I love most of the meals
I love most of the meals, however, when I’ve had items missing or incorrect it’s like an obstacle course to make contact and resolve. It’s happened a few times and I can never get a response
HelloFresh Australia Reviews
3,975 • Excellent
4.3
Dinners are good
Dinners are good, got a fruit box though and there were so many bruises. You could tell they must have been thrown around a bit. Didn’t end up eating most of them due to that so was a waste of money.
The food is fresh and once you have…
The food is fresh and once you have prepared it, is so tasty😋 So healthy and love the beetroot relish , when i made the burger and sweet potato chips ,yummo 😊😋
I have been very happy with my boxes…
I have been very happy with my boxes from Hello Fresh. The quality of their protein and greens cannot be faulted.
I have been trying this out for my middle aged son who lives on his own and who, up to now, has lived off ribs and burgers. He is learning to cook with Hello Fresh and I am hoping that he will be able to feed himself soon with the proper food we have been getting from this very reliable company.
Find too many elements to put together
Find too many elements to put together. I work late and want quick meals to put together. But they are delicious.
Jesus's christ yes you guys are awesome…
Jesus's christ yes you guys are awesome love the food. I have already wrote a review before stop asking me to do more. Thanks
P.S hello fresh is awesome I love hello fresh food is awesome
Amazing
Amazing vegetarian options!
We absolutely LOVE Hello Fresh
We absolutely LOVE Hello Fresh, the quality of the meals is AMAZING!!! We save so much TIME by not going shopping and look forward to our order arriving every Wednesday. We order 5 meals a week- we will never go back to the old way.... Thank you for the service and keep up the variety and quality of the meals.
everymeal box has good quality…
everymeal box has good quality ingredients with sufficient food for 2 very generous servings. each menu I have had over the last 3 months has been easy to prepare and sooo tasty with plenty of variety
Takes the hassle out of meal planning…
Takes the hassle out of meal planning and shopping with great variety and flavour.
I used Hello Fresh around 5 years ago
I used Hello Fresh around 5 years ago, when it was a box full of loose, fresh veg. It has now changed so each meal comes in an individual paper bag. Many herbs and veg are in a plastic bag. So much packaging! When I request a meal for 4 people instead of 2, they send 2 of the same meal bag instead of doubling the contents, so effectively you receive double the packaging.
Reply from HelloFresh Australia
Thank you so much for your review, Ewa! ⭐
We are delighted to hear that our boxes have been working for your household for such a long time!
Thank you for raising your concerns with us regarding our packaging. Packaging can be a challenge as we want to uphold the highest standard of food safety and quality for our customers. We have continually been testing which veggies can make the trip to your door without being packaged and have made amazing progress so far. For those ingredients that do require packaging to survive the journey, we are using recyclable and plant-based options wherever possible!
There's room for improvement - we won't sugar coat that - rest assured, we are fiercely working towards more sustainable solutions and can't wait to share this with our customers. 🌏 We have the hopes we can return to those early days, while still upholding our quality as we ship across Australia.
For more sustainability and packaging info, head to our website at www.hellofresh.com.au or chat with our awesome Customer Care team via:
Phone: (02) 8188 8722
Live chat: hellofresh.com.au
Facebook DM: http://fb.com/msg/hellofreshau
Happy cooking! 😊💚
- Uvana
We are delighted to hear that our boxes have been working for your household for such a long time!
Thank you for raising your concerns with us regarding our packaging. Packaging can be a challenge as we want to uphold the highest standard of food safety and quality for our customers. We have continually been testing which veggies can make the trip to your door without being packaged and have made amazing progress so far. For those ingredients that do require packaging to survive the journey, we are using recyclable and plant-based options wherever possible!
There's room for improvement - we won't sugar coat that - rest assured, we are fiercely working towards more sustainable solutions and can't wait to share this with our customers. 🌏 We have the hopes we can return to those early days, while still upholding our quality as we ship across Australia.
For more sustainability and packaging info, head to our website at www.hellofresh.com.au or chat with our awesome Customer Care team via:
Phone: (02) 8188 8722
Live chat: hellofresh.com.au
Facebook DM: http://fb.com/msg/hellofreshau
Happy cooking! 😊💚
- Uvana
Great for vegetarians
As a vegetarian, I found other meal services restricted and boring. Hello Fresh has such a variety of meals and flavours. It is amazing. I don't waste food like I used to and there is ao much in each bag, that as a single person I get 2 dinners and one lunch out of 1 bag. Awesome value.
Works perfectly for my lifestyle and…
Works perfectly for my lifestyle and helps me keep myself accountable when cooking fresh meals and eating properly.
The recipes are great and very easy
The recipes are great and very easy. The produce not so fresh.
Reply from HelloFresh Australia
Thank you so much for your review, Katarzyna! ⭐
We are delighted to hear that our boxes are working for your household!
We're so sorry to hear that there has been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we are so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. Should this happen again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
Phone: (02) 8188 8722
Live chat: hellofresh.com.au
Facebook DM: http://fb.com/msg/hellofreshau
Happy cooking! 😊💚
- Uvana
We are delighted to hear that our boxes are working for your household!
We're so sorry to hear that there has been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we are so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. Should this happen again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
Phone: (02) 8188 8722
Live chat: hellofresh.com.au
Facebook DM: http://fb.com/msg/hellofreshau
Happy cooking! 😊💚
- Uvana
I love Hello Fresh I don't need to…
I love Hello Fresh I don't need to think what am I going to cook tonight or even go food shopping as much hello fresh is always Fresh and delivers r on time its simple and tastes good
So easy to make
So easy to make
No stressing about what to cook
Very little wastage
Convenient
Reasonably priced
The food was great and I enjoyed all of…
The food was great and I enjoyed all of the meals
We love cooking meals we have never tried before
We love cooking and eating foods we normally wouldn't try without having to buy all the ingredients. It's like eating at a restaurant each night. The menu's are delicious and each night we congratulate ourselves on cooking such a nice meal.
Although it is very convenient to have…
Although it is very convenient to have everything on hand and ready to cook, it is costly for what I receive and sometimes the food is not the freshest. But it is overall good.