Interactive Brokers Reviews 4,969

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the platform for its wide range of market access, especially regarding global equity markets, and the competitive fees and currency exchange rates it offers. Consumers value the detailed information and reporting available, as well as the platform's stability and security. Many find the mobile platform convenient and easy to use, highlighting its clean and fast interface. The interest rates on cash balances are also frequently mentioned as a positive aspect. However, some reviewers find the platform complex and not user-friendly, particularly beginners. Some users reported issues with the interface being unintuitive and difficult to navigate, with information hidden under numerous layers of menus. A few users have also experienced problems with customer service responsiveness and delays in issue resolution. Some reviewers also mentioned difficulties in obtaining specific historical data and expressed concerns about the accuracy of tax documents for certain countries.

Based on these reviews

Rated 4 out of 5 stars
Invited

Good: Execution is good, easy and reliable, orders can be routed by choice, order fees are not high. Tax documents are not correct for every country, so expect to do it for yourself. Some chart... See more

Rated 4 out of 5 stars
Invited

Professional broker with which you can pretty much trade anything you can think of. Good margin interest rate. Great for overall portfolio management and risk analysis. Slightly weaker on complex... See more

Rated 4 out of 5 stars
Invited

Low cost, very good quality trades, and easy to use. Nearly perfect. Why not 5 stars? 2 reasons: I was - before Brexit - with IB UK and there was no withholding taxes on interests; IB sent me to Irela... See more

Rated 4 out of 5 stars
Invited

IBKR has the best fee structure in the market. I've seen the huge improvement in its software UI, Lots of modern functions that are available for retailed investors. The referral fee can be made mo... See more

Rated 3 out of 5 stars

The broker is for professional trading, and for beginners like me it would be very difficult. The platform itself has tons of different buttons, and the tutorials that they have are not clear at all... See more

Rated 3 out of 5 stars

Access to markets is very good - but incredible complex and difficult to use. Myriads of menus and columns with settings that that not even generic AI can explain what they mean. IBKR i... See more

Rated 5 out of 5 stars
Invited

John from Chicago was great! I had called the help line previously about technical difficulties and was completely shut down by an unhelpful ass. I was beginning to think IBKR was a scam since i could... See more

Rated 2 out of 5 stars

Horrible interface. Information is hidden under numerous layers of unintuitive menus. The platform will let you struggle your way through ten steps, each hidden in a completely different section,... See more

Company replied

Rated 5 out of 5 stars
Invited

Excellent Trading Platform for Active Traders I really like the mobile platform — it’s clean, fast, and easy to use. The cash interest rate is one of the best out there, and for option sellers like m... See more

Rated 5 out of 5 stars
Invited

Have been using IBKR since 2019 and they are very responsive with support, such a wide range of markets i can buy and their fees (buy/sell and especially forex rates) are super competitive. Their cas... See more

Rated 5 out of 5 stars
Invited

Simply the best brokers for dealing on markets worldwide. Exceptionally fair pricing in terms of commission and FX (where most brokers will sting with a vengeance). The IB platform is aimed at profess... See more

Rated 5 out of 5 stars
Invited

For me, Interactive Brokers has clearly been the best broker. The platform does take a little time to learn, but once you get used to it, it’s powerful, reliable, and has all the tools I need. Fees ar... See more

Rated 3 out of 5 stars
Invited

On TWS Mosiac Desktop, the connection always get disconnected. It is troublesome to find a specific watchlist if there are a lot of watchlist. After enabling showing data outside trading hour in “... See more

Rated 5 out of 5 stars
Invited

Everything is great! This changed my life! The fees are very good, accessibility to market even pre and post market! App capabilities are insane for all levels, i i have gotten a lot of people with Ib... See more

Rated 3 out of 5 stars
Invited

Worst and most difficult interface ever. All my clients complaint about dealing with IBKR. Customer Service is 9/10. They are Wonderful. But that hides the fact that IBKR interface takes a nerd... See more

Rated 5 out of 5 stars
Invited

have been using IB for the last 5 years. The best broker for me. Very responsible and reliable. Never had any issues with selling when black swant events happened. E.g. Robinhood and a few others wer... See more

Rated 4 out of 5 stars
Invited

Once you get to explore the app - it becomes easy to trade in various stocks / bonds etc. Initial might look a bit complicated - its a matter to get used to the platform. The transaction cost is very... See more

Rated 3 out of 5 stars
Invited

The CSR was extremely helpful. However, the problems I am experiencing continue. I have been trying to submit my W8 BEN form as I am not a US citizen and subject to a Double Taxation treaty which obta... See more

Rated 5 out of 5 stars
Invited

Pros more trading options, low cost, better margin cost and cash interest, in/out response. Cons report/history per stock needs to improve, it is uneasy to review now especially for a long histor... See more

Rated 3 out of 5 stars
Invited

I like that IB works worldwide. I dislike IB, because it is impossible to login into my account now (IB requires installing their mobile app to login, but my phone does not support it). Their site ha... See more

Rated 5 out of 5 stars
Invited

When I applied for an IKBR account in 2020, there were some issues with the international transfer of assets from a German bank to IBKR UK. Since then, I never had any problem. All my questions wer... See more

Rated 4 out of 5 stars
Invited

Great platform - pretty stable, flexible and trustworthy. Keep doing what you're doing - it's right! Why 4 not 5 stars? The UI is sometimes very slow. The columns settings are often lost and reset to... See more

Rated 5 out of 5 stars
Invited

Great reports and detailed information. Secure and professional interface that keeps up with the latest advancements. Costs are truly reasonable. Would like to add a tip to include a totals row to the... See more

Rated 5 out of 5 stars
Invited

I have traded stocks for almost 30 years, and have used several online brokers. IB has the best trading platform by far. IMO they are the most professional, secure, and offer the full gamut of tradin... See more

Rated 3 out of 5 stars
Invited

The person I talked with on the phone was kind and seemed helpful (although I was told beneficiary care would contact me very soon, and it has now been about a month, and I have heard nothing). I hav... See more

Rated 2 out of 5 stars
Invited

I contacted IB on an issue regarding my portfolio. They responded that they would get back to me in 30 days. That was in June. Still have not heard anything! Very disappointed. It's not a difficu... See more

Rated 2 out of 5 stars
Invited

1 bad platform even desktop new one. 2 comunication with IB, and customer service it is unable, mainly in Spanish. Even this questionary i should do in english because do not have spanish version. 3... See more

Rated 4 out of 5 stars
Invited

Convenient access to both investment tools, major gobal markets and credit lines. Comprehensive display of pertinent data to monitor the reutrn and risk of positions. Timely transfer of funds bo... See more

Rated 5 out of 5 stars
Invited

I can do mostly everything on the website I need little support, all the reports are customizable and easy to use. When I did need to do a bespoke activity - account transfer - the staff on the phone... See more

Rated 5 out of 5 stars
Invited

Never had a problem with IB in 5 years, I even had pleasant surprises like my cash balance acting as a savings account, and the new Research section including MorningStar data. Great margin rates and... See more

Rated 5 out of 5 stars
Invited

I have been using IBKR for almost 5 years. Has been fantastic and their support is really good and just a phone call away if there are any issues. Top quality app for easy navigation.

Rated 4 out of 5 stars
Invited

IBKR has been a reliable partner for me through a lot of years. Especially great if you want to have access to the global equity markets and not just the US. Only thing I would like them to improve is... See more

Rated 5 out of 5 stars
Invited

Interactive Brokers is one of sophisticated trading system capable of handling different kinds of trading needs. The foundation of the company is solid and well regulated. Amoung all these trading sys... See more

Rated 5 out of 5 stars
Invited

Unmatched platform for options trading. For Canadian trader it is best for currency conversation, no extra charge like other brokers. Have traded with multiple brokers, but ibkr is the one I recommend... See more

Rated 5 out of 5 stars
Invited

The experience with IBKR has been great. Large number of ETF selection is a plus. The app platform is excellent, easy to use does everything perfectly, customer support is there.

Rated 5 out of 5 stars
Invited

The Long put Option should be exercised. I ded not know, that I have to make final with a rightklick on the order. IB helped me and explained this to me. so I was very happy, that the order was exer... See more

Rated 2 out of 5 stars

Not very serous company despite the awards. I was contacted by Mr Severino Silva on linkedin as Onboarding specialist at Interactive Brokers to undertsand why I was not very nice on Coi... See more

Rated 5 out of 5 stars
Invited

With IB, I’m able to explore investment opportunities in various markets with very affordable costs. When I plan to invest in real estate overseas, I use IB to convert money and when the plan is on ho... See more

Rated 5 out of 5 stars
Invited

I find IBKR platform very interesting and convenient for my use. Some features were simply not available to my older brokerage, and options trade are very intuitive with IBKR. I also like the feat... See more

Rated 3 out of 5 stars
Invited

I am experiencing two issues with the Trader Workstation on my Mac. 1.The application shuts down unexpectedly.I am experiencing two issues with the Trader Workstation on my Mac, not sure that it... See more

Rated 4 out of 5 stars
Invited

I like the plataform very much, but what I do not understand is that you send an e mail a long time ago in which you inform me that from that day, Interactive will begin paying interest for my cash,... See more

Rated 5 out of 5 stars
Invited

Interactive Brokers is miles ahead of any other UK broker I’ve used. I really enjoy the ability to buy all kinds of assets from around the world at extremely low fees, it’s a true global platform.... See more

Rated 2 out of 5 stars

My only experience with this company was requesting payout of the account. My nephew handled the set up, monitoring, etc. of the account. But we actually requested closure of the account back in late... See more

Rated 5 out of 5 stars
Invited

IBKR is my trusted broker since 2020. Best part of all it made sure you know about finance and seriousness around your hard earned money. Amazing platform with great app and functionality. Portfolio... See more

Rated 5 out of 5 stars
Invited

I'll start with a problem I have, hoping they see this post and do something about it. I'm a daytrader playing intraday setups using often 1-minute charts. I have a problem with backtesting historic... See more

Rated 5 out of 5 stars
Invited

Sure — вот краткий положительный отзыв на английском: > I’ve been using Interactive Brokers for over 6 years, and I’m extremely satisfied. Both the desktop and mobile platforms are very user-frien... See more

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Company details

  1. #55 of 61 best companies in Investment Service
  2. #98 of 107 best companies in Financial Institution
  3. #5 of 5 best companies in Stock Broker

About Interactive Brokers

Written by the company

Interactive Brokers: A Global Firm for Global Investors

Interactive Brokers (NASDAQ: IBKR) is a global online brokerage offering low-cost access to stocks, options, futures, currencies, bonds, funds, and more across 160+ markets. With over 45 years of experience and clients in more than 200 countries and territories, IBKR combines advanced technology with transparent pricing and support for best execution. Our platform serves both individual and institutional investors seeking direct market access, sophisticated trading tools, and the confidence of working with a well-established, regulated broker.

Why Choose IBKR?

Whether you are a new investor or an experienced trader, Interactive Brokers offers the tools, platforms, and global access to help you meet your financial goals.

  • Transparent pricing: Commissions start at $0¹, with no added spreads, ticket charges, platform fees, or account minimums.
  • Global access: Fund your account in multiple currencies and trade products across 160+ markets worldwide.
  • Flexible trading platforms: Choose from a suite of platforms to match your experience level and trading style:
    • Trader Workstation (TWS): Our advanced desktop platform built for professional traders who need power and flexibility.
    • IBKR Desktop: A modern desktop platform with popular tools from TWS and new features driven by client feedback.
    • IBKR Mobile: A full-featured mobile platform with advanced tools for trading on the go.
    • IBKR GlobalTrader: A simplified mobile experience for global stock and options trading, including fractional shares.
    • Client Portal: Our all-in-one web platform for managing, viewing, and trading your account from one login.
    • IBKR ForecastTrader: Trade based on your views of real-world events with exchange-listed forecast and event contracts.
    • IBKR APIs: A range of APIs for traders and developers, supported by extensive examples and documentation.
    • IMPACT App: Use the IMPACT app to find and invest in companies that align with your values.
  • PortfolioAnalyst: A free tool for consolidating and analyzing your financial account information.
  • IBKR Campus: Free educational resources about current events, trading, financial markets and IBKR's trading tools.
  1. IBKR Lite provides commission-free trades in US exchange-listed stocks and ETFs. For complete information, see ibkr.com/commissions.

Explore global trading firsthand. Open an Interactive Brokers account today!

Connect with IBKR

Additional Resources:

Contact Info:
1 Pickwick Plaza, Greenwich, CT 06830 United States
www.interactivebrokers.com


Contact info

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3.7

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 1 week


Rated 2 out of 5 stars

Wierd support

Everything was goind well with my trading on this broker's platform until when I got this tsrange behavior from the support crew.I asked some questionsThey responded to one,and then they left me waiting for like an hour or so.Then they got back and gave feedback but unclear.When I clarified my question-they didn't respond for even longer time.This is weird.Although I enjoyed TWS.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Scam site don't trust them!

Scam site don't trust them!! I got ripped off !!!
Thankfully “ 𝚟𝚎𝚛𝚒𝚝𝚊𝚜 𝚛𝚎𝚍𝚛𝚎𝚜𝚜” was able to retrieve my £47,000 without any problems and delay.. Highly recommended

November 6, 2025
Unprompted review
Rated 4 out of 5 stars

Education

IB educatinoal section is just VAST, plenty of stuff to learn
some commissions r there

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

broker I trust

this broker is my main one to trade. I have everything here...
but its desktop software is idk, too complex to me🤷‍♂️, but the rest is great.
Low comissions, lots of tools

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

impressive support

for a broker of this scale with soo many people you think they would be slow on supp. but I was wrong to assume that, they answered my fast.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful onboarding experience

Signed up for various accounts a few weeks ago with a view to consolidating my and my families accounts in one place and under one company. The main attraction though is/was their fees on overseas trades where other brokers cream off 1%-2% but IBKR are wafer thin.

That all might still hold however the customer onboarding and transfers in has been incredibly frustrating. They take ages to get things done and the customer support is terrible. The website is antiquated too.

I'm hoping that once everything is transferred in then my reason for moving will still be valid but they do make things hard for customers

November 27, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Excellent Service

IBKR provides low fees, fast and dependable execution, and is a trustworthy platform. Its advanced trading features and broad market access made it a strong choice for managing my investments efficiently.

November 27, 2025
Rated 5 out of 5 stars

If you want

education of trading? Then you will find plenty of it here, and they have such a vast academy with all types of education. Anybody can find something interesting for themselves.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Do not invest your money here!

Do not invest your money here!! It's a total scam!!!
Thankfully “ trade 𝒄𝒍𝐚𝐢𝐦” was able to retrieve my £47,000 without any problems and delay.. Highly recommended

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Your stop loss will not work in a volatile stock be careful!!!

If you experience a malfunction in their slow system and lose money because of it, do not expect to receive a refund. Furthermore, they have an algorithm called price cap, it is mainly intended for small cap, this algorithm will destroy your account if you are holding a volatile stock. your stop loss will not work until the stock stabilizes (It sounds foolish, but that is the truth. the stop loss will only take effect once the stock calms down) Absolutely not recommended.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

One of the safest

I didn’t know..,but turns out they are very respectable in trading

September 13, 2025
Unprompted review
Interactive Brokers logo

Reply from Interactive Brokers

Thank you so much for sharing your feedback with us!

Rated 1 out of 5 stars

I have used about 4-5 brokers and this…

I have used about 4-5 brokers and this is easily the worst. From having to use your mobile device for every little thing to not executing market orders timely on massive liquid stocks. It’s absolutely the biggest money suck I’ve ever seen. My favorite is that they will announce corporate actions that are known the day of after hours and get you completely locked in to positions you didn’t ask for. Garbage company and trash customer service. Deserves to go out of business.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars
Invited

IBKR spread is a scam

When you trade options and stocks closing the position with profits is extremely difficult as IBKR applies a big spread that make you loose money

November 24, 2025
Rated 3 out of 5 stars
Invited

Outdated login website

I'm struggling since a month to verify my account as your website is not user friendly and is not straight forward. I am unable to update my address but won't indicate what exactly I need to do or did wrong.

November 3, 2025

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