Gym Plus Australia Reviews 170

•

4.4

Fitness Equipment Store

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Honestly didn't expect the quality to be this good. I bought the L4 power rack and bench setup and everything feels super solid. Packaging was tidy, instructions were clear, and customer service repli... See more

Ordered a set of bumper plates and flooring mats for our home gym. Freight updates were clear the whole way through and the team even helped me double check if the mats would fit my space. Really smoo... See more

I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... See more

Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more

Company replied

Company details

Fitness Equipment Store

Written by the company

Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.

Contact info

2/22 Furlong street, 3977, Cranbourne West, Australia
0356158001
info@gymplus.com.au
gymplus.com.au

4.4

Excellent

170 reviews

5-star

4-star

3-star

2-star

1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

VULCAN Fitness

vulcanfitness.com.au

4.9

(718)

KINGKONG FITNESS

kingkongfitness.com.au

2.1

(76)

VERVE Fitness

vervefitness.com.au

4.9

(3K)

Dynamo Fitness

dynamofitness.com.au

4.9

(628)

Overdrive Sports

overdrivesports.com.au

4.7

(180)

Gym Direct

www.gymdirect.com.au

3.7

(3K)

sumostrength.com.au

3.9

(196)

Gymnastics Direct

gymnasticsdirect.com.au

4.6

(23)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Updated Dec 10, 2021

Well I did order 3 weeks ago and I have…

I did order 3 weeks ago and I hadnt received anything. I did contact the store and the customer service team was very helpful in solving the problem. Great customer service. Thanks again

December 8, 2021

Reply from Gym Plus Australia

Dec 16, 2021

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Updated Dec 12, 2021

I have yet to receive my product

I have changed my review to 3 stars as agreed with the seller for them to provide a refund

December 8, 2021

Reply from Gym Plus Australia

Updated Dec 13, 2021

Dear Emma,

Thanks for updating the review. Our accountant team has refunded you for this order. We feel so sorry for the delay and we hope to continue serve you in the future.

Kind Regards

GYM PLUS

Dec 8, 2021

Order was shipped timely and…

Order was shipped timely and accurately. All arrived at once and is of the quality expected

December 8, 2021

Reply from Gym Plus Australia

Dec 8, 2021

Dec 7, 2021

Thank you great service and arrival…

Thank you great service and arrival very quick

December 7, 2021

Reply from Gym Plus Australia

Dec 8, 2021

Updated Dec 21, 2021

I ordered my gym mat over three weeks…

I ordered my gym mat over three weeks ago and it still hasn’t arrived. It’s so incredibly frustrating. The mat finally arrived and is fine

December 7, 2021

Reply from Gym Plus Australia

Dec 8, 2021

Dear Bree,

So sorry for the delay. We have pushed the delivery for all the parcels in WA and had announcement for the delay in WA. Your parcel will be delivered very soon based on the reply from Courier company.

Thanks so much

Kind regard

GYM PLUS Customer Service Team

Very Easy experience.
Competetive pricing, easy to order, delivered quickly.

December 1, 2021

Reply from Gym Plus Australia

Dec 2, 2021

Nov 30, 2021

Excellent quality and fast shipping and amazing affordable price compared to other places my daughter absolutely love this air track it fulfils all her acro needs for practicing acro and cheerleading will be looking at getting a bigger one in the near future

November 28, 2021

Reply from Gym Plus Australia

Nov 29, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look