needed new fans for an aging geforce RTX 2060 trying to run substance designer, Unreal Engine, and marmoset at the same time in some occasions. Buying a new card wasnt an option. I'... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional and they took the time to make sure I had the right cord. My previous experience with another company left me unsure and worried I would make he same mistake. GPUC... See more

Company replied


Company details

  1. Computer Accessories Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronic Spare Parts and Components Store

About GPUCONNECT Limited

Written by the company

GPUCONNECT is a UK based Limited company based in Berkshire and founded in 2021 as a supplier of replacement graphics card fans, bespoke, handmade cables and adapters serving the enthusiast DIY PC markets. This was as a result of identifying a need that was not met in the market at that time. The business was started on ebay, soon followed with the creation of our dedicated website and over the last couple of years has seen a growth in the range of products available, largely due to the feedback and requests of our loyal customer base.

We specialise in hard to find products, graphics card modification cables, adapters and GPU / PC cooling solutions. We welcome customer feedback and requests, and are on hand to answer any questions you may have.

We are supportive of the right to repair, with a significant proportion of our products are aimed to provide easy DIY repair solutions for PC hardware and peripherals. We ship our packages efficiently in 100% recyclable outer packaging and would ask our customers to recycle these when are where possible.

Visit us here

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Service

Dispatched quickly despite being an order just before New Years. Exactly what I needed to replace a burnt out fan, Asus part and not cheap copy, works as expected. Will order again.

December 31, 2024
Rated 5 out of 5 stars

Genuine EVGA fan.

I had one noisy fan on a three fan EVGA RTX3080 which slowed down and eventually stopped, after looking around online for a replacement I actually got a genuine one from GPUCONNECT, most of the others were unbranded and located in China with estimated delivery sometime in the new year, they were cheaper but I wanted a genuine one and also didn't want to wait.

December 9, 2024
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Rated 5 out of 5 stars

Outstanding Support and Expertise – Highly Recommended!

I was looking for adapter cables to replace the fans on my GPU. Even before purchasing, I received excellent support via WhatsApp. Unfortunately, my carefully "thought-out plan" didn’t work as intended because my GPU firmware didn’t cooperate. However, the support didn’t stop there. The seller continued to provide outstanding assistance and guided me through the issue. I can wholeheartedly recommend buying here. Your purchase will support the right people.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Good place for spares

Delivered in good time and cheapest price i could find outside of china for the scroll wheel and skates
Would order again.

November 28, 2024
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Rated 5 out of 5 stars

Good, Reliable Service and Product

Even though the package came from overseas, it was prompt and in good condition. I haven’t installed it yet, but it looks and feels authentic. I don’t expect there would be any issues.

November 9, 2024
Rated 5 out of 5 stars

Quick and trustworthy service done with great care!

Ordered GPU fans which I could not find anywhere else that seemed trustworthy. Thankful gpuconnect did have them! Surprised by the quick emails confirming the order and the label with tracking number a few minutes later! Delivered in a compact cushioned envelope with a very well packed box. Lovely attention to detail with the gpuconnect stickers on the bubble wrap - it shows care and I, as an artist, appreciated it! Thanks!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, helpful responses from the shop's support team

I was impressed with the swift order processing and the prompt, helpful responses from the shop's support team. When I had questions about compatibility, they provided additional information and assurance which eased my concerns. I’m pleased to report that the ordered adapter works perfectly. I highly recommend this service.

October 3, 2024
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Rated 5 out of 5 stars

Quick easy ordering

Excellent description of product, so you easily select the right cable, and easy ordering process.

Only downside in my order, which was completely out of GPUConnect hands, despite clear and correct VAT/duties markings on envelope, my local courier kept the package in customs handling for a week.

For the specific ordered product works like a charm and my fans can now run on gpu BIOS fan curve, rather than a custom curved created off the PWM connections on the card.

September 16, 2024
Rated 5 out of 5 stars

Fan replacement

GPU Connect were the only supplier that I could find that had the correct fan for my GPU. Good price, fast delivery and GPU now working again.

August 26, 2024
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Rated 1 out of 5 stars

Sent me message

Sent me message, that my return is approved
And they will provide further details soon, but no response from them for more than a week already
It’s a scam

August 26, 2024
GPUCONNECT Limited logo

Reply from GPUCONNECT Limited

Sorry to hear you did not receive a response, however it was sent!! I have checked our logs and can confirm:

- You submitted a return request at 12.20 on the 31st Aug 24.

- We accepted the return at 12.27 on the 31st Aug 24.

- We emailed returns details at 12.47 on the 31st Aug 24.

All completed within 30 mins of the request?
Here at GPUCONNECT.com we pride ourselves on customer service. Our ebay 4000+ 5* ebay reviews are testament to this https://www.ebay.co.uk/fdbk/feedback_profile/gpuconnect_com.

Sorry to say but on occasions emails can get filtered by over sensitive spam filters, and I can only suspect this was the case with your email. However I have just sent it to you again just now. Please also note we have multiple ways to get in touch, via email, Whatsapp and online chat. If you do not receive this email again I would kindly ask you to check your spam filter or try to get in touch with us this can be done quickly and easily here: https://gpuconnect.com/pages/contact, the online chat is on our website and the email address is at the bottom of the page.

Unfortunately the only way we knew you had an issue was from this review :( but we are here to rectify!

Rated 5 out of 5 stars

Great experience

I’d been looking for this adapter cable for some time. A lot of places used poor pictures and confusing descriptions. This place was the only one I found to be accurate.
The delivery was fast and well packaged no complaints.

August 12, 2024

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