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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the platform's ease of use and intuitive design. Many appreciate the robust features available, especially considering the competitive pricing, which is often described as unbeatable. The customer service team is frequently commended for being highly responsive, helpful, and knowledgeable, making the setup and ongoing management much smoother. The service itself is seen as efficient and effective, with many users noting how it streamlines their rental management processes. However, some customers have experienced minor issues with integrations, such as syncing with certain platforms like Vrbo or the time it takes for pricing updates to reflect across all channels. A few also mentioned a learning curve when first getting started, and some suggested improvements for customization and language options.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Customer service

Users describe positive interactions with customer service, highlighting its excellence, responsiveness, and... See more

Website

Reviewers express satisfaction with the website features, highlighting the ease and speed of creating a... See more

Price

Reviewers highlight positive aspects of price, consistently praising its affordability and value. Many... See more

Service

Customers had positive experiences with service. Many reviewers found the service to be fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ever since I started using Hostex, my short-term rental management has become much more efficient. I also now have my own booking website, which makes my business look far more professional. H... See more

Company replied

Rated 5 out of 5 stars

Once you have multiple vacation rentals, this makes managing them much more convenient. If you have any questions or run into anything you’re unsure about, their staff will patiently help and guide yo... See more

Company replied

Rated 5 out of 5 stars

Excellent value STR bookings platform. I switched to Hostex from another platform which was getting bloated and too expensive. So glad I did. It's fully scalable from one property to tens of prope... See more

Company replied

Rated 5 out of 5 stars

Setting up a PMS for the first time is stressful. You quickly learn you need to complete your setup and publish on a channel (like Airbnb) before fully entering all your info. Mistakes happen, deadl... See more

Company replied


Company details

  1. Software Company
  2. Business to Business Service
  3. Holiday Accommodation Service
  4. Short Term Apartment Rental Agency
  5. Vacation Rental

Written by the company

Hostex is the most cost-effective cloud-based PMS for vacation rentals, trusted by over 84,000 global hosts. Priced at just $4.9 per room/month. Hostex simplifies operations through seamless integration with major platforms including Airbnb, Vrbo, Expedia, Houfy, Trip.com, and Google Vacation Rentals. Core Features: 1. Unified Channel Management Automatically update pricing/availability across all connected platforms. Our real-time calendar synchronization eliminates double bookings when reservations occur on any channel. 2. AI Automation Tools - Inbox aggregates inquiries from all platforms - Auto-responds to 89% of routine guest questions - Triggers check-in/out reminders and maintenance workflows 3. Direct Booking Site Builder Create commission-free booking sites in one click (no coding/fees required) with automatic Google Vacation Rental synchronization. 4. Team Collaboration Create sub-accounts with customized permissions for cleaners, co-hosts, property managers, or accountants. 5. Cleaning Tasks Automated task assignments ensure timely turnover between bookings. 6. Full-featured Mobile App Allow you to manage every aspect of your short-term rental business on your smartphone. ———— Hostex delivers the most cost-effective short-term rental management, starting at $4.9/month per room. Enjoy a 15-day free trial followed by industry-low pricing accessible to individual hosts and large portfolios alike.


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing PMS

Amazing PMS, after Lodgify which has bugs in integration of the entities, Hostex is finally a PMS which works! The direct booking engine is also great! The only small wish is that they implement a dual-factor authentication soon.

June 11, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words and for sharing your experience!

We truly appreciate your suggestion about two-factor authentication — it's a great point, and we’ve added it to our feature roadmap.

Thanks again for being part of the Hostex community!

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Rated 5 out of 5 stars

Value for money

We’ve been using Hostex PMS for several months now and couldn’t be happier. Compared to other property management systems we trialed, Hostex offers incredible value, its pricing is far more affordable without compromising on the features we actually need.

The user interface is clean and intuitive, both on web and mobile. Whether I’m checking in on bookings from my laptop or managing guest messages on the go, everything is smooth and reliable.

What really stands out is their support team. Every time we’ve had a question or needed help, they’ve been fast, friendly, and genuinely helpful. That level of responsiveness is rare and makes a huge difference when you’re managing multiple properties.

Highly recommend Hostex if you want a budget-friendly, easy-to-use PMS with solid support behind it.

June 12, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for taking the time to share such a thoughtful and detailed review!

We’re truly happy to hear that Hostex has been a reliable and valuable part of your hosting operations. Knowing that our interface, features, and support are making a real difference means the world to our team.

Your kind words about our support team especially made our day—we’ll be sure to pass it along to everyone involved.

Thanks again for being part of the Hostex community and for the high recommendation!

Rated 5 out of 5 stars

Highly recommended

Switched over to hostex did the annual deal for $195.80 USD a year (around $315AUD) (small bed and breakfast 3 rooms) Previously was with Myallocator (cloudbeds) who hiked their fees without warning to $146AUD per month ($1,752 yearly) when I previously paid $46AUD per month. So for 82% less cost I am getting more functionality easy to use system. I highly recommend hostex for those looking for an affordable option that works flawlessly.

June 11, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your thoughtful review!

We're so glad to hear that Hostex is providing the functionality and ease of use you need—at a price that feels fair. One of our core missions is to make powerful tools truly accessible to hosts of all sizes, and your feedback reassures us we’re on the right track.

We really appreciate your support and recommendation. Please don’t hesitate to reach out if there’s ever anything we can do to make your experience even better.

Rated 5 out of 5 stars

So far it has been a great experience…

So far it has been a great experience with Hostex
I operate several listings and after years of working with Guesty i came running from the awful bugs in their system and even worse tech support.

Hostex has it all and the app is super lightweight

June 10, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for sharing your experience!

It’s always rewarding to know our platform is helping hosts like you run things more smoothly.

We truly appreciate your support and look forward to continuing to grow with you!

Rated 5 out of 5 stars

The price is very good relative to…

The price is very good relative to quality service they provide. Customer service is active and answers within minutes. I have not experienced any disrupting bugs so far, calendar is synced well to Airbnb and Booking.com and I would say that the interface is quite user-friendly. i'm satisfied so far. recommended!

June 10, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words and thoughtful feedback!

Knowing that everything’s running smoothly for you truly means a lot to our team.

Thanks again for the recommendation. We’re happy to have you with us and will keep working hard to make Hostex even better.

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Rated 5 out of 5 stars

I switched over and I am very happy.

I switched over from lodgify and I am very satisfied with hostex. At a better price, they do offer a much more feature complete solution than lodgify. Only two things really missing is the possibility to have multiple language-support and a somewhat better website for a single Rental.

May 1, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for taking the time to share your experience with Hostex!

Regarding your suggestions:

​1. Hostex supports multiple languages. You can change the interface language in the ​App Settings (under "Language Preferences").

2. Our customer support chat is multilingual—feel free to contact us in any language, and we’ll do our best to assist you.

3. According to the Direct booking website for single rentals, we’ve forwarded your feedback to our product design team. They’ll carefully evaluate this as we strive to continuously improve.

Your feedback is invaluable in helping us grow. If you have further questions or ideas, don’t hesitate to reach out. Thanks again for choosing Hostex!

Rated 5 out of 5 stars

Good Serivce - Superb Service

Starting to work with their service and was first overwhelmed by the functions and functionality.

However their support is top notch and lead me patiently through all issues and questions.

Seems to work just fine for a very attractive price!

June 3, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words! Our goal is to combine powerful functionality with affordability, so your feedback truly means a lot to us!

If you ever need further assistance or have suggestions, don’t hesitate to reach out. Happy to have you on board!

Rated 5 out of 5 stars

I switched over to Hostex

I switched over to Hostex because my last PMS wouldn’t let me import properties with different addresses.With Hostex, I can import ALL of my properties from all of the OTA’s I utilize. Of course, there are a few things that can be improved, but overall I’m very satisfied. This has helped me streamline my business in a big way. My assistant is very happy now. 😊

June 10, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for taking the time to share your experience!

We also appreciate your honesty about areas for improvement. We're continuously working to make Hostex even better.

Thanks again for being part of the Hostex community. We’re excited to keep growing with you!

Rated 4 out of 5 stars

Really helpful app for hosts

Hostex is a very helpful app for hosts.
Price / Benefit ratio is really good, its a very cheap service for all of what it gives back.
Leaving a 4 star review because there is room for improvement in some areas, bit still very good.

June 9, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words and thoughtful review!
Your feedback means a lot to our team and helps us focus on the right areas for improvement. We’ll keep working hard to make Hostex even better for you and other hosts. Thanks again for your support!

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Rated 5 out of 5 stars

Excellent

Excellent! After a horrendous experience with another tool, I tried out Hostex and it was the best decision. With the other tool, it took me 5 months to set everything up with a lot of back and forth communications with their Customer Support team. The Hostex setup is seamless. It took me just a few hours to connect the booking channels and create a website for my property. The integrations with the booking channels (booking.com and Airbnb) work brilliantly and I don't have any price discrepancies.

It's great value for money and I totally recommend this tool.

May 25, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you for trusting us with your property and for taking the time to share this feedback. If there’s anything else we can do to make your experience even better, just say the word. Wishing you a steady stream of bookings!

Rated 1 out of 5 stars

They allow scammers to list holiday rentals

As mentioned in a previous review by another person, they aren't very secure and I too was scammed by a customer of Hostex who set up a fake listing (unlike airbnb) they obviously do not have security checks for listing holiday rentals

March 11, 2025
Unprompted review
Hostex logo

Reply from Hostex

Please note that Hostex is a property management software designed for short-term rental hosts and does not participate in any rental operations.

Rated 5 out of 5 stars

Best & Cheapest CM for Airbnb Host

Best and cheapest CM so far. Suitable for property owner or airbnb host. Fast response customer service and many discount also.

March 10, 2025
Unprompted review
Hostex logo

Reply from Hostex

Thank you so much for your kind words!
Our team is dedicated to providing fast and efficient customer service, and it’s wonderful to know that you have had a positive experience.
We look forward to continuing to support you!

Rated 1 out of 5 stars

Beware of scammers

This website allows scammers to impersonate real rental properties. I was scammed. I would recommend using more high profile websites and not this website.

March 8, 2025
Unprompted review
Hostex logo

Reply from Hostex

Please note that Hostex is a property management software designed for short-term rental hosts and does not participate in any rental operations.

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Rated 5 out of 5 stars

Best channel manager on the market 2024

Searched for the best value CMS for money and stayed for features and reliability.

Using it for 3 months now and I like it very much. As a manager from eastern Europe where renting rates are lower that EU and USA and using Lodgify, Hostaway and etc is unprofitable, this one was a surprise.

Customer support is very decent and really dig deep into the problem and you don't wait 3 -5 business days for an answer.
There is almost no features missing here and they improve every month. If they don't rise the price I think this will probably stay the best channel manager on the market.

October 15, 2024
Unprompted review
Hostex logo

Reply from Hostex

Thank you for your kind words! We appreciate your feedback and are committed to continuing to provide excellent service at affordable prices. Stay tuned for more improvements and features!

Rated 5 out of 5 stars

Great property management system

Great property management system, and what's most important: when you need help with anything, they are here to help straight away! Price - unbeatable. Best choice for sure!

September 24, 2024
Unprompted review
Hostex logo

Reply from Hostex

Andrej, thank you so much for your wonderful feedback! Your satisfaction is our top priority, and we appreciate your support and look forward to continuing to serve you!

Rated 1 out of 5 stars

Do not use this website

Do not use this website. Hostex caused massive problems with bookings for my listings. They basically took over Booking.com blocked all availability for me costing me thousands of dollars in bookings. It's been two weeks now and cannot use Booking.com despite cancelling the service. I am now looking at deleting my listings and starting all over again. Do not use this website!

May 21, 2024
Unprompted review
Hostex logo

Reply from Hostex

Thank you for your feedback. We sincerely apologize for any inconvenience you’ve experienced. However, it seems there may be a misunderstanding regarding our system.

Managing your OTA listings, including Booking.com, is a fundamental feature of Hostex and one of the key reasons for using our PMS. When you authorize Hostex to manage your Booking.com listings, it’s essential to control the availability within our system by following the prompts to enable the Booking.com calendar.

It appears that you may have overlooked or skipped some of our guidance steps, which could have led to this situation. We’re here to assist you in resolving any issues, so please feel free to reach out for support.

Thank you for your understanding.

Rated 5 out of 5 stars

Best Vacation Rental Software

Best Vacation Rental Software. The price they charge and features they provide in return are totally amazing. I have been in the hosting business since 2019. I tried a lot of renowned softwares but the price they charged were very high and in low booking seasons it was difficult to manage pricing. But when it comes to Hostex, I never felt a burden.

November 18, 2023
Unprompted review
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Rated 1 out of 5 stars

Worthless

Worthless. Signed up as an early bird on a free account, and without any communication I now have to subscribe to a plan. That's not how you treat early adopters.

June 8, 2023
Unprompted review
Hostex logo

Reply from Hostex

Thank you for taking the time to provide feedback about your experience with Hostex. Unfortunately, we have been unable to reach you to discuss your concerns directly.

We understand that you may be frustrated that we now require subscriptions for certain features. However, it is the norm for software companies to charge for their services in order to cover operational costs. As a free user, you have already been able to use our platform for a considerable amount of time, and we did inform you during registration that our services would be charged. We also provided you with a 15-day free trial and sent multiple emails to your registered email address, including a special early bird discount offer, but we did not receive any response from you.

We value each and every one of our users, but we believe that your negative review is unfounded and disrespectful. We hope you understand that we need to sustain our business operations in order to continue providing high-quality services to all of our users.

If you have any further concerns or questions, please do not hesitate to reach out to us directly.

Rated 5 out of 5 stars

Hostex can help me enable multi-inventory listings on Airbnb

Hostex can help me enable multi-inventory listings on Airbnb and offers great value for money. I haven't seen this feature in other similar vacation rental PMSs.

February 2, 2023
Unprompted review
Hostex logo

Reply from Hostex

We take pride in our commitment to continually improving our software and services, and your feedback is invaluable to us. We appreciate your support and will continue to work hard to ensure that Hostex remains a leading vacation rental PMS.

Rated 5 out of 5 stars

An Amazing Software

double bookings are efficiently prevented, apartments and houses are easily managed. I can't run my rental business without this software!

November 18, 2022
Unprompted review
Hostex logo

Reply from Hostex

I'm glad that Hostex can assist you with your short-term rental management. Multi-channel synchronization is Hostex's most basic feature, and I highly recommend that you use its automations, which can help you save even more time and costs.

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