Heartboxscotland Reviews 510

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company, often expressing joy and anticipation for their monthly deliveries. Customers consistently praise the high quality and uniqueness of the Scottish products, appreciating the thoughtful curation and variety in each box. The customer service is frequently highlighted as exceptional, with many people noting the fast, polite, and helpful responses. However, some customers occasionally experienced issues with product quality, such as items breaking after minimal use, or receiving damaged goods due to insufficient packaging. A few people also mentioned not receiving promised merchandise or experiencing missed deliveries.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, praising the outstanding and high-quality... See more

Subscription

Reviewers mention positive feedback about their subscription, with many expressing excitement and... See more

Customer service

People report positive experiences with customer service, consistently describing it as amazing, great, and... See more

Location

Customers had positive experiences with the location, expressing a strong affection for it. Reviewers enjoyed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has always been my dream to travel to Scotland, so much so that I actually looked into moving there. Since neither have happened yet receiving my Heartbox each month makes me feel closer to that dr... See more

Company replied

Rated 5 out of 5 stars

Absolutely love receiving my box of Scottish items every month. The thought put into the boxes every month to create these boxes is amazing, the recipes sent are always delicious. Each month whe... See more

Company replied

Rated 5 out of 5 stars

Great products! Amazing customer service! Add-to-box items are wonderful! A surprise every month! Can't say enough good things about HeartBox!!!

Rated 5 out of 5 stars

All my transactions with Heartbox have been great. There are the occasional shipping issues, but that is beyond the control of Heartbox. I would suggest on something like the "treats of Scotland" to n... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Whether you are a Scot who has wound up on sunnier shores or just a fan of Scottish culture and talent who wants to discover more of our nation’s finest gifts, our beautiful premium products will bring Scotland to YOU. Every month, we will deliver a Heartbox packed with a wide selection of high-quality gifts encapsulating Scotland’s proud heritage. You’ll be surprised and delighted by our selections, which will bring little pieces of Scotland to you, wherever you are – and for a while at least, bring your heart back home. A Scottish subscription box where you choose how regularly you would like to pay. LITTLE PIECES OF SCOTLAND TO YOUR DOOR - WHEREVER YOU ARE.


Contact info

4.8

Excellent

TrustScore 5 out of 5

510 reviews

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Rated 5 out of 5 stars

Great products!

Great products!
Amazing customer service!
Add-to-box items are wonderful!
A surprise every month!
Can't say enough good things about HeartBox!!!

May 5, 2026
Rated 5 out of 5 stars

I love my monthly heart boxes

I love my monthly heart boxes. Just when you think it can't get any better, there's something wonderful and new. I use many of these things everyday. I grew up wanting to know more about my surname. This is where my interest in Scotland began. I've been hooked on Scotland ever since a visit to meet a distant cousin. I've never been so in love with a place. Getting these boxes is my little piece of Scottish heaven.

April 3, 2026
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Rated 5 out of 5 stars

Nice variety

Nice variety, love the informational emails, reminds me of my vacation to Scotland every time I opened a box.

October 17, 2025
Rated 5 out of 5 stars

💙 My Headtbox

I love each and every item I have received our added. Each month is Christmas for me. I’ve yet to travel to Scotland, but I feel her calling me deep in my soul! I’m fascinated by her beauty, her history, and her traditions!

April 3, 2026
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Rated 4 out of 5 stars

Very nice items in the box

Very nice items in the box. It would have been extra special if there had been a snack inside.
Prompt arrival and well packaged.
Im not sure who gathered the item and boxed them, but they did a great job.

April 3, 2026
Rated 5 out of 5 stars

I have been receiving these boxes for…

I have been receiving these boxes for many years, and love each and every one of them! It's such a thrill each month to see what's inside!

March 13, 2026
Heartboxscotland logo

Reply from Heartboxscotland

Thanks for being a loyal member of our clan Nadine, we love bringing you a wee piece of Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 .

Rated 5 out of 5 stars

I love getting my box

I love getting my box , it is always filled with wonderful things.
It reminds me of Scotland , when we went I love getting surprised!

March 13, 2026
Heartboxscotland logo

Reply from Heartboxscotland

We love getting a wee surprise Karen. Thanks for being part of our clan and taking the team to feedback.

Wam wishes
Gemma 🏴󠁧󠁢󠁳󠁣󠁴󠁿

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Rated 5 out of 5 stars

Gemma is amazing and the box is perfectly curated. Subscribe.

Gemma goes the extra mile for her subscribers-- which speaks volumes of her character. The box is a wonderful treat. Shipping costs are a lot to the states (but that is not their fault) The goodies align with the price of the box. My dreams will come true when i get a unicorn themed box-- with maybe Julia childs painting on the glass!

December 16, 2025
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Reply from Heartboxscotland

Oh no Dana i'm so sorry to hear this we will of course put this write. One of the time will be in touch with you to get a replacement to you.

Thanks for being part of our clan and taking the time to feedback.

Warm wishes.
Gemma 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Rated 5 out of 5 stars

I love my Heartbox

I love my Heartbox! 🤍💙🏴󠁧󠁢󠁳󠁣󠁴󠁿Always great quality gifts and the possibility to upgrade our box. I love this idea. It’s a great complement. Customer service is the best, if you write with a question, you get an answer really fast. I appreciate that. The best Scottish box 🏴󠁧󠁢󠁳󠁣󠁴󠁿👏🏻

March 13, 2026
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Reply from Heartboxscotland

Thanks for being part of our clan Marie-Therese we love being able to bring you a wee piece of Scotland when you can't be here.

Thanks for the feedback on our add to box items, it means the world.

Warm wishes.
Gemma

Rated 5 out of 5 stars

So delighted!

Every item, has a place in our home. Love the heather honey is perfect!

March 11, 2026
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Reply from Heartboxscotland

Thanks for being part of our clan Cynthia and taking the time to feedback. We love the Heather Hills Honey too!

Warm wishes.
Gemma 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Rated 5 out of 5 stars

I love everything I've gotten

I love everything I've gotten. Such a good variety of items and the price is good too

March 13, 2026
Heartboxscotland logo

Reply from Heartboxscotland

Thanks for being part of our clan and taking the time to feedback. We love bringing you a wee piece of Scotland when you can't be here.

Warm wishes.
Gemma

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Rated 5 out of 5 stars

Each Heartboxscotland is just wonderful…

Each Heartboxscotland is just wonderful and is always better than the last. I'm always pleased with the variety of items in each box.

March 13, 2026
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Reply from Heartboxscotland

Thanks so much Charlene for taking the time to feedback, we love bringing you a wee piece of Scotland!

Warm wishes.
Gemma 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Rated 5 out of 5 stars

Great company to deal with all around

Great company to deal with all around

February 23, 2026
Heartboxscotland logo

Reply from Heartboxscotland

Thanks so much for being part of our clan Jason and taking the time to feedback. We love bringing you a wee piece of Scotland when you can't be here.

Warm wishes.
Gemma 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Rated 5 out of 5 stars

All of the products are high quality &…

All of the products are high quality & beautiful. In my last box , I received a green stone in my pendant instead of the purple. Other than that, I have been more than happy with everything. A great assortment.

February 23, 2026
Heartboxscotland logo

Reply from Heartboxscotland

Hi Shelley thanks for taking the time to feedback and being part of our clan! We love bringing you a wee piece of Scotland when you can't be here.

Warm wishes.
Gemma

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