Gumtree Reviews 7,495

Listed items and received several harassing and scam messages from people. I reported these and absolutely nothing has been done. I certainly don’t consider this to be a safe site to sell from and definitely will not be listing anything in the future. I was also charged over £10 to list despite it supposedly being a free site.

Reported scam, 3 days no reply. Friendly over the phone send them all the necessary documentation, NOTHING!! The person still operates freely and has an active account for 9 YEARS? HOW?

They didn't check out a seller properly, so indirectly I bought an Amstaff for £150. The seller refused to take him back. I had to hand the dog to the police because he was too big for me to handle. The seller rushed away after I'd handed over the money. He'd been advertised as a staffy cross. Before I knew he was a banned breed, I tried to rehome him back onto Gumtree. They refused my ad. They haven't paid me my almost £12 for the ad, though I've asked for it back, because they'd refused my ad. Not only did they sell me a banned breed dog, they are ignoring my request for a refund of £12.I made the mistake of the seller bringing him to me and I handed over the money before seeing him. I'm a pensioner and I can't handle a massive dog. The police said they'll probably have to put him down. He's not 2 years old until October. I'm totally distraught because of thinking a beautiful puppy will be put to sleep because of my actions of not checking him first. But Gumtree should have checked the seller also. Gumtree are ignoring my emails.

Ok people's, Please note if used correctly this platform is one hell of a great King of recycling goods. Be it buying or selling if done right works a dream. I disagree with all the one stars which are not correctly reviewed ( my view)
Great place to clear and sell. Great service and thanks.

Selling my car on their site in Perth. Paid for their tier 2 exposure pack and my car which I have listed very cheap and is very common has only had 57 views in 3 days over the weekend in a city of 2.5million I would get more views parking it on the corner with a sign on it, absolute waste of time and money

I had my account restricted when an impatient buyer opened a case against an undelivered item while it was still in transit. Subsequently when he opened a case with PayPal he refused to close it upon receipt of item and I had to refund him the full amount regardless.
When I contacted help desk to explain my case they vaguely told me my adverts of old bric a brac and childhood toys to be paid for via cash on collect or insured PayPal was in violation of their policies and my account would not be reinstated.
Not very helpful.

Gumtree advert for a dining table (where the meal is served and drops to the floor) is so juvenile, and does not credit its audience with any sense whatsoever!

2.1 score for Gumtree? That says it all. I'm surprised they're still trading....it's a dinosaur now, surpassed by Facebook Market, Vinted and others - who can actually get the selling experience right. I hope Gumtree management will be sacked soon. I list ads, my account says they are live - but they never are. No messages, or communication as to why I can't post. Just use FB Market place or Vinted. Just not Gumtree or eBay.

99.8% time wasters

Basically you list stuff, even for free and you get a flood of enquiries.
You agree price and pick up time. You set your day around that AND THEY NEVER TURN UP.

TIME AND TIME AGAIN!

Not Gumtree's fault but I advertised a TV for free and had several responses mostly of the 'It is still available?' type? I thought it was going to be easy to get rid of the TV but not one of these idiots ever collected it. I'm perplexed about why people do this.

I put an advert on. It’s been on 3 weeks.
I updated the advert today with new pictures & it was deleted saying it goes against the rules.
Nothing changed apart from updated pictures
No refund or exclamation why

Used to love using Gumtree, but now it's all too messy and they also starts to charge for posting ad such as letting a room. Only found out today, never received any notification. No wonder, I had no notification when someone messaged me in July to an ad I posted back in Jun 25.
Years ago, there used to be ads from people wanted to rent but none now. Don't think it is useful anymore and too many scams on this website making it not trust worthy. Sad, as it was a good website for posting simple ads.

Be very carful posting your phone number on the advert.
I was texted this morning by someone pretending to be a potential buyer.
They text first then ask you to email them back.
They  say they want the goods and they will pay with PayPal account.
After a while they will come back and tell you that they have a problem paying the courier but they will put the cost of the courier as an extra payment into your account and you are to pay the courier fee for them!
All a total scam and an attempt to steal money from you.
Gumtree’s attitude when I complained was very blaze.They more or less blamed me.
I have reported the incident to Action Fraud.
Denise Waddell.

Stop allowing people to sell animals on here. They are often sent to home where they are not safe. Do something about it, you never take an interest and it’s very unsympathetic. These poor animals are left defenceless because you can’t control this problem!

They took my payment then removed my advert saying I had multiple accounts
I most certainly have not !
I just joined to post an advert.
How many people are they actually scamming !!

I've been getting a posting ads too frequently error and it's really annoying. It's frustrating trying to relist stuff. Let alone the amount of people wasting your time I'm not even sure why I bother with it anymore.

I purchased a drill from a guy in bamberbridge, john,I paid my bank transfer money Sunday 27 July, he strung me alone all week saying he will post now he is off line I contacted Gumtree ,they said they can do nothing.
DONT USE GUMTREE..

The idea of Gumtree is good, but they have never incorporated strategies to combat the amount of sellers who waste your time. For example, yesterday I made two enquiries about pianos. I checked right up to this morning, but I received no answer and now I have to begin again, but not with Gumtree. I'm finished with them.

MUST SORT OUT THE OPTION TO LEAVE A NEGATIVE REVIEW AS A BUYER CAN JUST LEAVE A BAD REVIEW SIMPLY AFTER A COUPLE OF MESSAGES FOR INSTANCE IF BUYER ASKS IF AVAILABLE YOU SAY YES THEN THEY ASK IF YOULL ACCEPT A LOW OFFER YOU SAY NO , AND BOOM NEGATIVE REVIEW LEFT ILL BE DELETING MY ACCOUNT

A scam,paid for repost and haven't been done,tried to contact no answer very disappointed