Instagram Reviews 4,546

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 572 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the social media platform, citing issues with its rules and regulations, and the presence of inappropriate content. Customers also frequently encountered problems with the user experience, including app glitches, difficulties with translations, and an inability to post replies or edit existing posts. Reviewers consistently reported a lack of effective customer service, with many accounts being banned or disabled without clear explanations, and no human support available. The website and app were often criticized for being poorly designed, with users experiencing login issues, verification problems, and an inability to manage their accounts or delete old ones.

What people talk about most

Social media

Reviewers express significant dissatisfaction with social media platforms, particularly Instagram and... See more

User experience

Users describe negative interactions with the user experience. Many reviewers report issues with AI... See more

Customer service

Clients share negative opinions on customer service, with many reporting a complete lack of human support and... See more

Website

Reviewers highlight negative aspects of the website, expressing significant frustration with its... See more

Application

Consumers consistently express strong dissatisfaction with the app. Many reviewers describe it as the 'worst... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Instagram has rules and regulations policy, but yet they go against there own rules and regulations...they let half naked girls post crap but yet you can't say suicide or murder, they let people put u... See more

Rated 1 out of 5 stars

No reason Suspended my Instagram id name.- subham_offici.al Not following rules facebook id but suspend insta id why! my age 19+ but no reason Suspended Meta sarvice team! I'm Editor me edite vid... See more

Rated 1 out of 5 stars

Deletes random comments, saying it's spam. Doesn't tell which comment. You can appeal to the decision without knowing what you wrote. Deletes account for no reason Publishes ads that are l... See more

Rated 1 out of 5 stars

The worse company and piece of software written. How is this a billion dollar company when no one at the company can write software even the owner. Had so many people get their accounts blocked to the... See more


1.3

Bad

TrustScore 1.5 out of 5

5K reviews

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Rated 1 out of 5 stars

Absolute Reels Slop

Ever since Meta took over this platform, Not only can I not disable auto-play (it's like forceful Tik-Tok now), If I click and like something mature it spams my homepage with unnecessary "problematic" contents despite my configuration so it can show me less (it's kinda non-existent). So at this point I am like.... '🙂🔫'

May 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Instagram I expected more

Honestly disappointed because I’ve prevented from uploading content important content because I’m shunned from all of Australian Society including law-enforcement New South Wales health Medicare now I thought that freedom of speech existed but obviously not with Instagram because none of my contents getting uploaded and I see a community of usernames at the top of the screen he just seemed to be a distraction

May 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with Instagram and Facebook support. Genuine accounts are being suspended repeatedly without proper explanation, while connected accounts also get disabled automatically. The appeal system feels broken and there is almost no real human support available. Meta relies too heavily on AI moderation, which is creating false suspensions and endless verification loops for users worldwide. Even paying customers using Meta ads and promotions are not receiving fair treatment or proper customer care. This situation is damaging trust in the platform and causing unnecessary stress for genuine users and businesses globally.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Instagram ignores impersonation reports — account using my photo with no action taken

An Instagram account (“itsaaa90”) is using my personal photo without my consent and is linked to a mobile number that is no longer under my ownership. This is a clear case of identity theft and impersonation that poses serious privacy risks.
I submitted multiple reports through Instagram’s official impersonation and reporting forms. I also contacted support directly. Despite all of this, I received no meaningful response, no follow-up, and no action was taken against the account in question.
Instagram has the tools and the responsibility to handle impersonation cases — especially when a verified personal photo is being used without consent. The complete lack of response is unacceptable and leaves users exposed to serious identity and privacy violations.
For a platform of Instagram’s scale, this level of negligence in handling identity theft reports is deeply disappointing. Users deserve a clear process, a real investigation, and a timely resolution — not silence.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

It's censorship is out of control

It's censorship is out of control. Photos and videos approved on other accounts removed when reposted. New accounts rejected if Instagram removed a previous account usually without justification.

May 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Invasion of privacy asking for selfies to keep account

I had my account many 2-3 months now. Out of no where I was asked if I was a human and sent me a code so I did that. Then it wanted my phone number (which they have all this from when I opened the account) so I put my number in there and did this twice no code was sent to verify. So I chatted with a meta Khloe and she wanted me to create a selfie of myself to prove I am who I say I am. WHAT ? I asked for proof that people need to do this to have an account through instagram and she never provided any proof you needed this. When our conversation ended I tried to get a copy of it but password was changed and couldn’t get the conversation. This is a clear invasion of my privacy and will see if anyone else experienced this harassment from instagram. Thank you

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

EVERYTHING created by zuckerberg is an…

EVERYTHING created by zuckerberg is an absolute crap. The level of racism of the people working for instagram is beyond normal levels. TOO MUCH RACISM AND IMBECILITY! I will never use any of their META or whatever they call it platforms again. ABSOLUTE GARBAGE RUN BY RACISTS!

May 12, 2026
Unprompted review
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Rated 1 out of 5 stars

You deserve negative rating..

You deserve negative rating... Using instagram for 7 years posting gaming videos for no reason instagram have a wonderful policy to remove all the victims accounts who actually doesn't hurt your guidelines why instagram why ... I did nothing why did you delete all of my accounts for fake followers i only have 100 followers and why did you remove my girlfriend account? Ans literally if I was a powerful man i will take a action i will case to instagram for having that trash service... You will regret what did you done everyone is gonna leave Instagram... I will say the most trash service from a company is from meta congratulations meta now you are getting too many haters

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience using it

Very bad experience using it, It has banned my all accounts recently which i created and put very much effort on them and Instagram just banned in a second with any warning or strike. Since i was following the rules too. Bad experience ever.

October 17, 2025
Unprompted review
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Rated 1 out of 5 stars

-5 stars

-5 stars. they deleted all my junior high pics and highschool pics, when I logged on, none of them were there. childhood gone! I have almost NO pictures left of me when I was young because deviantart also deleted everything. save your time, get them printed and text your friends. I even looked under deleted content under accounts and it said I'm not affected right now. I've always been anti social media, but this is just wrong dude. didn't even expect this. I thought they were incentivised to keep me scrolling and on their platform? I guess when you're not making them money they feel ok to do anything to you and continue to persue money and growth over people. this was the last straw. I bet if I go on my other 1 or two socials I still have too they will be gone as well. none of these companies were worth the hype then, and they're especially not worth the hype now.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

DISABLED ghettogoddessphotos

DISABLED ghettogoddessphotos - Hip Historical Photographs. (SORRY NO BOOTY PHOTOS!)
Award Winning Photos around since 1990!

No reason expressed after struggling with Instagram for over a year.
Not able to fit/edit images in squares.
No customer service.
No notice of Suspension.
Just Says I don't follow COMMUNITY STANDARDS ! WHAT ARE THEY?
Found out Instagram collected all my PHONE CONTACTS! Why?
Instagram also DISABLED my ability to view anyone else's Instagram sites! Is that even legal??
Trust your gut when it comes to these social media traps. Waste of time! Made complaint with BBB. No response yet.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. NO customer service. Good luck if you have any issues resetting your password- the only option is hack recovery which may not even work- according to their AI "customer service" response. WHAT A JOKE!

May 6, 2026
Unprompted review

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