4 stars: Great

Very easy and reliable service contact…

Very easy and reliable service contact rockstartplanet on WhatsApp +14056736352

Reply from iSelect
Hi Khadijat,
thanks for sharing your experience. Hopefully iSelect can help you again in the future. Cheers, Nancy
5 stars: Excellent

The policy was explained to me very…

The policy was explained to me very clearly and I wasn’t pressured into making a decision

Reply from iSelect
Hi Diana, it’s great to hear you had such a positive experience. Thank you for taking the time to provide us with your lovely feedback. Cheers, Nancy
1 star: Bad

The gentleman online was very helpful

The gentleman online was very helpful; and polite but very misinformed. The internet provider suggested to me has so many negative reviews and has such a bad reputation that should never have been recommended to me or anyone else.

Reply from iSelect
Hello Atha, this is definitely not the experience we want our customers to have. Thank you for providing this feedback as it will not go unheard. If you’d like to discuss your concerns further, please get in touch with our Customer Solutions team on broadband@iselect.com.au or call 13 19 20. Kind regards Nancy
5 stars: Excellent

It was so easy

It was so easy, honestly.

Reply from iSelect
Hi Martelle,
thanks for sharing your experience. Hopefully iSelect can help you again in the future. Cheers, Nancy
5 stars: Excellent

Always friendly and helpful

They do a great job at finding the best deal for you.

Reply from iSelect
Hi Elisabeth, Thank you for that five star rating. Cheers, Ryan.
4 stars: Great

Professional, well trained and efficient organisation

I wanted to explore a reasonably priced non broadband contract and, apart from the call taking a lot longer than I had expected, I’d say iSelect did a very good job. The assistant was polite, patient and professional. I received prompt confirmation of the agreement and reckon I got a good deal, though it hasn’t been connected yet so whether the service provider is OK remains to be seen. The only downside was the pressure to change utility provider at the same time, which I didn’t want to do. They’ve called a few times since, and I’m not picking up. Overall, I recommend iSelect.

Reply from iSelect
Hi Rob,
Thank you very much for your positive feedback. It’s great to hear that iSelect was able to help you get a better deal on your Broadband, and was able help make the process a little bit easier. Hopefully we can help you again in the future!
Cheers Nancy
5 stars: Excellent

They cover ALL the points that I find…

They cover ALL the points that I find confusing and difficult to sort out

Reply from iSelect
Hi Jenny, it's really good to hear that we were able to make the process easy and convenient by answering all the questions you've had. Make sure to give us a call if you have any more questions down the track. Thank you, Ryan.
5 stars: Excellent

Best power plans available

I wanted to compare my existing energy plan with other plans for both gas and electricity to maximize my savings on both

Reply from iSelect
It's great to hear that, thanks Michael.
Ryan.
5 stars: Excellent

I am recently moving out for the first…

I am recently moving out for the first time and needed to set up gas, electricity, internet, and insurance. Iselect made it so easy for me calling me within half an hour of expressing interest in their help. The person I spoke to made it so simple for me and made sure I was getting the best deal for my situation. I thoroughly recommend this service to anyone as navigating deals online is so confusing! Thanks iselect!

Reply from iSelect
Hi Julie, thank you for taking the time to provide such detailed and excellent feedback on our services. We're happy to hear you had an effortless experience and were happy with the outcome.
Best regards,
Ryan.
5 stars: Excellent

Brilliant!

Brilliant! Great service, clearly explained & worked up what we needed saving about $1200 per year. Couldn’t be happier, thanks Alexandra

Reply from iSelect
Hi Cheryl,
Thanks you so much for your fantastic feedback! It’s great to hear that Alexandra was able to help you get a better deal, and save you $1200 per year. Hopefully we can help you again in the future!
Cheers, Nancy
5 stars: Excellent

Brilliant

Brilliant. Service was awesome

Reply from iSelect
Hi Maximus, that's great to hear and thank you for the five star rating on our services.
Cheers,
Ryan.
4 stars: Great

Very helpful

Very helpful, and felt like they genuinely wanted to help me get a better deal.

Reply from iSelect
Hi Emma,
Thank you so much for your positive feedback, it’s great to hear that iSelect was able to help you get a better deal. Hopefully we can help you again in the future!
Cheers, Nancy
5 stars: Excellent

Call backs work! What a fantastic help Boris was for us…

What a fantastic help Boris was for us with our nbn today. We told him what we wanted, he did the rest. It really isn’t a hassle. He was also sensitive to our needs and found him overall really great value. Thanks for your time with us and the call backs Boris.

Gale. T

Reply from iSelect
Hi Gale,
Thanks so much for your positive feedback, it’s great to hear that Boris was able to help you get a better deal on your NBN and help make the process of sorting out your Internet a little bit easier. Hopefully we can help you again in the future!
Cheers, Nancy
1 star: Bad

one of the most useless site ive been…

one of the most useless site ive been on I gave up waiting for the comparisons page to load but of course their schedule a call page works straight away. Save yourself the time and trouble move on to another site.

Reply from iSelect
Hello Paul, thank you for taking the time to provide us with your feedback on our website, we do apologise for any inconvenience it may have caused you. I will definitely pass your feedback to our IT dept. However, if you still wish to compare, pls give us a call on 13 19 20 so our well trained consultants can assist you further.
Best regards, Ryan.
4 stars: Great

Great advice to help us find the best…

Great advice to help us find the best health cover for my family.

Reply from iSelect
Hi Linda, happy to hear that we were able to find a cover to suit your families needs.
Cheers , Nancy
4 stars: Great

The experience with iSelect was…professional & friendly.

The experience with iSelect was professional exact & informative.
I feel the banking system should take a leaf from iSelect’s book & put it into practice. All in all a precise outcome.

Reply from iSelect
Hi Russell, thank you for taking time to provide us with such positive feedback on our services and we are happy to hear that you had a seamless experience so far.
Cheers, Ryan
5 stars: Excellent

Good and thorough but yet to experience…

Good and thorough but yet to experience actual service provider. Too much robotic info for a person to take in and agree to. Fellow that I dealt with was great.

Reply from iSelect
Hi Anne, I completely understand that the disclaimers can be monotonous and tedious, but yet, they are very important. Glad to hear that the consultant was able to provide you with a good customer experience. Cheers, Ryan.
5 stars: Excellent
Reply from iSelect
Thank you for your positive input, Daniel, Cheers, Ryan.
5 stars: Excellent

Very helpful and friendly staff member…

Very helpful and friendly staff member on the phone

Reply from iSelect
Hi Sarah, It's great to hear that you had a lovely experience with our consultants. Cheers,Ryan
5 stars: Excellent

Great service

Very helpful and respectful. Made sure they found the best deal possible for us.

Reply from iSelect
Hi Judi, great to hear we were able to find you a good deal. Thanks for your feedback. Cheers, Ryan