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See what reviewers are saying

Rated 5 out of 5 stars

Firstly, I was able to buy the products I was looking for at the lowest price on the Internet. Second, I received the products I was looking for in two days after I bought them. Such a company like... See more

Rated 1 out of 5 stars

I ordered four cartons of oat milk from Greenist but they did not deliver the oat milk I ordered. Instead they delivered a different sort of oat milk. The oat milk I received had oil added and was t... See more

Rated 3 out of 5 stars

I placed an order at greenist.ch on 10th Jan but haven't received anything. I've phoned and emailed twice but no reply. Now discovered the company is in Germany and contacted through that email instea... See more

Rated 5 out of 5 stars

Greenist is a great and professional company to work with and we have had positive experiences with them so far. The range of organic products is extensive and the follow-up is very professional, even... See more

Company details

  1. Vitamin and Supplements Store
  2. Natural Foods Store
  3. Organic Drug Store
  4. Organic Food Store
  5. Organic Shop

Written by the company

Gesundheit, Schönheit, Naturkosmetik, Vitalfood, natürliche Nahrungsergänzungsmittel, Bio-Drogerie, effektive Mikroorganismen und vieles mehr bei greenist.de - deinem familiengeführten Online-Shop.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Tricky to contact

I placed an order at greenist.ch on 10th Jan but haven't received anything. I've phoned and emailed twice but no reply. Now discovered the company is in Germany and contacted through that email instead. Finally got a reply… Hope my order arrives eventually.

January 10, 2023
Unprompted review
Rated 1 out of 5 stars

This website is as good as a SCAM

This website is almost as good as a scam! Ordering within Switzerland but you still have to pay for border taxes to be shipped within switzerland! What a joke! On top of that, you have to pay for shipping as well. Never again!

November 29, 2022
Rated 1 out of 5 stars

Scammed...

Took the money, but didnt send the goods! Zero response from the customer service after multiple attempts... Stay away!

October 16, 2022
Rated 1 out of 5 stars

The worst service ever, never buy from them

Every email that has been sent to me is in danish. There is absolutely no response from their client service. I need to pick up a package from a postal office, but the thing is noone has told me where that is.
If you are not danish, just do that to yourselves.

September 20, 2022
greenist.de logo

Reply from greenist.de

If you have a delivery address in Denmark, the automatic correspondence will be in Danish. If you write to us via customer service, we will reply in the same language as you wrote to us.

Rated 1 out of 5 stars

parcel damaged , not delivered, money taken

order made on 27.06, money withdrawn immediately and the parcel send 22.07 only. As GLS on 03.08 informed the parcel is damaged, so not delivered. contacted Greenist-on 03.08, no reply, no refund.And no I have not receive any refund from you on 22.07 or any message/reply, only until i reached out to my bank and explain them the situation- my bank refunded me in august.

August 9, 2022
Unprompted review
greenist.de logo

Reply from greenist.de

Hi Yevhenia
you are a regular customer. We are very sorry, that your 5th order was damaged by GLS. We gave you a full refund an 22th July on your credit card.

Rated 5 out of 5 stars

5***** stars to greenist.dk

Ordered saturday evening and received the parcel on friday morning (5 days later in Cph, DK), the items were very well wrapped, and everything exactly as described
I will definitely order from greenist again :)

June 24, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I received a damaged delivery and contacted them several times to check how I can return it. Their Customer care speak only German and understand neither English or Danish even though they operate in Denmark. I tried the same via email and got no reply whatsoever despite multiple attempts. Never buying from them again

April 22, 2022
Unprompted review

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