iCash.ca Reviews 3,120

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and efficient, often highlighting quick approvals and immediate fund deposits. Many appreciate the user-friendly online process, which makes obtaining funds straightforward and hassle-free, especially in urgent situations. The customer service and staff are frequently commended for their professionalism, helpfulness, and understanding, making interactions pleasant and supportive. Reviewers also value the flexible payment options, including the ability to make advance payments, which adds to the overall positive experience. However, some customers reported issues with customer service response times and communication, experiencing delays or unaddressed concerns. A few other people also felt that the repayment agreements were complicated, with auto-debits occurring unexpectedly even after advance payments. There were also instances where promised loans were denied after existing ones were paid off, leading to financial difficulties for some.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, ease, and professionalism,... See more

Payment

Reviewers highlight positive aspects of payment, noting the process is quick and easy, with money often... See more

User experience

Customers had positive experiences with user experience, consistently describing the platform as very simple,... See more

Customer service

Consumers find customer service to be positive, often describing it as helpful, fast, and understanding,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and kindness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, it's easy and fast. Less than 3 hours until I receive the money and if they take a little bit long by any thing that could happen, they send you an email explaining why is it taking... See more

Company replied

Rated 5 out of 5 stars

this company is by far the best ever!! you guys are amazing...i have been with you guys for a long time now with no troubles what so ever right now life is hard and you guys always come through..your... See more

Company replied

Rated 5 out of 5 stars

I had an urgent need for additional cash to get through the long month of January with all my bills paid and also make some important repairs to my vehicle. I applied with iCash and in just a few minu... See more

Company replied

Rated 5 out of 5 stars

I cash really helped me get through the week until my payday. It was extremely easy and did not affect my credit progress. I like that the payments are split and that you can choose to e-transfer the... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Financial Institution

Written by the company

iCash is Canada's leading online payday loan provider, offering fast cash advances up to $1,500 through our secure website and intuitive smartphone app. We’re a fully licensed lender operating in Alberta, British Columbia, New Brunswick, Ontario, Manitoba, Nova Scotia, and Prince Edward Island. We've proudly helped over 1 million Canadians access emergency funds when they need them most. With iCash, waiting is a thing of the past. Our streamlined application process delivers instant decisions and, if approved, funds via e-Transfer in just 2 minutes, available 24/7 year-round - even on weekends and holidays, meaning any financial emergency can be dealt with efficiently. We accept all types of credit and income sources when it comes to approval, including employment, government benefits, EI, disability, and self-employment income. No paperwork, bank statements, or in-person visits required. Take control with flexible repayment plans—choose up to three installments (subject to eligibility), enjoy competitive rates, and rest easy knowing there are no hidden fees. Plus, make your money go further with our exclusive cashback program: earn up to 12% back on your borrowing costs and get faster access to future loans—available in eligible locations across Canada. We're proud members of the Canadian Consumer Finance Association, ensuring we maintain the highest industry standards while helping Canadians bridge financial gaps quickly and affordably.

Written by the company

Smart alternative to payday loans

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Icash is a great quick cash loan…

Icash is a great quick cash loan company and is Canadian owned. Their rates are better then a bank overdraft. They have been more then helpful when I call to change payment dates. I am totally satisfied and will continue to get their financial help when needed.

January 17, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Val, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

icash came through in a pinch

icash came through in a pinch. it was easy and inexpensive. i would use again if needed!

January 15, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Brendan, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

I would highly recommend cash

I would highly recommend cash! I was granted what I needed to help my needs! I will always use icash!! They deserve,higher than a 5 star!! If,anyone is in desperate need for some 🙏 please, I would recommend icash!! You,will be granted for what you are in need for! Thanks,icash🙂

January 2, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Kim, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Fast and reliable!

Fast and reliable!

January 9, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you for sharing your positive experience with us, Sherah! We are thrilled to hear that you had a great experience with our services. At iCash, we strive to provide the best possible service to all of our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Had a great experience

Had a great experience, easy to use, quick and secure

January 16, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 1 out of 5 stars

They only care about how quickly you give them money, loyalty is nothing to them

Changed their "policy" so that loyalty doesnt mean crap freaking all. They might as well get rid of the damn vip program because most of it is no longer relevant or accurate. Been with them for years with good standing and that means literally nothing now.

January 18, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Jeida, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority, and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.

Rated 5 out of 5 stars

I needed a fridge,a washer

I needed a fridge,a washer, a phone and car repairs all in one month and icash made that happen!

November 1, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Monica. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

The best Service ever

The best Service ever! I would recommend Icash to anyone looking for emergency funds! The BEST I repeat!

January 16, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Carlene, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Friendly

I found it easy to navigate and so friendly

January 9, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Best online payday loan in Canada.

I've been using their services for a couple of years now whenever I'm in a pinch and I always had a great experience. A couple of my payments bounced in the past but they're always understanding and reasonable about it. This is the last payday loan that I will do so I would like to thank iCash for providing their services to people like me who have no one else to turn to for emergency money.

January 9, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, Bry, for sharing your wonderful experience with iCash. We are truly grateful for your kind words. It motivates us to continue serving you and all Canadians so that they can experience a better financial future.

Rated 5 out of 5 stars

Emergency vehicle repairs right after Christmas, and low on funds.

I had an urgent need for additional cash to get through the long month of January with all my bills paid and also make some important repairs to my vehicle. I applied with iCash and in just a few minutes I had a short term loan to cover my needs. It was deposited directly into my bank account via etransfer. The interest charged is high, but if you can pay it off under the given terms, it solves an immediate and urgent need for cash.

January 6, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 4 out of 5 stars

quick response

January 8, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

We appreciate your positive feedback and the 4 stars that you have given us. If there is anything that we can do to earn that elusive 5th star in your review, please don't hesitate to reach out and let us know. We're committed to your satisfaction, and your feedback helps us improve and provide better service to all our clients.

Rated 5 out of 5 stars

Super simple/straightforward

How easy it is to get a loan and how fast it is and that is super easy to pay it back on time and it's just very simple straightforward.

January 14, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Jessica. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 4 out of 5 stars

Quick and easy

I like the fact that you get the money within minutes and don't have to wait 24/48 hours. I was able to pay the amount back before the due date, and was able to get a loan a bit bigger all within minutes
That was the first time I have ever used Icash

December 31, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Dawn. Thank you for taking the time to leave us a review. It means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Excellent service

Excellent service, they are always willing to work me when I need help with trying to fiqure anything out. Whenever I have had to email iCash for anything they are always helpful and patient (they need a lot of patient and compassion dealing with me) even if they have to answer the question twice, they always make sure I understand whatever I am asking at that time. There is never any long wait time just patient and support as soon as you need it.

January 4, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much for taking the time to leave us a wonderful review! We truly appreciate your kind words and are thrilled to hear that our team was able to provide you with the assistance you needed when it mattered most.

Rated 5 out of 5 stars

I highly recommend i-cash

I highly recommend i-cash ! When you need cash contact them today ! Easy and efficient. Thank u I-cash 😊

January 12, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Thank you so much, DAWN, for taking the time to write such a wonderful review about your experience with iCash! Your kind words mean a lot to us and we're thrilled to hear that you had such a positive experience with our services.

Rated 5 out of 5 stars

Super easy to apply and fast funds

Super easy to apply and fast funds! Highly recommend!

January 1, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Hi, Connie. Thank you for your review! We strive to always ensure people have a great experience with iCash, so we're glad to hear that you received 5-star service with the iCash team!

Rated 5 out of 5 stars

EXCELLENT PROMISE!!!!

December 24, 2025
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Sam. Thank you for taking the time to leave us a review, it means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 5 out of 5 stars

Very Satisfied

The information the company provides on their website is easy to understand and in my experience very accurate. The process to apply for a loan when needed is very simple and the funds are deposited directly into your bank account as soon as you have approval which comes very quickly as well.

January 2, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

We are thrilled to hear that you had a positive experience with iCash, Mike. Thank you for taking the time to leave us a review. It means a lot to us! If you ever need our services again, we’ll be more than happy to serve you!

Rated 1 out of 5 stars

Ridiculous bad customer service waited…

Ridiculous bad customer service waited all day long for a response I will not be applying again in the future I don't think I'll recommend this company too my friends or my coworkers either sorry I really needed help and got refused 😔

January 10, 2026
Unprompted review
iCash.ca logo

Reply from iCash.ca

Dear Suzie, we are sorry to hear that your experience with our company did not meet your expectations. Customer satisfaction is our top priority, and we would love the opportunity to regain your trust. If you wish to discuss the issue further, please send us an email at resolution@icash.ca.

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